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Join 250+ of the most senior claims leaders and insurance innovators at the biggest claims conference in Europe!

Now is the time for claims to realise the potential that technology offers to satisfy the high expectations of the modern client.

With an intelligent understanding and manipulation of data, insurers can equip themselves to serve their clients’ needs and rise above the competition. And with careful integration of automation, mobile customer communication methods and AI, the claims process is changing for the better, and will continue to do so as the re-engineering continues.

Connected Claims Europe is the only event that matches the latest customer feedback with technological innovation in the claims process. Through practical retelling of insurer success stories, we guarantee a detailed reveal of what works and what hasn’t. Crucially, we will deliver exclusive insights on the next step of this technological revolution.

Stay abreast of the competition by anticipating how analytics, automation, chatbots and AI will disrupt the industry further by providing the best possible customer experience of claims.

Speakers with Global Responsibility Giving You Insight.

Mario Ricco
Mario Ricco

Generali

Global Head of Claims

Alessandro Paoli
Alessandro Paoli

Zurich

Global Head of Claims Strategy Development & Delivery

Andrea Lorenzoni
Andrea Lorenzoni

Zurich

Global Chief Claims Officer of Commercial Insurance

Thomas Schreiner
Thomas Schreiner

Munich Re

Head of Claims Data, Systems and Analytics

Leading Incumbents and Start-Ups That Form Our Client Base

achmea
aig
allianz
aon
argo_global
aviva
chubb
datarobot
fidelidade
generali
gjensidige
helvetia
la_mutuelle_generale
le_groupe_groupama
lv
markerstudy_group
metlife
multicare
munich_re
nfu_mutual
qbe
rac
rsa
sompo_japan
spare_bank_1
sure_thing
swiss_re
the_co_operators_blue_tag
tryg
xl_catlin

Pre-order the detailed event brochure

Complete speaker line-up • Program for all tracks & sessions • Audience breakdown

The Agenda the Market Requested

  • Connect and Digitise Your Supply Chain for an Effortless Customer Experience: enable greater data sharing amongst different parts of your business to gain speed, reduce costs and the need for different customer touch-points, delivering more transparent and customer-centric claims
  • Use Data Insights to Deliver More with Less: from advanced analytics to effective data management and storage, listen to the practical cases of how insurers are using their data to redesign claims, drive costs down, remove duplication and achieve greater accuracy at each stage
  • Exceed the High Expectations of the Digitally Empowered Customer: deliver hyper-personalisation, incorporate dynamic customer communication and enable multiconnected engagement across digital and traditional channels, utilising automation and robotics to increase claims resolution
  • Drive Efficiency to Positively Impact your Bottom Line: design strategies and implement technology that accelerate claims processing, reducing human error and executing straight through processing of a claim
  • Ensure Your Team Has the Right Profile and Skills for The Claims Handlers of Tomorrow: get your workforce buy-in by building human-automation combinations that are more efficient, effective and impactful

200+ Attendees

16+ Hours of Networking On Site

Insurance Line Round Table

Practical Workshops

Pre-order the detailed event brochure

Complete speaker line-up • Program for all tracks & sessions • Audience breakdown

Why You Cannot Afford to Miss the Most Influential Claims Conference of 2018

1

Not just blue-sky thinking! Listen to case studies directly from executives that are at the forefront of technology implementation and get key insights on what’s worked and the challenges faced

2

Learn from the best in the industry. Bringing together the innovators, industry leaders and leading insurance carriers from across Europe to provide you with best-practice and innovative strategies

3

Keep up to date with the technologies transforming claims. Master strategies for implementing the latest technologies having a profound effect on claims

4

Grow your network with valuable contacts. With more hours of networking, interactive discussions and an online contact centre to take networking out of the conference room, this summit is the best place to meet yours peers and build your network

5

Get ready to build a claims ecosystem. Onsite will be some of the best tech mind of the business, ready to help you identify key areas to optimize claims, chatbots, IoT, automated processing and artificial intelligence

Featuring an Agenda Full of Detailed and Practical Case Studies:

Pre-order the detailed event brochure

Complete speaker line-up • Program for all tracks & sessions • Audience breakdown

What our Delegates are saying

Pre-order the detailed event brochure

Complete speaker line-up • Program for all tracks & sessions • Audience breakdown