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Embed Speed & Accuracy for Cost-Efficient and Customer-Centric Insurance Claims

The insurance industry is entering an age of disruption and digital transformation, and as both the moment of truth for fulfilling the customer promise, and a significant cost centre, claims is a priority for transformation.

With new technologies enabling both operational efficiency and a superior customer experience, from artificial intelligence to drones and mobile customer communication methods, it is a critical time for claims executives to explore opportunities to innovate their processes.

At the Connected Claims USA conference, join claims visionaries and leaders to gain inspiration and tools for immediate implementation from innovative insurance case studies.

Don't miss out - register now

Only 2 days left to save $400 with our Pre-Launch discount. Don't miss out!

A Speaker Line-Up of Visionaries and Senior Leaders, Including:

Ken Rosen

Allstate Insurance

Executive Vice President, Chief Claims Officer

Keith Daly

Farmers Insurance

Executive Vice President, Chief Claims Officer

BJ Treese


Managing Director for Emerging Property Products

Ramon Lopez


Vice President, Claims Innovation

Mark Warnquist


Global Claims Director

Grace Hanson

Homesite Insurance

Former Chief Claims Officer

Greg Horn

The Hartford

Assistant Vice President and National Auto Physical Damage Claim Director

Krista Breckman

Wawanesa Insurance

Director, Customer Experience

Sandee Lindorfer


Auto Director – Auto Claims Line Management

Gary Sullivan

Erie Insurance

VP Property & Subrogation Claims

Wayne Gearhart

Westfield Insurance

Claims Strategy Leader

Pamela Kamphuis Finnigan

Co-operators General Insurance Company

Director, National Claims Experience

2017 Attendees Included

Aite Group
American Agricultural Insurance
American Family Insurance
American Modern
Amerisure Insurance
Berkley Fire & Marine Underwriters
Berkshire Hathaway Travel Protection
CCC Information Services Inc.
COUNTRY Financial
CSA Travel Protection
DuckCreek Technologies
EagleView Technologies
Enterprise Holdings
Erie Insurance
Expert System Semantic Intelligence
Farmers Insurance
Hartville Pet Insurance
Horace Mann
Hewlett Packard (HP)
Intact Insurance
Liberty Mutual
Munich Re
Octo Telematics
SaltCreek Analytics
Sovereign General Insurance
State Auto
State Farm Insurance
Texas Mutual
The Co-operators
Hanover Insurance
The Hartford Financial Services Group
Verisk Telematics
Westfield Insurance
Wright Flood
XL Innovate
ZurichI Insurance

Don't miss out - register now

Only 2 days left to save $400 with our Pre-Launch discount. Don't miss out!

Get Exclusive Insight On:

  • Meet and Exceed Customer Expectations: deliver a seamless, easy to use claims customer experience, incorporating dynamic customer communication across digital and traditional channels, utilising customer data to reduce duplication and increase claims resolution speed
  • Reduce Costs Through Efficient Processing: design strategies and implement technology and systems that streamline the claims process, from removing duplication to achieving greater accuracy at each stage, including damage assessment and repair estimates
  • Build the Necessary Foundation to Achieve Seamless Claims: understand the tools required to redesign claims, such as internal and external data, effective data management and storage, integrated technology systems, advanced analytics capabilities and trusted partners and suppliers
  • Design Your Dream Claims Process: take inspiration from new and innovative models of claims processing, such as self-service, customer-submitted data such as video and photos, straight through processing, automated claims processing and integrating IoT devices
  • Overcome Roadblocks and Successfully Implement New Strategies: develop a plan for successful implementation of new initiatives, aligning the strategy, organizational culture and technology with the long-term goals of claims innovation

Featuring an Agenda Full of Detailed, Practical Strategies for Immediate Implementation:

Don't miss out - register now

Only 2 days left to save $400 with our Pre-Launch discount. Don't miss out!

Why You Cannot Afford to Miss This Industry Leading Conference:


Walk Away with Step by Step, Practical Strategies: This event gives you tools, tips and tricks from case studies across the industry for immediate implantation in your organization, from setting your strategy to successful operationalization of claims innovation


Learn from the Best in the Industry: Bringing together the innovators, industry leaders and leading insurance carriers from across the country to this conference to provide you with best-practice and innovative strategies


Keep Up to Date on the Innovative Future of Claims: Don’t get left behind - know what is going on with the latest start-ups, opportunities presented by new technologies entering the market and benefit from blue sky ideas from across the insurance industry


Meet Valuable Contacts to Grow Your Network: With more hours of networking, interactive discussions and an online contact centre to take networking out of the conference room, this summit is the best place to meet your peers and build your network


Reimagine Your Future - What New Tech is Making Possible: Onsite will be some of the best tech minds of the business, ready to help you identify key areas to optimize claims, including drones, IoT, automated processing and artificial intelligence

Join this Unparalleled Networking Opportunity as Claims and Technology Come Together

Relevant for personal lines, commercial and health insurance carriers, this event will be attended by regional, national and international insurers.

This conference is a must-attend event for those charged with transforming claims, including executives responsible for customer experience, operational efficiency, technology and claims processing.

Who You’ll Meet:

In attendance at this conference will be the C-Suite, SVP, VP, AVP and Heads of:

  • Strategy, Executive, Transformation, Innovation, Change Management
  • Claims, Claims Operations, Claims Processing, Claims Management, Claims Services
  • Customer Service, Customer Experience, Digital, Customer Contact
  • Operations, Business Process, Architect
  • Technology, Automation, IT
  • Data, Analytics, Modelling, Analysis
  • IoT, Wearables, Drones
  • Fraud, Special Investigations, Fraud Analytics

What Our Event Attendees Have to Say:

How can you get involved?

Position yourself as an industry thought leader by speaking in front of your peers and networking with like-minded professionals.

To learn more, contact me:

Emma Sheard

Emma Sheard

Head of Strategy, Insurance Nexus
Insurance Nexus

Phone: +44 (0) 207 422 4349

Toll Free: 1 800 814 3459 Ext: 4349