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Two Days That Will Change Your Team & Business: Keynotes, Breakouts and Tracks

Day 1 — Wednesday, June 28th
Navigate the Canadian Insurance Industry Trends That Will Define Your Future Success
Lunch
Life Lessons: Solve Business-Critical Challenges with Analytics
Networking Drinks
Insurance Nexus Canadian Awards Ceremony:
Announcement of Canadian Insurance Carrier, Canadian Insurance Innovator and Canadian Insurance Vendor of the Year
Day 2 — Thursday, June 29th
ORGANIZATIONAL TRANSFORMATION
TECHNOLOGY TRANSFORMATION
WIN MORE CUSTOMERS WITH ANALYTICS
REVOLUTIONIZE BUSINESS PROCESSES
7:30am
Registration & Welcome Coffee
Navigate the Canadian Insurance Industry Trends That Will Define Your Future Success
8:30am
Welcome and Introductory Remarks

Insurance Nexus Emma Sheard Head of Strategy Insurance Nexus

8:40am
Chairman’s Opening Remarks

Insurance Solutions Group Stephen Applebaum Managing Partner Insurance Solutions Group

8:50am
LIVE POLLING SESSION

Get out your smart devices and let’s get some live statistics. Using live polling software, we will explore the audience's perspectives on:

  • Benchmarking the Canadian insurance industry: tracking progress on analytics, digital, and tech innovation
  • Get the big picture: The trends, players and disruption on the horizon Canadian insurers are keeping their eyes on
  • The common priorities for the Insurance Analytics Canada Summit – what would we like to take away from these two days?
9:00am
How Customer Insights Light the Path of Innovation and Differentiation
  • The Sonnet Story: How we utilized customer insights to cater to customer preferences and segments
  • Understanding your customers through the direct-to-customer and broker lens, and how Economical is evolving its broker channel to improve customer experience
  • Reconciling a disruptive mindset in an established company, and lessons from along the way

Economical Insurance Michael Shostak SVP and Chief Marketing Officer Economical Insurance

9:20am
Future of Insurance: How Will Digital Innovation Disrupt the P&C Space for 2020 and Beyond?
  • Digital disruption is transforming the insurance industry, with advances in data collection and processing leading to faster claims management and better artificial intelligence
  • What technologies and advances will determine the success of insurance businesses in 2020 and beyond?
  • Join the conversation to find out what main ingredients will position your business for change into the future and what three words Greg believes hold the key to a happy customer and better bottom line!

Opta Information Intelligence Greg McCutcheon President Opta Information Intelligence

9:40am
A Match Made in Heaven: Blurring the Lines Between Strategy and Analytics
  • Put the horse before the cart: Defining business value through a customer lens before even thinking of analytics processes and abilities
  • Weaving internal strategy with capability: How we saw significant results immediately by merging teams, priorities and perspectives
  • Put business leaders in the drivers seat of new technologies: with machine learning and more powerful analytics creating greater opportunity, what outcomes would you like to achieve?

RBC Insurance Catherine Bishop Head of Insurance Strategy and Data RBC Insurance

10.00am
Panel Discussion: The Changing Nature of the Canadian Insurance Industry

This is your chance to get your questions answered, this session will be made up of audience Q&A.

Economical Insurance Michael Shostak SVP and Chief Marketing Officer Economical Insurance

Opta Information Intelligence Greg McCutcheon President Opta Information Intelligence

RBC Insurance Catherine Bishop Head of Insurance Strategy and Data RBC Insurance

Adante Ron Schwartz Managing Partner Adante

10:30am
Networking Coffee Break
11.00am
How Mobile Apps are Unlocking the Next Generation of Insurance Products and Services

Smartphone apps are enabling the next generation of insurance products and services. Advances in AI and machine learning, the availability of cloud-based processing and large volumes of complex sensor, location and usage data are providing powerful new insights that add value across the value stream:

  • Improved pricing accuracy that helps attract the best risks with lower rates
  • Ability to measure, evaluate and mitigate distraction trends with behavior modification
  • Extensive accident contextual information that speeds claims processes

TrueMotion Ted Gramer Chief Executive Officer TrueMotion

11.20am
Big Data & AI: Time to Unlearn All You Know About Traditional Analytics
  • How AI and Big Data will fundamentally expand the data set for underwriting and pricing 1000x as we migrate from structured to unstructured data
  • How to shift analytics based on historical data to true future looking risk propensity
  • How to start practically deploying AI and Big Data based platform given the constraints of current core systems technology

Intellect SEEC Pranav Pasricha Chief Executive Officer Intellect SEEC

11.40am
Insurance Corrected: How InsurTech Is Responding to Customer Demands and Improving Experience in the On-Demand Economy
  • The On-Demand Economy
  • Using InsurTech to meet the needs of On-Demand workers
  • Why Slice was founded
  • The insurance gap for workers in the On-Demand Economy
  • InsurTech solutions

Slice Labs Michael Fitzgibbon Vice President and Chief Underwriting Officer Slice Labs

12.00pm
Panel Discussion: Staying Ahead Now That The Analytics Game Has Changed

This is your chance to get your questions answered, this session will be made up of audience Q&A.

Intellect SEEC Pranav Pasricha Chief Executive Officer Intellect SEEC

Slice Labs Michael Fitzgibbon Vice President and Chief Underwriting Officer Slice Labs

Accenture Analytics Sharad Sachdev Managing Director Accenture Analytics

12:30pm
Lunch and Networking
Life Lessons: Solve Business-Critical Challenges with Analytics
2:00pm
LIVE POLLING SESSION: Sponsored by DataRobot
2.20pm
The Next Insurance Evolution: Automated Machine Learning
  • Envision how automated machine learning can fundamentally change how we are running analytics in insurance today: see a real-world dataset and understand how to use open source algorithms - deploy your model in a way that is quick and easy to refresh
  • Move beyond predictive modelling for accurate prediction: achieve model understanding, interpretability and cross-team integration

DataRobot Tom DeGodoy Chief Technology Officer and Co-Founder DataRobot

2.40pm
Your Business Under the Microscope: Embed Analytics Enterprise-Wide
  • Utilizing the big picture of business-critical goals to inform analytics priorities, deploying resources to maximize the impact on organizational processes
  • Ensure that you understand third party support available and how to integrate the best partners in analytics to maximize your competencies

Manulife Cindy Forbes Executive Vice President and Chief Analytics Officer Manulife

3.00pm
Analytic Outcomes: How to Make Insurance Go Further for the Customer
  • In Life Insurance, where billions could be better spent on healthcare
  • In P&C Insurance, where billions could be better spent on auto & home care

Great West Life Arnab Kundu Chief Data and Analytics Officer Great West Life

3.20pm
Moving the Needle on Analytics in A Large Multi-National Enterprise
  • Prioritization of analytics
  • Challenges facing implementation of analytics
  • Practical analytics in life insurance

SunLife Financial Fred Tavan Global Head of Innovation Lab, Reinsurance and Insurance Risk SunLife Financial

3.40pm
Panel Discussion: The View From the C-Suite: Analytics and the Executive

This is your chance to get your questions answered, this session will be made up of audience Q&A.

DataRobot Tom DeGodoy Chief Technology Officer and Co-Founder DataRobot

Manulife Cindy Forbes Executive Vice President and Chief Analytics Officer Manulife

Great West Life Arnab Kundu Chief Data and Analytics Officer Great West Life

SunLife Financial Fred Tavan Global Head of Innovation Lab, Reinsurance and Insurance Risk SunLife Financial

4:10pm
Networking Coffee
4:30pm
ROUNDTABLE DISCUSSIONS
C-SUITE NETWORKING: Invite-Only

In this invitation-only breakout session, join the other C-suite executives from insurance carriers in attendance for an informal networking and discussion session to gain insights directly relevant to your concerns.

5:30pm
Networking Drinks Reception

It’s time to unwind, so join us for a drink and get networking! Share insights from the day’s sessions, meet peers and build relationships across the industry.

8:30am
Registration & Welcome Coffee
ORGANIZATIONAL TRANSFORMATION
TECHNOLOGY TRANSFORMATION
9:00M
Chairman’s Opening Remarks

Insurance Solutions Group Stephen Applebaum Managing Partner Insurance Solutions Group

Chairman’s Opening Remarks

Insurance-Canada.ca Patrick Vice Director Products & Services Insurance-Canada.ca

9.10am
Building for the Future Whilst Meeting Today’s Needs
  • How to put together an analytics team that will excel in the future whilst prioritizing the current business needs
  • Aligning business knowledge, information management and technology for success

WSIB Christina Hoy VP Corporate Business Information & Analytics Division WSIB

Enterprise Architecture: Enabling Your Organization to Achieve Data and Analytics Transformation
  • Overview of the evolving industry trends in the analytics space
  • Integrating the data ecosystem to enable analytics within your organization
  • Positioning your organization to support the new world of Artificial Intelligence

SunLife Financial Craig Milroy Director - Enterprise Data Architecture SunLife Financial

9:30M
Realizing Your Digital Transformation Through Systems of Insight
  • Move beyond the constraints of traditional algorithm-based analytics to enable a superior view of acquiring, pricing, and processing risk
  • Scale and accelerate human expertise in new and powerful ways by integrating complex data, leveraging new insights to acquire new clients and influence client behaviour through timely and actionable information that reduce risk
  • Enable your digital transformation by unleashing the combination of systems of record, automation platforms, and multi-channel engagement systems

IBM Canada Mark Persaud Advanced Analytics and Cognitive Computing IBM Canada

Leveraging AI Capabilities Made Readily Available By Advancing Tech
  • Tackling the implementation of accelerating technologies that pave the way for the adoption and integration of AI-based solutions
  • How AI, through natural language processing, computer vision, and/or speech analytics, will allow insurers to derive important efficiency gains in underwriting, customer relationship management, and claims processing
  • The profound impact on some of the risks we insure such as autonomous vehicles

Aviva Canada Charles Dugas AVP - Analytics Aviva Canada

9.50am
Close the Gap Between IT and Business Heads For Analytics Success
  • Working across multiple layers to develop talents in advanced analytics
  • Shifting the mindset from the data scientist perspective for greater analytical engagement with clients

Manulife Eugene Wen Vice President, Group Advanced Analytics Manulife

Navigating the Complex Big Data and Analytics Technology Landscape in the Pursuit of Value
  • Technology building block guidelines
  • Data repository scenario
  • Business Intelligence scenario
  • Maturing Advanced Analytics / Data Science capabilities

Great West Life Sovan Sahu Director, Data and Analytics Great West Life

10:10M
Panel Discussion: Motivating and Supporting a True Organizational Transformation

WSIB Christina Hoy VP Corporate Business Information & Analytics Division WSIB

IBM Canada Mark Persaud Advanced Analytics and Cognitive Computing IBM Canada

Manulife Eugene Wen Vice President, Group Advanced Analytics Manulife

Panel Discussion: Assembling Essential Tech for Success in the New Age

SunLife Financial Craig Milroy Director - Enterprise Data Architecture SunLife Financial

Aviva Canada Charles Dugas AVP - Analytics Aviva Canada

Great West Life Sovan Sahu Director, Data and Analytics Great West Life

ScotiaLife Financial Zack Fuerstenberg Vice President, Creditor Products & Operations ScotiaLife Financial

10:30am
Networking Coffee
WIN MORE CUSTOMERS WITH ANALYTICS
REVOLUTIONIZE BUSINESS PROCESSES

Moderator:

RFi Group Cyrielle Chiron General Manager, North America RFi Group

Moderator:

Insurance Solutions Group Stephen Applebaum Managing Partner Insurance Solutions Group

11.00am
Transform Your Business: From Big Data to Big Impact
  • Exploring the hallmarks and opportunities big data represents and how it will impact insurance
  • Making it mean something: how to turn Big Data into your competitive weapon
  • Maximize the results by putting big data and analytics to work

TD Insurance Dennis Nilsson Assistant Vice President, Head of Advanced Analytics, Insurance TD Insurance

Having a Bigger Impact: Making Analytics Real for Business
  • Apply new analytics concepts to achieve real business results and generate maximum value for your organization
  • Deploy new capabilities and tools in a cost-effective manner to enhance ROI
  • Focus on strategies that successfully deliver solutions to business-critical priorities

Travelers Erika Schurr VP and Chief Actuary Travelers

11.20am
Enabling Customer Centricity Through Analytics
  • Customer Analytics Trends and Implications: Increasing client expectations in a changing world
  • The Customer Genome's: A framework for generating and communicating clients insights

EY David Bassi Executive Director, Financial Services and leader in Insurance EY

Improving Products & Services Through Analytics

Bullfrog Insurance Sam Natur Chief Executive Officer Bullfrog Insurance

11.40am
The Analytics Imperative: Leveraging Data to Acquire, Engage and Retain Customers
  • Develop a single, shared view of your customers and markets by integrating in-house and third-party data
  • Segment and personify your customers using data on demographics, lifestyles, values and behaviour for marketing, acquisition, engagement, predictive modelling and customer service applications
  • Learn how Aviva engaged various stakeholders to transform itself into a data-driven organization
  • Break down organizational silos by demonstrating how a data-driven culture delivers measurable results in improved customer experience and operating efficiencies

Aviva Canada Nathalie Charbonneau AVP Analytics Aviva Canada

Aviva Canada Danielle March Marketing Segmentation Leader,  Aviva Canada

Keep Up to Date with The Fraud Trends Across Canadian Insurance
  • How the IBC is transforming investigative services and taking advantage of new capabilities
  • An update on the National Cargo Theft Program

Insurance Bureau of Canada Kate Ryan Senior Analyst Insurance Bureau of Canada

12:00pm
Panel Discussion: Optimizing Marketing With A Data-Driven Customer Understanding

TD Insurance Dennis Nilsson Assistant Vice President, Head of Advanced Analytics, Insurance TD Insurance

EY David Bassi Executive Director, Financial Services and leader in Insurance EY

Aviva Canada Nathalie Charbonneau AVP Analytics Aviva Canada

Aviva Canada Danielle March Marketing Segmentation Leader,  Aviva Canada

Panel Discussion: How Analytics are Transforming Claims, Underwriting and Pricing

RSA Paul MacDonald SVP and Chief Claims Officer RSA

Travelers Erika Schurr VP and Chief Actuary Travelers

Bullfrog Insurance Sam Natur Chief Executive Officer Bullfrog Insurance

Insurance Bureau of Canada Kate Ryan Senior Analyst Insurance Bureau of Canada

12:30pm
Lunch
2:00pm
Welcome to the Future: Introducing Insurance to Blockchain
  • What is blockchain, and is it worth the hype? Discover why this technology has the potential to completely change the game
  • Capitalizing on opportunities for the insurance industry to utilize blockchain capabilities
  • Blockchain’s progression and projected future: Identifying potential hurdles and possibilities

Blockchain Canada Alan Wunsche Chair & Co-Founder Blockchain Canada

2:30pm
Roundtable Discussion: Insurance Business Lines Roundtable Session

Delegates will break into groups based on their primary lines of insurance operations to discuss the key challenges facing the industry, share experiences and debate the best strategies for the future.

This session is an opportunity to benchmark across your industry, network with your closest peers at the event and gain targeted, relevant insight to take back to your team.

We’re going to split into groups to discuss:

  • Auto Insurance
  • Home Insurance
  • Health Insurance
  • Life Insurance
4.00pm
End of Conference

It’s time to take what you’ve learnt back to your organization, and feel inspired, prepared and ready to become an innovative, data-driven organization.

Day 1 — Wednesday, June 28th
Navigate the Canadian Insurance Industry Trends That Will Define Your Future Success
Lunch
Life Lessons: Solve Business-Critical Challenges with Analytics
Networking Drinks
Insurance Nexus Canadian Awards Ceremony:
Announcement of Canadian Insurance Carrier, Canadian Insurance Innovator and Canadian Insurance Vendor of the Year
Day 2 — Thursday, June 29th
ORGANIZATIONAL TRANSFORMATION
TECHNOLOGY TRANSFORMATION
WIN MORE CUSTOMERS WITH ANALYTICS
REVOLUTIONIZE BUSINESS PROCESSES

Register Now

There are only a limited number of passes left - Secure your place to this sell out event!

7:30am
Registration & Welcome Coffee
Navigate the Canadian Insurance Industry Trends That Will Define Your Future Success
8:30am
Welcome and Introductory Remarks

Insurance Nexus Emma Sheard Head of Strategy Insurance Nexus

8:40am
Chairman’s Opening Remarks

Insurance Solutions Group Stephen Applebaum Managing Partner Insurance Solutions Group

8:50am
LIVE POLLING SESSION

Get out your smart devices and let’s get some live statistics. Using live polling software, we will explore the audience's perspectives on:

  • Benchmarking the Canadian insurance industry: tracking progress on analytics, digital, and tech innovation
  • Get the big picture: The trends, players and disruption on the horizon Canadian insurers are keeping their eyes on
  • The common priorities for the Insurance Analytics Canada Summit – what would we like to take away from these two days?
9:00am
How Customer Insights Light the Path of Innovation and Differentiation
  • The Sonnet Story: How we utilized customer insights to cater to customer preferences and segments
  • Understanding your customers through the direct-to-customer and broker lens, and how Economical is evolving its broker channel to improve customer experience
  • Reconciling a disruptive mindset in an established company, and lessons from along the way

Economical Insurance Michael Shostak SVP and Chief Marketing Officer Economical Insurance

9:20am
Future of Insurance: How Will Digital Innovation Disrupt the P&C Space for 2020 and Beyond?
  • Digital disruption is transforming the insurance industry, with advances in data collection and processing leading to faster claims management and better artificial intelligence
  • What technologies and advances will determine the success of insurance businesses in 2020 and beyond?
  • Join the conversation to find out what main ingredients will position your business for change into the future and what three words Greg believes hold the key to a happy customer and better bottom line!

Opta Information Intelligence Greg McCutcheon President Opta Information Intelligence

9:40am
A Match Made in Heaven: Blurring the Lines Between Strategy and Analytics
  • Put the horse before the cart: Defining business value through a customer lens before even thinking of analytics processes and abilities
  • Weaving internal strategy with capability: How we saw significant results immediately by merging teams, priorities and perspectives
  • Put business leaders in the drivers seat of new technologies: with machine learning and more powerful analytics creating greater opportunity, what outcomes would you like to achieve?

RBC Insurance Catherine Bishop Head of Insurance Strategy and Data RBC Insurance

10.00am
Panel Discussion: The Changing Nature of the Canadian Insurance Industry

This is your chance to get your questions answered, this session will be made up of audience Q&A.

Economical Insurance Michael Shostak SVP and Chief Marketing Officer Economical Insurance

Opta Information Intelligence Greg McCutcheon President Opta Information Intelligence

RBC Insurance Catherine Bishop Head of Insurance Strategy and Data RBC Insurance

Adante Ron Schwartz Managing Partner Adante

10:30am
Networking Coffee Break
11.00am
How Mobile Apps are Unlocking the Next Generation of Insurance Products and Services

Smartphone apps are enabling the next generation of insurance products and services. Advances in AI and machine learning, the availability of cloud-based processing and large volumes of complex sensor, location and usage data are providing powerful new insights that add value across the value stream:

  • Improved pricing accuracy that helps attract the best risks with lower rates
  • Ability to measure, evaluate and mitigate distraction trends with behavior modification
  • Extensive accident contextual information that speeds claims processes

TrueMotion Ted Gramer Chief Executive Officer TrueMotion

11.20am
Big Data & AI: Time to Unlearn All You Know About Traditional Analytics
  • How AI and Big Data will fundamentally expand the data set for underwriting and pricing 1000x as we migrate from structured to unstructured data
  • How to shift analytics based on historical data to true future looking risk propensity
  • How to start practically deploying AI and Big Data based platform given the constraints of current core systems technology

Intellect SEEC Pranav Pasricha Chief Executive Officer Intellect SEEC

11.40am
Insurance Corrected: How InsurTech Is Responding to Customer Demands and Improving Experience in the On-Demand Economy
  • The On-Demand Economy
  • Using InsurTech to meet the needs of On-Demand workers
  • Why Slice was founded
  • The insurance gap for workers in the On-Demand Economy
  • InsurTech solutions

Slice Labs Michael Fitzgibbon Vice President and Chief Underwriting Officer Slice Labs

12.00pm
Panel Discussion: Staying Ahead Now That The Analytics Game Has Changed

This is your chance to get your questions answered, this session will be made up of audience Q&A.

Intellect SEEC Pranav Pasricha Chief Executive Officer Intellect SEEC

Slice Labs Michael Fitzgibbon Vice President and Chief Underwriting Officer Slice Labs

Accenture Analytics Sharad Sachdev Managing Director Accenture Analytics

12:30pm
Lunch and Networking
Life Lessons: Solve Business-Critical Challenges with Analytics
2:00pm
LIVE POLLING SESSION: Sponsored by DataRobot
2.20pm
The Next Insurance Evolution: Automated Machine Learning
  • Envision how automated machine learning can fundamentally change how we are running analytics in insurance today: see a real-world dataset and understand how to use open source algorithms - deploy your model in a way that is quick and easy to refresh
  • Move beyond predictive modelling for accurate prediction: achieve model understanding, interpretability and cross-team integration

DataRobot Tom DeGodoy Chief Technology Officer and Co-Founder DataRobot

2.40pm
Your Business Under the Microscope: Embed Analytics Enterprise-Wide
  • Utilizing the big picture of business-critical goals to inform analytics priorities, deploying resources to maximize the impact on organizational processes
  • Ensure that you understand third party support available and how to integrate the best partners in analytics to maximize your competencies

Manulife Cindy Forbes Executive Vice President and Chief Analytics Officer Manulife

3.00pm
Analytic Outcomes: How to Make Insurance Go Further for the Customer
  • In Life Insurance, where billions could be better spent on healthcare
  • In P&C Insurance, where billions could be better spent on auto & home care

Great West Life Arnab Kundu Chief Data and Analytics Officer Great West Life

3.20pm
Moving the Needle on Analytics in A Large Multi-National Enterprise
  • Prioritization of analytics
  • Challenges facing implementation of analytics
  • Practical analytics in life insurance

SunLife Financial Fred Tavan Global Head of Innovation Lab, Reinsurance and Insurance Risk SunLife Financial

3.40pm
Panel Discussion: The View From the C-Suite: Analytics and the Executive

This is your chance to get your questions answered, this session will be made up of audience Q&A.

DataRobot Tom DeGodoy Chief Technology Officer and Co-Founder DataRobot

Manulife Cindy Forbes Executive Vice President and Chief Analytics Officer Manulife

Great West Life Arnab Kundu Chief Data and Analytics Officer Great West Life

SunLife Financial Fred Tavan Global Head of Innovation Lab, Reinsurance and Insurance Risk SunLife Financial

4:10pm
Networking Coffee
4:30pm
ROUNDTABLE DISCUSSIONS
C-SUITE NETWORKING: Invite-Only

In this invitation-only breakout session, join the other C-suite executives from insurance carriers in attendance for an informal networking and discussion session to gain insights directly relevant to your concerns.

5:30pm
Networking Drinks Reception

It’s time to unwind, so join us for a drink and get networking! Share insights from the day’s sessions, meet peers and build relationships across the industry.

Register Now

There are only a limited number of passes left - Secure your place to this sell out event!

8:30am
Registration & Welcome Coffee
ORGANIZATIONAL TRANSFORMATION
TECHNOLOGY TRANSFORMATION
9:00M
Chairman’s Opening Remarks

Insurance Solutions Group Stephen Applebaum Managing Partner Insurance Solutions Group

Chairman’s Opening Remarks

Insurance-Canada.ca Patrick Vice Director Products & Services Insurance-Canada.ca

9.10am
Building for the Future Whilst Meeting Today’s Needs
  • How to put together an analytics team that will excel in the future whilst prioritizing the current business needs
  • Aligning business knowledge, information management and technology for success

WSIB Christina Hoy VP Corporate Business Information & Analytics Division WSIB

Enterprise Architecture: Enabling Your Organization to Achieve Data and Analytics Transformation
  • Overview of the evolving industry trends in the analytics space
  • Integrating the data ecosystem to enable analytics within your organization
  • Positioning your organization to support the new world of Artificial Intelligence

SunLife Financial Craig Milroy Director - Enterprise Data Architecture SunLife Financial

9:30M
Realizing Your Digital Transformation Through Systems of Insight
  • Move beyond the constraints of traditional algorithm-based analytics to enable a superior view of acquiring, pricing, and processing risk
  • Scale and accelerate human expertise in new and powerful ways by integrating complex data, leveraging new insights to acquire new clients and influence client behaviour through timely and actionable information that reduce risk
  • Enable your digital transformation by unleashing the combination of systems of record, automation platforms, and multi-channel engagement systems

IBM Canada Mark Persaud Advanced Analytics and Cognitive Computing IBM Canada

Leveraging AI Capabilities Made Readily Available By Advancing Tech
  • Tackling the implementation of accelerating technologies that pave the way for the adoption and integration of AI-based solutions
  • How AI, through natural language processing, computer vision, and/or speech analytics, will allow insurers to derive important efficiency gains in underwriting, customer relationship management, and claims processing
  • The profound impact on some of the risks we insure such as autonomous vehicles

Aviva Canada Charles Dugas AVP - Analytics Aviva Canada

9.50am
Close the Gap Between IT and Business Heads For Analytics Success
  • Working across multiple layers to develop talents in advanced analytics
  • Shifting the mindset from the data scientist perspective for greater analytical engagement with clients

Manulife Eugene Wen Vice President, Group Advanced Analytics Manulife

Navigating the Complex Big Data and Analytics Technology Landscape in the Pursuit of Value
  • Technology building block guidelines
  • Data repository scenario
  • Business Intelligence scenario
  • Maturing Advanced Analytics / Data Science capabilities

Great West Life Sovan Sahu Director, Data and Analytics Great West Life

10:10M
Panel Discussion: Motivating and Supporting a True Organizational Transformation

WSIB Christina Hoy VP Corporate Business Information & Analytics Division WSIB

IBM Canada Mark Persaud Advanced Analytics and Cognitive Computing IBM Canada

Manulife Eugene Wen Vice President, Group Advanced Analytics Manulife

Panel Discussion: Assembling Essential Tech for Success in the New Age

SunLife Financial Craig Milroy Director - Enterprise Data Architecture SunLife Financial

Aviva Canada Charles Dugas AVP - Analytics Aviva Canada

Great West Life Sovan Sahu Director, Data and Analytics Great West Life

ScotiaLife Financial Zack Fuerstenberg Vice President, Creditor Products & Operations ScotiaLife Financial

10:30am
Networking Coffee
WIN MORE CUSTOMERS WITH ANALYTICS
REVOLUTIONIZE BUSINESS PROCESSES

Moderator:

RFi Group Cyrielle Chiron General Manager, North America RFi Group

Moderator:

Insurance Solutions Group Stephen Applebaum Managing Partner Insurance Solutions Group

11.00am
Transform Your Business: From Big Data to Big Impact
  • Exploring the hallmarks and opportunities big data represents and how it will impact insurance
  • Making it mean something: how to turn Big Data into your competitive weapon
  • Maximize the results by putting big data and analytics to work

TD Insurance Dennis Nilsson Assistant Vice President, Head of Advanced Analytics, Insurance TD Insurance

Having a Bigger Impact: Making Analytics Real for Business
  • Apply new analytics concepts to achieve real business results and generate maximum value for your organization
  • Deploy new capabilities and tools in a cost-effective manner to enhance ROI
  • Focus on strategies that successfully deliver solutions to business-critical priorities

Travelers Erika Schurr VP and Chief Actuary Travelers

11.20am
Enabling Customer Centricity Through Analytics
  • Customer Analytics Trends and Implications: Increasing client expectations in a changing world
  • The Customer Genome's: A framework for generating and communicating clients insights

EY David Bassi Executive Director, Financial Services and leader in Insurance EY

Improving Products & Services Through Analytics

Bullfrog Insurance Sam Natur Chief Executive Officer Bullfrog Insurance

11.40am
The Analytics Imperative: Leveraging Data to Acquire, Engage and Retain Customers
  • Develop a single, shared view of your customers and markets by integrating in-house and third-party data
  • Segment and personify your customers using data on demographics, lifestyles, values and behaviour for marketing, acquisition, engagement, predictive modelling and customer service applications
  • Learn how Aviva engaged various stakeholders to transform itself into a data-driven organization
  • Break down organizational silos by demonstrating how a data-driven culture delivers measurable results in improved customer experience and operating efficiencies

Aviva Canada Nathalie Charbonneau AVP Analytics Aviva Canada

Aviva Canada Danielle March Marketing Segmentation Leader,  Aviva Canada

Keep Up to Date with The Fraud Trends Across Canadian Insurance
  • How the IBC is transforming investigative services and taking advantage of new capabilities
  • An update on the National Cargo Theft Program

Insurance Bureau of Canada Kate Ryan Senior Analyst Insurance Bureau of Canada

12:00pm
Panel Discussion: Optimizing Marketing With A Data-Driven Customer Understanding

TD Insurance Dennis Nilsson Assistant Vice President, Head of Advanced Analytics, Insurance TD Insurance

EY David Bassi Executive Director, Financial Services and leader in Insurance EY

Aviva Canada Nathalie Charbonneau AVP Analytics Aviva Canada

Aviva Canada Danielle March Marketing Segmentation Leader,  Aviva Canada

Panel Discussion: How Analytics are Transforming Claims, Underwriting and Pricing

RSA Paul MacDonald SVP and Chief Claims Officer RSA

Travelers Erika Schurr VP and Chief Actuary Travelers

Bullfrog Insurance Sam Natur Chief Executive Officer Bullfrog Insurance

Insurance Bureau of Canada Kate Ryan Senior Analyst Insurance Bureau of Canada

12:30pm
Lunch
2:00pm
Welcome to the Future: Introducing Insurance to Blockchain
  • What is blockchain, and is it worth the hype? Discover why this technology has the potential to completely change the game
  • Capitalizing on opportunities for the insurance industry to utilize blockchain capabilities
  • Blockchain’s progression and projected future: Identifying potential hurdles and possibilities

Blockchain Canada Alan Wunsche Chair & Co-Founder Blockchain Canada

2:30pm
Roundtable Discussion: Insurance Business Lines Roundtable Session

Delegates will break into groups based on their primary lines of insurance operations to discuss the key challenges facing the industry, share experiences and debate the best strategies for the future.

This session is an opportunity to benchmark across your industry, network with your closest peers at the event and gain targeted, relevant insight to take back to your team.

We’re going to split into groups to discuss:

  • Auto Insurance
  • Home Insurance
  • Health Insurance
  • Life Insurance
4.00pm
End of Conference

It’s time to take what you’ve learnt back to your organization, and feel inspired, prepared and ready to become an innovative, data-driven organization.

Don't miss out - register now

There are only a limited number of passes left - Secure your place to this sell out event!