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Registered this week:

  • AIG
  • Swiss Re
  • RSA
  • Stratumn
  • DST
  • insurethebox
  • AXA
  • baloise
  • generali
  • direct_line_group
  • agria_pet_insurance
  • CAB
  • excellence_consulting
  • fti_consulting
  • allianz
  • bain_and_company
  • beazley
  • bgl_group
  • bnp_paribas
  • cii
  • dts
  • ers
  • if_pc
  • jel_consulting
  • kennedys
  • lma
  • mapfre
  • mednet
  • protect_your_bubble_com
  • simply_business
  • towergate_insurance
  • vine_grove_consultancy
  • vitality
  • zurich

Additions and Announcements this week

  • Another Claims leader confirmed to speak: Jason Richards, Head of Property & Casualty Business Management, Group Management Board – Swiss Re and leading figure in the industry’s ground-breaking Blockchain Insurance Industry initiative (B3i); Rob Smart, Head of Commercial Claims, Direct Line Group
  • Newly registered attendees from: AIG, Swiss Re, Direct Line Group, AXA, Solera, Shift Technology, Ernst & Young

An Unrivalled Speaker Line-up of Claims Transformation Leaders

Ian Thompson


ZIP/EMEA Chief Claims Officer

Mario Ricco


Global Head of Claims

Luis Charlo de Paul


EMEA Director of Operations

Klaus Vogel

If P&C

Senior Vice President, Claims

Rob Smart

Direct Line Group

Head of Commercial Claims

Tim Willcock

Lloyds Market Association

Director of Operations

Chris Sheldon


Senior Legal Advisor to Global Chief Claims Office

Jason Richards

Swiss Re

Head of Property & Casualty Business Management, Group Management Board

Colin Masson


Head of First Party Complex Claims

Andrew Scott


Global Business Development Lead

Ali Crossley

BGL Group, Junction

Customer Director

Matteo Carbone

Bain & Company


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Exclusive Insight on the Latest Claims Trends, Technologies and Transformations, Including:

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Deliver the Future of Insurance Claims

  • Revolutionise your claims back-office, provide connected insights and deliver the modern insurer: Master innovation and agility behind-the-scenes, overcome roadblocks to transformation, remove unnecessary costs and let your customers thank you later
  • Leverage technology that will deliver operational excellence in claims assessment, monitoring, communication and prevention: Simplify tasks, create efficiencies, enable superior input and analysis of claims data, accelerate outcomes and free up time so your personnel can focus on what matters to your customers
  • Reinvent your claims centre to drive customer engagement, provide a seamless level of service and foster client-loyalty: Demonstrate value to your customers, adapt and align your organisation to their needs and provide the right solutions when they need you most
  • Utilise automation to transform your claims process: Understand how AI, blockchain and analytics will deliver faster streamlining, greater process efficiencies, reduced overheads and a slicker end-to-end experience for both you and your customers
  • Bring clarity to the entirety of the claims process: Access the data you need when you need it, draw together disparate data held across your organisation and deploy connected insights to deliver the digitised claims system of tomorrow

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5 Reasons You Can't Miss This Event


Solve the business critical issues facing your organisation: Gain invaluable strategic insight on how to revolutionise claims, drive both efficacy and efficiency and become more customer-centric


Discover the technology that'll transform claims: Don't get left behind, master strategies for implementing the latest technologies having a profound effect on claims and uncover what tech soon will!


An Unparalleled Speaker Line-Up: Bringing you the very best of European insurance, connecting insights across: claims, operations, customer, digital and innovation


Walk Away with Step by Step, Practical Strategies: Get tools, tips and tricks to optimise your claims operations, drive customer-centricity, implement new technologies and foster innovation.


Connect with valuable ecosystem partners: Meet the evolving technology ecosystem, do the deals that matter. With more hours of networking, interactive discussions and an online contact centre to take networking out of the conference room, this is the best place to meet your peers and build your network

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Connecting 150+ Insurance Leaders with the Future of Claims - This Event is a Must-Attend for:

C-Suite, SVP, VP, AVP and Heads of:

  • Claims
  • Operations
  • Innovation
  • Transformation
  • Customer Experience, Engagement and Loyalty
  • Digital
  • Analytics, Insight and Analysis
  • Strategy
  • Technology
  • Product Development
  • Fraud & Financial Crime

Connected Claims Europe is the only event to unite the entirety of the claims transformation value chain in order to provide you with the strategic insights necessary for a complete and holistic transformation. Get a head start on 2017 - You cannot afford to miss out on this must-attend event!




End User Attendance


C-Levels Confirmed to Attend


Hours of Networking

Through expert insight, real-life case studies and practical step-by-step guides, Connected Claims Europe will deliver:

  • Clarity on operational strategy
  • Invaluable insight on fostering and enriching innovation, technology discovery and best-practice for technological transformation
  • Expert strategies for enhancing customer experience while driving overall cost-efficacy
  • Clarity over which partners insurers need to be working with

Claims is undergoing a complete redesign and reimagining, driven by new business models and rapid advances in technology. Insurers have committed themselves to placing the customer at the heart of the claims process - impelled by rising customer expectations, growing cost pressures and an increasingly competitive and homogenised market.

The claims process presents insurers with a unique opportunity to reach new levels of operational cost-efficacy through streamlined and innovative solutions while at the very same time demonstrating the upmost value of service to customers.

What our Delegates are saying

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