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Sorry you missed the event!

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The Only Digital Marketing Conference Tailored For Insurance Executives

In an age of intense competition and high customer expectations insurance carriers, brokers and agents have a significant battle ahead for the hearts, minds and wallets of customers.

The Insurance2Customer USA Summit is the leading Insurance marketing event, giving you the tools to increase customer engagement, drive customer insight and deliver world beating multi-channel digital experiences.

For exclusive perspectives, best practice strategies and the necessary expertise to thrive in the digital customer age join 150+ insurance executives today.

The Customer Gurus of Insurance and Marketing Experts Take the Stage

Jon Ritchie

American Integrity Insurance Company

Senior Vice President, Corporate & Business Development

Emily Hathcoat

CNA

Vice President, Marketing

Bradley Pitts

AIG

Regional Head of Customer Insights, The Americas

Scott McLaren

Fortegra

Chief Marketing Officer

Barbara Ernst

Prudential

Vice President, Marketing

Rahim Rajpar

John Hancock

VP, Strategy & Business Development

Michelle Batten

Amadeus

Director, Emerging Channel Strategy & Programs

Rob Trube

Acrisure

Executive Director, Marketing & Communications

John Dunton

Erie Mutual

President & Chief Executive Officer

JJ Carroll

Swiss Re

SVP, Head of New Solutions Group Strategy D&R

Carl Lambert

The Cooperators

Vice President, National P&C Business Intelligence

Stephani Estes

Cramer-Krasselt

Vice President, Digital Strategy and Implementation Director

Sorry you missed the event!

Get the full recordings, all slides and the post event report here!

Strategies to Reach, Engage and Win Insurance Customers

The Insurance2Customer Summit is the best place to gain new insights on how to transform your digital marketing strategy, featuring discussions on:

  • The Undisputed Rise of the Insurance Customer – Manage the shift from product-centric to a customer-centric culture to meet sky-high customer demands
  • Understanding Your Customer to Build Relationships – Actionable insights to engage customers through targeted segmentation and personalized messaging
  • Creating a Memorable Insurance Customer Experience – Create and deliver a streamlined and simple customer experience across all channels
  • The Next Wave of Marketing Strategies – From social media, content marketing, branding and digital advertising, learn new tools to win and retain more customers
  • Make Your Marketing Dollar Work Harder – fostering customer loyalty to improve lifetime value and optimize the marketing campaign to boost return on marketing investment
  • The Future of Insurance from Telematics to Technology – Explore the trends that influence and enable the role that insurance will play in future society

Sorry you missed the event!

Get the full recordings, all slides and the post event report here!

Why You Cannot Afford to Miss this Summit:

1

Out of Industry Insights: Apply learnings from retail and other data-driven marketing industries to the insurance industry

2

Practical Takeaways for Immediate Implementation: Gain a step-by-step understanding of not only strategic aims but how to get there

3

Unparalleled Speaker Line-Up: Bringing together executives from marketing, digital, insights and customer experience from insurance carriers across the USA along with innovative experts and out of industry innovators

4

Turbocharged Networking: With more hours of networking, interactive discussions and an online contact centre to take networking out of the conference room, this is the best place to meet your peers and build your network

Sorry you missed the event!

Get the full recordings, all slides and the post event report here!

What Did our Attendees Think? See What They Have to Say

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This Summit is a Must Attend For:

Senior-level insurance executives from across personal, commercial and specialty, health and life insurance charged with a customer-centric transformation, and the marketing gurus charged with customer acquisition, engagement and loyalty, including:


C-Suite, SVP, VP, AVP and Heads of:

  • Marketing
  • Operations
  • Communications
  • Online and Mobile
  • Customer Engagement
  • CRM
  • Customer Insights and Analysis
  • Branding
  • Omnichannel Strategy
  • Digital
  • Executive
  • Customer Experience
  • Customer Loyalty
  • Content Marketing
  • Sales and Business Development
  • Social Media
  • Customer Service

Sorry you missed the event!

Get the full recordings, all slides and the post event report here!