Embed Speed & Accuracy for Cost-Efficient and Customer-Centric Insurance Claims
The insurance industry is entering an age of disruption and digital transformation, and as both the moment of truth for fulfilling the customer promise, and a significant cost centre, claims is a priority for transformation.
With new technologies enabling both operational efficiency and a superior customer experience, from artificial intelligence to drones and mobile customer communication methods, it is a critical time for claims executives to explore opportunities to innovate their processes.
At the Connected Claims USA conference, join claims visionaries and leaders to gain inspiration and tools for immediate implementation from innovative insurance case studies.
Additions and Announcements:
- New Speaker Announced: Larry Brown, Claims Innovation Manager, Amica Mutual - Click here to learn more
- New Attendees Confirmed from State Auto, Armed Forces Insurance, Protective Insurance, Travelers, American Modern: See the full updated attendee list
- Group Rates Available for 2 or More Attendees: Contact Emma at firstname.lastname@example.org to ask about how you can save on your tickets to Connected Claims USA
- Press Passes Now Available: If you’re a media representative and would like to cover the conference, please contact Sam Jones to request a press pass at email@example.com
300+ Already Confirmed, Join Claims Executives From:
Gain Exclusive Insight From Claims Leaders, Including:
Glenn Shapiro Allstate Insurance Company
Executive Vice President, Claims
Jeff Mills American National
Chief Claims Officer
Derek Zahn AIG
Global Head of Property, CAT, Yacht, and Collection Claims, Personal Insurance
Bryan Falchuk Hiscox
Head of Claims, US
Jeanette Ward Texas Mutual Insurance Company
Senior Vice President, Policyholder Services
Heather Bolyard American Modern
Assistant Vice President Claims
Allan Robinson Horace Mann
Senior Vice President and Chief Claims Officer
Dan Moore QBE North America
Senior Vice President Claims
Rob Bowers Westfield Insurance
National Claims Leader
Jason Collins Zurich North America
Global Claims Business Architect
Kit Kiefer Berkshire Hathaway Travel Protection
Larry Brown Amica Mutual Insurance
Claims Innovation Manager
Walk Away from Two Days With Best-Practice Strategies to:
Meet and Exceed Customer Expectations: deliver a seamless, easy to use claims customer experience, incorporating dynamic customer communication across digital and traditional channels, utilising customer data to reduce duplication and increase claims resolution speed
Reduce Costs Through Efficient Processing: design strategies and implement technology and systems that streamline the claims process, from removing duplication to achieving greater accuracy at each stage, including damage assessment and repair estimates
Build the Necessary Foundation to Achieve Seamless Claims: understand the tools required to redesign claims, such as internal and external data, effective data management and storage, integrated technology systems, advanced analytics capabilities and trusted partners and suppliers
Design Your Dream Claims Process: take inspiration from new and innovative models of claims processing, such as self-service, customer-submitted data such as video and photos, straight through processing, automated claims processing and integrating IoT devices
Overcome Roadblocks and Successfully Implement New Strategies: develop a plan for successful implementation of new initiatives, aligning the strategy, organizational culture and technology with the long-term goals of claims innovation
Join this Unparalleled Networking Opportunity as Claims and Technology Come Together
This conference is a must-attend event for those charged with transforming claims, including executives responsible for customer experience, operational efficiency, technology and claims processing.
Who You’ll Meet:
What our Delegates are saying
"If you want to learn how analytics is being used? Insurance industry - this is the place to be!!"
"I was particularly impressed with the diversity of perspectives represented at the conference, as well as the honesty with which participants discussed analytics challenges, opportunities and limitations "
"My head exploded on the volume and quality of the topics and presentations "
"Great place to interact with like-minded analytical evangelists in insurance "
"Wonderful experience, I took so many notes"
"Excellent conference, good names of speakers "
"Superb content, innovative and insightful, delivered by a wide array of interesting and knowledgeable speakers"
"A great meeting of insurance minds and leading technology experts. Great networking opportunity"
Featuring an Agenda Full of Detailed, Practical Strategies for Immediate Implementation:
360 View of the
IoT & Wearables
New Data sources
How can you get involved?
Position yourself as an industry thought leader by speaking in front of your peers and networking with like-minded professionals.
To learn more, contact me: