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2nd Annual Insurance IoT USA Summit 15-16 November 2016|Chicago, USA

Early Confirmed Insurance IoT Expert Speakers include:

Insurance Innovators

Ed Rochfort

Ed Rochfort

Managing Director, Carrot Insurance

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Ed spent the formative years of his career working in commercial insurance, where he developed a number of innovative products which used risk management techniques such as driver training, forward-facing accident cameras and telematics to reduce vehicle accident rates and ultimately reduce premiums for fleet customers. In 2011, Ed joined Trak Global Group to form the multi-award winning Carrot Insurance, which is widely regarded as the UK’s most effective and engaging UBI proposition for young drivers. In 2015 Carrot was presented with the prestigious Prince Michael International Road Safety Award for demonstrating a 42% accident frequency reduction amongst inexperienced road users.

Neeru Arora

Neeru Arora

Chief Knowledge Officer, Aon

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Neeru Arora is the Chief Information Officer (CIO) for Aon Service Corporation and Aon’s Chief Knowledge Officer. She leads an organization of 250 colleagues, focused on enabling growth, operational efficiency and stability. She is responsible for a vast number of portfolios, including sales and marketing, financial management, human resource management, procurement, legal, audit, compliance and treasury.

Additionally, Neeru is accountable for the creation and execution of Aon’s Knowledge Sharing strategy, part of the unmatched talent agenda. Under her leadership, the firm will continue to develop capabilities that make it easier for colleagues to find expertise, content and communities to better serve our clients, drive growth, and improve colleague productivity. She is also responsible for delivering Aon’s new global intranet and collaboration tools to enhance communications capabilities and help build a connected company.

Neeru is a proven leader with over 20 years of experience, developing, driving and implementing strategies for growth and operational excellence within large organizations. Prior to joining Aon, Neeru served as a consultant at McKinsey, where she worked with global clients from various industries, focusing on areas of technology management, operations outsourcing and financial transparency. Prior to McKinsey, she served as a Director and Chief of Staff to the Global CIO at UBS. Neeru started her financial career at the Chicago Board of Trade where she was a Fixed Income Economist and led many public investigations in partnership with the Commodity Futures Trading Commission (CFTC).

Neeru holds a Bachelor of Science degree in Finance and Economics from Loyola University.

Faker Zouaoui

Faker Zouaoui

Chief Analytics Officer, Asurion

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More information coming soon...

Rahim Rajpar

Rahim Rajpar

Vice President, Strategy & Business Development, John Hancock

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Rahim Rajpar is Vice President, Strategy and Business Development, for John Hancock Financial Services. Rahim is responsible for developing, analyzing, and recommending profitable growth strategies and opportunities for the US Insurance business with a strong focus on market expansion. Prior to this role, Rahim oversaw a retirement education team that provides individual retirement solutions for 401(k) participants. Rahim was instrumental in getting the group off the ground and managed all aspects of the business which brings in over $1 Billion in assets a year.

Rahim has 17 years of experience in financial services and has been with Manulife Financial, John Hancock’s parent company, since 2001. His past roles with Manulife include both product and brand management in both the US and Canadian Markets, senior channel (advisor, consumer), and investment marketing roles. As the Brand Manager for Manulife Investments, Rahim was also Editor of Solutions Magazine – a consumer investment magazine dedicated to enrich the financial lives of Canadians.

In 2008, Rahim was recognized with the prestigious Manulife Star of Excellence – awarded for outstanding achievement and contribution to the company. In addition, Rahim and the various marketing teams he has led have received a number of awards for outstanding marketing programs from organizations like IFCA (Insurance and Financial Communicators Association), LACP (League of American Communications Professionals), and the CMIA (Canadian Marketing Investment Awards).

Prior to Manulife Financial, Rahim worked for Morningstar Canada and CI Investments – a leading Canadian provider of investment related products.

Rahim holds a Bachelor of Arts (Honors) from the University of Western Ontario and has participated in a number of leadership and marketing continuing education programs, including The Partnership’s Next Generation Executive program. A Native Torontonian, Rahim now lives in Boston, Massachusetts, with his wife Jennifer and two daughters, Ana Lucia and Leila Sofia. In his spare time, he enjoys music, food, and traveling the world experiencing new cultures.

Jonathan Charak

Jonathan Charak

AVP, Business Performance Manager, Zurich

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Jonathan currently works at Zurich where he participates in the planning, execution, and measurement of strategic initiatives. He is responsible for driving execution across the Programs and Direct Markets business.

In his over 10 year career within the insurance industry, he has spent the majority of it as an actuary in both pricing and reserving roles, both in the US market as well as Australia.

Jonathan volunteers with the CAS as the vice-chair of the Automated Vehicle Task Force. Further, he volunteers on the Asia Regional Committee, the International Member Services Committee, and the Education Structure Implementation Task Force CERA.

Jonathan holds a Bachelor of Science in Mathematics and a Bachelor of Science in Biology from Illinois Wesleyan University, is a Fellow of the Casualty Actuarial Society (FCAS), and a Member of the American Academy of Actuaries (MAAA).

Philip Kibler

Philip Kibler

Head of Cyber Risk Consulting, AIG

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Philip Kibler is Head of Cyber Risk Consulting at AIG. In this role, he oversees our Partner Services, Cyber Risk Consulting Services, and supports other Consulting Services that treat Cyber as a peril. Philip recently joined AIG. Before joining AIG, Philip was the Global Partner at IBM responsible for their Cyber Security Services practice. His team of 100+ specialists provided proactive, preventative services as well as reactive incident response services for clients all over the world. His team supported all industries, all attack surfaces, and responded to some of the highest profile incidents in recent years. Philip holds a B.A. degree from The Kelly School of Business, Indiana University.

Sorry you missed the event!

Get in touch with Emma Sheard for details on next year’s show emma.sheard@insurancenexus.com

Dan Reed

Dan Reed

Managing Director, American Family Ventures

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Dan Reed is the Managing Director of American Family Ventures, the direct venture capital arm of American Family Insurance. American Family Ventures invests in early stage companies focused on insurance, connectivity, and analytics. Dan has worked as a strategy consultant with the Boston Consulting Group and in various strategic roles at American Family. He has experience as a principal in two start-up companies. Additionally, his work history includes hospital administration at the Mayo Clinic in Rochester, MN, and a career as a professional baseball player with the Baltimore Orioles. Dan holds an M.B.A. with a concentration in Strategic Management from the University of Chicago and an undergraduate degree from Stanford University.

Craig Copland

Craig Copland

SVP, IoT – Big Data & Smart Analytics Expert, Swiss Re

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Over 16 years in bringing together Business and Technology through communications systems with Bluechip organizations and startups. Involved in the transformation in sectors of Telecommunications, Mobile, Connected Vehicle and now Insurance.

LogicaCMG delivering global text messaging systems and solutions, contributing to the SMPP Forum on the MWI(Message Waiting Indicator). Successfully integrated TxT into American society and products.

Built the world's first Java based smartphone with SavaJE Technologies that became the parent of what is now the Android operating system.

Lead the growth of Telematics at Agero Group, the principle designer and decision maker for the Endavour telematics platform; the first to cater to multiple connected vehicle OEM's together with a variety of infotainment, insurance and mobile applications.

Built teams and strategy in organizations around mobility, IoT and big data. The expert leveraged to bridge the gap between business and IT. Performed merger and acquisition analysis on potential targets and opportunities for partnerships leading to the acquisition of ATX Group (150MIL) and divestment to SiriusXM (530MIL). Creation of corporate intellectual property through 6 patents and creation of an innovation council.

Originally, of New Zealand decent I have traveled globally throughout the world spending time in Africa, Europe and China. Living in the Boston, an area that is a hub for knowledge and technology offers multiple opportunities for staying close to growth areas through meetups and conference participation. Technology is a passion and is regularly built into our household of 5 in all aspects, outside of my professional career I have helped in founding a rugby club, held the position as Director of Kiwi Enterprise Association Global Network, completed several Marathons and endurance events called the Death Race.

Day to Day:

I am the lead of the new Digital Catalyst in Boston CiC as the Senior Vice President of IoT and Smart Analytics.

As we move to digitization of insurance services IoT and Big data will take a major part. We have been looking closely at the strategy in how this will form a part at SwissRE. In doing so it has been tackled from several fronts:

  • Taking viable technical solutions and working with business units on how they can be leveraged
  • Working with partners and vendors on building out proof points for the organization
  • Scouting and identifying innovation that is evolving or potentially disrupting the industry
  • Looking out 5 – 10 – 20 years on possible impacts and how we will deal with them
  • Highlight, distribute and relate IoT and big data information to the organization
  • Build knowledge and ecosystem around the IoT and Big data for SwissRE through contacts, consortiums and conferences
Jacqueline LeSage Krause

Jacqueline LeSage Krause

Managing Director, Munich Re / HSB Ventures

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Jacqueline LeSage Krause is the Managing Director of Munich Re / HSB Ventures, investing and partnering with innovative companies to develop growth opportunities for Munich Re and its subsidiary HSB, in areas including insure tech, IoT, and cybersecurity. She has 20+ years of experience creating the future in companies large and small. Most recently, she led the Innovation Management practice at Jump Associates, a 15 year old boutique growth strategy & innovation consulting firm. Prior to that, as VP of Innovation & Corporate Venture Capital at The Hartford, she founded the team that invested in start-ups and incubated new businesses, including launching The Hartford’s first vehicle telematics offerings for consumers and commercial fleets and IoT efforts in the cold chain and other B2B areas. In 2011, her team received Global Corporate Venturing’s award for Best Practices in Financial Services for their unique approach to combining investing and incubation. Jacqueline is an inventor on a number of patents related to new technologies and business models in insurance. She previously served on the advisory board for the National Venture Capital Association’s Corporate Venture Group.

Jon-Michael Kowall

Jon-Michael Kowall

AVP of Innovation, USAA

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Jon-Mike Kowall heads up a strategic team at USAA focused on taking innovation to the next level for the USAA Insurance Company. With 18 years of financial industry experience ranging from actuarial, underwriting, product development, finance, and emerging analytics, Jon-Michael is currently the Assistant VP of Property & Casualty Innovation. The Innovation team is finding new and better ways to create value for the 11 million members of USAA by leveraging new and emerging technologies, creating strategic partnerships, and thinking outside the box.

Thomas Kang

Thomas Kang

AVP for Enterprise Cyber Underwriting & Products, The Hartford

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As the head of cyber underwriting and products for The Hartford, Thomas is responsible for developing and executing a strategic vision for the cyber risk product portfolio across all market segments and business lines. Thomas also leads a team of product development and underwriting leaders and cross-functional teams to design, manage, and operationalize cyber underwriting and product solutions. In conjunction with his underwriting and product responsibilities, he regularly serves on advisory boards for government and private company efforts to identify, aggregate, and analyze cyber-related risk and exposures, and leads cyber-related data and services efforts within the company.

Laura Bennett

Laura Bennett

CEO & Co-Founder, Embrace Pet Insurance

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Laura Bennett is the CEO and Co-Founder of Embrace Pet Insurance. She worked in various actuarial roles at an insurance company in Toronto and Dublin Ireland for 12 years before obtaining her MBA from the Wharton School of Business where she graduated as Palmer and Siebel Scholars. At that time, Laura co-founded Embrace, which has grown to a profitable company with over 80,000 insured pets and 95+ employees.

Laura was the first pet insurance actuary in the United States and was named to the Society of Actuaries Top 100 Actuarial Pioneers for developing the actuarial models behind the leading edge customizable pet insurance product.

Laura was the President of NAPHIA, the North American Pet Health Insurance Association for four years. She is on the Advisory Boards of Bad Girl Ventures, a non-profit that creates opportunities for female entrepreneurs through education and access to capital, and Safeguard Guaranty Corporation, the first company in the world to offer marriage insurance.

Laura loves to spend time with her husband and 2 daughters, with memorable moments shared over a stack of homemade pancakes. She also has three cats and a newly adopted dog. Laura also enjoys travelling off the beaten path, Irish whiskey, and aspiring to physical fitness.

Laura Cain

Laura Cain

Associate, Thomvest Ventures

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Laura Cain is an Associate at Thomvest Ventures, a $250MM fund based in Silicon Valley focused on fintech, adtech, and security. Thomvest is unique in that it invests the assets of one individual, Peter Thomson, whose family majority owns Thomson Reuters. This structure allows Thomvest to be flexible in its strategy, investing at any stage of funding, without a target ownership amount, and the ability to provide both debt and equity.

At Thomvest, Laura focuses on fintech investments, with a specific interest in online lending and insurance. Prior to Thomvest, Laura worked at Deloitte Consulting as part of the Technology Strategy & Architecture division. There she focused on advising clients on cloud computing, enterprise architecture, IT cost optimization, and M&A.

Sorry you missed the event!

Get in touch with Emma Sheard for details on next year’s show emma.sheard@insurancenexus.com

IoT Partners

John Kramer

John Kramer

Business Development Director, Octo Telematics

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John Kramer is the Director of Business Development and Customer Success at Octo Telematics North America. He oversees program management with Octo's insurance partners, and is involved in strategic initiatives to build new partnerships in the US and Canada. John has worked in the insurance industry for more than a decade in product, pricing and underwriting operations, and spearheaded pilot and production usage-based insurance programs with a top-10 US insurer, across multiple states. John is a regular industry blogger and speaker and has been featured in articles about the future of telematics and “connected life.” John is passionate about the win-win opportunities for insurers and consumers in the areas of safety, health and productivity.

Warren Katz

Warren Katz

Chief Marketing Officer, iDevices

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More information coming soon...

Roel Peeters

Roel Peeters

Chief Executive Officer, Roost Labs

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Roel Peeters is the CEO and Co-Founder of Roost, a technology company based in Sunnyvale, California. Roost has developed the Home Telematics Platform that provides the hardware, software and data solution enabling the transformation of the Property Insurance industry. Peeters is a serial entrepreneur with over 20 years of startup experience ranging from enterprise software to consumer electronics and semiconductors. Most recently, he was the co-founder of Ozmo Devices, a pioneer in low-power Wi-Fi where he successfully raised angel and venture funding rounds for the company and executed Ozmo’s go-to-market plan.

Mike Sale

Mike Sale

R&D Product Development Manager, Delta Faucet

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More information coming soon...

Kevin Meagher

Kevin Meagher

SVP, Business Development, ROC Connect

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More information coming soon...

Nick Pramanick

Nick Pramanick

Associate Partner, Insurance IoT Leader, IBM

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Sushil (Nick) Pramanick is an Associate Partner/Insurance IOT Leader with IBM with industry experience over 20 years. In his role, Nick is responsible for IOT, Cognitive and Big Data Analytics solutions for our Insurance clients. He has been ranked as thought-leader in Industry several times with reference in CEO World, KD Nuggets, American Bankers Association Journal, and many others. He is also a Founder of leading non-profit organization - The Big Data Institute. He is guest speaker at several leading colleges and Universities. In addition, he also serves on the Board for Serves on for Cloud Strategy Magazine and Data Analytics Week.

Neil Lakomiak

Neil Lakomiak

Director of Business Development, Building & Life Safety Technologies, UL

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Neil Lakomiak is UL’s Director of Business Development & Innovation for their Building & Life Safety Technologies business division. In this role, Lakomiak is responsible for identifying and cultivating ideas for new services that enhance the built environment value chain and help mitigate loss to life and property. He also assists clients in enabling new technologies and innovation in the life safety and security industries. Neil is a Professional Member of The Society of Fire Protection Engineers , NFPA , Infragard and SIA.

Sorry you missed the event!

Get in touch with Emma Sheard for details on next year’s show emma.sheard@insurancenexus.com

Dean Weber

Dean Weber

Chief Technology Officer, Mocana

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With more than 30 years of experience in information and physical security, he leads Mocana as Chief Technology Officer after serving as director and cyber solutions enterprise architect at CSC. His background includes Chief Technology Officer at Applied Identity, which was sold to Citrix. Earlier, he was Chief Security Architect at Teros; a leading manufacturer of application security gateways, also acquired by Citrix. He was responsible for developing and implementing solution deployments including assessment and intelligence gathering at TruSecure/ICSA Labs (now Verizon Business Security Solutions). Mr. Weber helped found a large Midwestern reseller-integrator specializing in secure architectural design and deployment for both public- and private-sector clients, and he served for many years as its technical vice president. Additionally, he spent several years in the U.S. Navy working in physical and electronic security. Mr. Weber is a frequent speaker at information security events such as InfoWorld, ITEC, InfoSec Europe, InfraGard, Secret Service Security Roundtable, ISSA, and various focus engagements.

Jeff Hiegert

Jeff Hiegert

Global Industry Manager, Kofax

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Jeff Hiegert is a Global Industry Manager supporting the insurance vertical at Lexmark Enterprise Software. He is responsible for helping define the technology solutions and product functionality that solve business challenges specific for the insurance industry. He works with internal resources such as Sales, Professional Services and Marketing as well as customers and industry analysts to understand the trends, challenges and needs of the global insurance industry and uses that knowledge to help drive the industry solutions and core product roadmap.

Prior to joining Lexmark Enterprise Software, Mr. Hiegert spent more than 20 years in various roles in the insurance and software industry. He has experience in Property & Casualty and Life Insurance and has worked in Underwriting, New Business and Claims.

As a Sr. Business Consultant with Computer Sciences Corporation, he designed and implemented process improvement projects using a variety of imaging and workflow technologies for dozens of insurance companies across the United States.

He attended the University of Missouri, spent some time living in Greenville, SC and Austin, TX and now lives in his home town of Kansas City, MO with his wife and daughter. He’s an avid golfer, sports fan and lover of outdoor cooking.

Marc Wilson

Marc Wilson

SVP – Industry Markets, Appian

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Marc Wilson is a Co-Founder of Appian and is responsible for the company’s sales into Financial Services, Insurance, and Pharmaceuticals. Marc’s prior roles at Appian include building Appian’s Global Partnership Team and running Appian Professional Services. Marc received his B.A. in Government (International Relations) from Dartmouth College.  At Dartmouth, Marc was recognized as one of the top ranked inter-collegiate debaters in the United States.

Ryan Ciovacco

Ryan Ciovacco

President, Connected Living, Sears

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Ryan Ciovacco is the President of Connected Living and WallyHome for Sears Holdings Corporation (SHC). He is responsible for the enterprise Internet of Things business that includes the WallyHome business, Connected Services, and the Connected Solutions retail groups. Prior to his current role, Ryan served as the President of Consumer Electronics from 2014-2016 and was responsible for TVs and Home Entertainment, Computers and Tablets, Audio/Visual, and Connected Products/Wearable Technology for Sears, Kmart, and Online formats.

Amit Unde

Amit Unde

AVP, CTO – Insurance, L&T Infotech

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Amit is Associate Vice President and CTO for Insurance business unit in North America. He leads L&T Infotech’s Insurance Solutions Office and Enterprise Architecture Practice.

He has more than 19 years of experience working with insurance companies across the globe. Amit specializes in Customer Experience, Commercial Underwriting, Loss prevention and Risk Management solutions, and has been at the forefront of leveraging modern technologies such as IoT, Cognitive solutions, robotics automation and big data analytics, for better risk selection, pricing and efficiency.

Speaker_Name

Mac Fraser

Chief Information Officer, Telematics, CCC Information Services

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Mac Fraser has more than a decade of experience designing, implementing, and maintaining enterprise IT systems at companies including Capital One, Circuit City, and FedEx Kinkos.  With CCC’s acquisition of DriveFactor, Mac has been focused on the design and implementation of the CCC DRIVE open telematics platform. CCC DRIVE puts telematics data into action for insurers and OEMs, collecting driving data from any source and connecting users with a best-in-class ecosystem of third-party providers of telematics-related technologies for underwriting, UBI and claims applications. Working with their insurance carrier and OEM partners, Mac is helping define the largest telematics program in the US.

Bob Rosenfield

Bob Rosenfield

Chairman and CEO, Bowrail Group

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Robert J. Rosenfield is Chairman and CEO of Bowrail Group, a Boston-based management group that owns and operates several businesses in the service and technology sectors. Rosenfield is a veteran thought leader and entrepreneur with a 30-year track record of building businesses and producing above-market returns by continuously improving the value proposition and customer satisfaction levels of his companies. He is a graduate of Trinity College and Harvard Business School. Directly, and through its JN Phillips Foundation, Bowrail supports many civic and social service initiatives that build stronger and more supportive communities.

Sorry you missed the event!

Get in touch with Emma Sheard for details on next year’s show emma.sheard@insurancenexus.com

Michael Byrne

Michael Byrne

Partner, Drinker Biddle & Reath LLP

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Mike Byrne has a deep, business-focused understanding of the 50-state system of insurance regulation. He is currently engaged in various InsurTech, IoT and NextGen matters with both traditional and new players. Mike focuses exclusively on regulatory/transactional work in the insurance industry. He advises U.S. and international re/insurers, capital providers/investors, captives, and brokers, MGAs and other producers and administrators on a broad range of matters. These include forming, licensing and structuring compliant business operations, drafting and negotiating agreements, obtaining regulatory approvals for M&A, change of control and affiliate transactions, and providing strategic advice on complex and cutting-edge issues.

Ashish Nangla

Ashish Nangla

Senior Director, Software & Head of Insurance, Synechron

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More information coming soon...

Gavin Teo

Gavin Teo

Partner, B Capital Group

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Gavin Teo is a Partner at B Capital Group, a global venture capital fund with offices in San Francisco, Los Angeles, and Singapore. Gavin invests in connected health, IoT and transportation technology and leads the fund's San Francisco office. In addition to providing investment capital, B Capital Group connects emerging technology startups with global market leading corporations, through its partnership with The Boston Consulting Group and BCG Digital Ventures.

Prior to B Capital Group, Gavin was an investor at Comcast Ventures, a product manager at Zynga and a management consultant at Bain & Company. Gavin earned his MBA from The Wharton School of the University of Pennsylvania, where he graduated as a Palmer Scholar, and holds a B.A. in Economics from Claremont McKenna College.

Industry Gurus

Gwenn Bezard

Gwenn Bezard

Partner, Aite Group

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Gwenn Bézard is a co-founder of and research director at Aite Group, where he leads the Insurance practice (encompassing P&C Insurance, Life Insurance, and Healthcare Insurance). He also oversees the firm’s Banking & Payments practice and the Research Design & Data team.​ He is based in the San Francisco Bay Area and is researching how technology is creating new market opportunities for insurers.

Mr. Bézard has over 15 years of experience assisting financial institutions, payments companies, and technology vendors with advisory services and strategy consulting. Prior to founding Aite Group, he was a senior analyst within Celent's banking group, where he helped build an industry-leading payments practice. Before that, Mr. Bézard was with BNP Paribas, where he headed the research team of L'Atelier, the bank's technology and Internet intelligence division. He also served as an analyst at Plénitudes, a management consulting firm that specializes in change management.

Mr. Bézard holds a Maîtrise degree in contemporary history from the University Rennes II, France, and is fluent in English and French.

Mark Breading

Mark Breading

Partner, Strategy Meets Action

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Mark Breading, a Partner at SMA, is a recognized expert in advanced technologies and their implications for the insurance industry. His specialty areas include the customer experience and analytics. He has exceptional knowledge and experience in many dimensions of the customer/producer experience, including omni-channel, customer communications, mobile technologies, CRM, digital content management, and contact centers. He has broad experience and insights in business intelligence, advanced analytics, and big data.

Mark has over 30 years of insurance and information technology experience in a variety of leadership roles. Mark is well known for his perspectives on innovative uses of technology in insurance and the future of the insurance industry. Mark leads the research program at SMA, and has exceptional knowledge and experience in all aspects of advanced technologies and solutions that provide value across the insurance enterprise – including analytics, customer communications, enterprise content management, telematics, and mobile technologies.

He has held both technical and business roles in sales, consulting, marketing, and business strategy, including roles as IBM's Global Insurance Strategist, Global Insurance Marketing Leader, and Director of Global Executive Conferences for insurance and banking. In these roles, he has advised C-level executives around the world.

Mark is a graduate of Bucknell University with a BSBA in Accounting and a graduate of IBM's Systems Research Institute with a major in Software Systems. He also holds an MBA in International Business from Liberty University.

Stephen Applebaum

Stephen Applebaum

Principal, Insurance Solutions Group

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More information coming soon...

Matteo Carbone

Matteo Carbone

Principal, Bain & Company

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Matteo is Principal in Bain & Company's Financial Services and Digital Practices, Founder and Responsible of the Connected Insurance Observatory, International Thought Leader in InsurTech, Top 50 InsurTech Influencer.

He is strategic consultant on the Insurance sector, with a specialization on innovation.

Since 2006 he advised many International Insurance Groups and has wide experience which include set up of industrial and commercial plans, growth strategy definition and support in the start-up of new initiatives, digital strategy development, insurance products development, channel strategy and commercial model definition and advice M&A deals.

Prior to Bain, Matteo was at Valdani Vicari & Associati. He graduated in Business Administration at Bocconi University.

Ali Safavi,

Ali Safavi,

Director of Insurance, Plug & Play Tech Center

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Ali Safavi is the founder and Director of Plug and Play Insurance, an insurtech focused startup innovation platform in partnership with Munich Re, USAA, State Farm, SOMPO Digital Lab, Farmers, Nationwide, Deloitte, Travelers, Aviva, AIG, and many more global Insurance institutions. Ali is also a Senior Associate at Plug and Play Ventures, the venture arm of Plug and Play Tech Center where he invests in startups in different spaces including insurance, travel and hospitality, and IoT. Ali has published numerous articles on data analytics, machine learning, and insurance, as well as holds an M.Sc. in Computer Engineering.

margaret milkint

Margaret Resce Milkint

Managing Partner, The Jacobson Group

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Margaret Resce Milkint is Managing Partner of The Jacobson Group and leads the firm’s U.S. Executive Search practice. She handles executive management and actuarial searches on a global basis in the areas of life, property and casualty, healthcare, reinsurance, and consulting (benefits, life and health, property and casualty) for the organization's retained search practice. She also plays a significant role in the continued development of the entire organization as a member of Jacobson’s Executive Management Team. Margaret is a key player in establishing cross-border relationships and broadening the firm’s global reach.

Margaret joined the firm more than 25 years ago and has successfully completed search engagements, including Board of Director members, CEOs, CMOs, CFOs, COOs, CIOs, CROs, Chief Underwriters and Chief Actuaries. Her domestic and international search expertise encompasses disciplines such as actuarial, analytics, underwriting, risk, finance and investment, legal, IT, start-ups, sales and marketing, and claims. Prior to her tenure with the firm, she was employed by Allstate Insurance Company of Northbrook, Illinois.

Margaret received her bachelor's degree with concentrations in English, French and marketing from the University of Illinois at Urbana-Champaign. She currently serves as a Career Development Speaker for the College of Liberal Arts and Sciences at the University of Illinois. She is the former Chair of the Board of Directors for Easter Seals, DuPage and the Fox Valley Region, and a current Board Member of the Illinois Technology Foundation, focusing on the importance of communication, social media and networking skills. Margaret is also a volunteer instructor for Jobs for Youth, a non-profit organization addressing youth employment. Additionally, Margaret is a member of the Chicago Finance Exchange.

As the co-founder of the Women’s Insurance Networking Group (WING), Margaret is a champion of diversity and inclusion in leadership in the insurance industry. WING was launched as a platform for networking among the insurance industry’s female leaders and enlightened males, those who understand the importance of diversity and inclusion in leadership in the insurance industry. Margaret is also the U.S. Committee Chair for The Insurance Supper Club, a network of senior women in the insurance industry that provides a forum to meet, network and debate business issues while seeking to inspire the next generations of leaders in the industry and the community as a whole.

Margaret's expertise on career and recruiting issues is widely-recognized throughout the industry. She was most recently called upon to share her perspectives with Best’s Review, Insurance & Technology, The Actuarial Review, LifeHealthPro, TechDecisions and Diversity/Careers. She further communicates her insights with the industry through bylined articles; these were most recently featured in Stepping Stone, Riskpertise and Broker World. Margaret is also called on to speak at many regional and national conferences, including National Association of Mutual Insurance Companies (NAMIC), Property Casualty Insurers Association of America (PCI), Society of Actuaries (SOA) and the Casualty Actuarial Society (CAS).

Tom Benton

Tom Benton

VP, Research and Consulting, Novarica

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Tom Benton is a Vice President of Research and Consulting at Novarica focused on IT strategy, customer experience and emerging technology. Prior to Novarica, he served as VP, Technology and Systems at Navy Mutual, where he led a multi-year strategy to transform core systems. Tom has broad experience as a senior IT executive, serving as CIO/CTO in the non-profit sector. Tom holds a BS degree from Cornell University and a MS degree from MIT.

Sorry you missed the event!

Get in touch with Emma Sheard for details on next year’s show emma.sheard@insurancenexus.com

David Oro

David Oro

Editor, IoT Central

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David Oro is the Editor of IoT Central (www.iotcentral.io), an online resource connecting a community of individuals, organizations and businesses who are focused on products, services, and opportunities on the industrial side of the Internet of Things. Covering platforms, infrastructure, software, security and data, his aim is to profile and chronicle the technologies and business use cases that sit at the intersection of enterprise applications and the IoT. He was most recently the head of communications at Pivotal, a billion dollar spin-out of EMC and VMware (now Dell Technologies) with ~1700 employees where he oversaw global communications and led the announcements surrounding the launch of the company and GE’s $105 million investment in Pivotal. Pivotal’s software powers GE Predix, the cloud platform for the Industrial Internet.

Ujjval Patel

Ujjval Patel

VP, Research & Strategy, ACORD

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Ujjval Patel is the Vice President of Strategy for ACORD. He is responsible for strategy formulation, standards development, member services, and education for ACORD, a nonprofit firm. Prior to joining the organization, Ujjval lead the Business Analysis unit for the operations function at Marsh. In this role, he partnered with the business units to capture value for the firm through detailed analysis of business operations. Before Marsh, Ujjval was in the Strategic Resource Consulting unit at State Farm where he worked on variety of projects across the entire insurance value chain focused on improving efficiency and effectiveness. Ujjval has a Bachelor of Science from the University of Illinois at Urbana Champaign with a minor in the Hoeft Technology & Management Program. He also has a Master of Business Administration from Yale School of Management.

Cindy Maike

Cindy Maike

General Manager – Insurance, Hortonworks

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As General Manager for Insurance, Cindy Maike is responsible for the business and technology vision, go-to-market strategy, and executive engagement worldwide for Hortonworks. She has over 25 years of finance, consulting and advisory services experience in the insurance industry working with clients globally on their business strategy leveraging analytics and technology to further drive business results.

Cindy has deep industry knowledge in both claims and underwriting with a focus on the usage of analytics and data to enhance business outcomes. She previously held positions with the IBM Watson Solution Group, insurance carriers, Director of Strategy at ACORD, and was the co-founder of Strategy Meets Action a research & advisory services firm focused on the insurance industry. Cindy has also held accounting and finance positions and is a CPA.

She is passionate about solving business problems and eternally believes in process improvement and strongly believes that today’s next generation business intelligence in the form of advanced analytics will revolutionize the insurance industry. Cindy frequently speaks at industry events on the value of business analytics and the evolution of insurance in a connected world.

Sean Carey

Sean Carey

President, SCG Management Consultants

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Sean has over 30 years’ experience in the automotive industry. A mechanical engineer by trade he embarked on his sales and marketing career with the UK’s largest parts distribution company during which time he earn a degree in marketing from the Charted Institute of Marketing. In 1991 Sean joined Nissan at its London headquarters, where he created, launched and managed Nissan’s Certified Collision Repair Program.

In 1995 Sean moved to the USA where he established Carter & Carter International and managed its development and growth into a leading automotive consulting firm.

Since establishing SCG in 2009 Sean has consulted at the highest level with all sectors of the automotive claims industry and has a keen understanding of the needs of insurers, repairers, OEMs, rental companies, technology providers and a wide range of industry supply chain vendors. Sean is respected in the industry as a strategic visionary and a leader in growing businesses and markets from concept to implementation. In the past 36 months Sean has become a regular speaker at industry conferences on the subject of telematics and the potential impact this will have on the claims and collision market.

Sean lives in Chicago with his wife and four children

Insurance Innovators

Ed Rochfort

Ed Rochfort

Managing Director, Carrot Insurance

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Ed spent the formative years of his career working in commercial insurance, where he developed a number of innovative products which used risk management techniques such as driver training, forward-facing accident cameras and telematics to reduce vehicle accident rates and ultimately reduce premiums for fleet customers. In 2011, Ed joined Trak Global Group to form the multi-award winning Carrot Insurance, which is widely regarded as the UK’s most effective and engaging UBI proposition for young drivers. In 2015 Carrot was presented with the prestigious Prince Michael International Road Safety Award for demonstrating a 42% accident frequency reduction amongst inexperienced road users.

Neeru Arora

Neeru Arora

Chief Knowledge Officer, Aon

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Neeru Arora is the Chief Information Officer (CIO) for Aon Service Corporation and Aon’s Chief Knowledge Officer. She leads an organization of 250 colleagues, focused on enabling growth, operational efficiency and stability. She is responsible for a vast number of portfolios, including sales and marketing, financial management, human resource management, procurement, legal, audit, compliance and treasury.

Additionally, Neeru is accountable for the creation and execution of Aon’s Knowledge Sharing strategy, part of the unmatched talent agenda. Under her leadership, the firm will continue to develop capabilities that make it easier for colleagues to find expertise, content and communities to better serve our clients, drive growth, and improve colleague productivity. She is also responsible for delivering Aon’s new global intranet and collaboration tools to enhance communications capabilities and help build a connected company.

Neeru is a proven leader with over 20 years of experience, developing, driving and implementing strategies for growth and operational excellence within large organizations. Prior to joining Aon, Neeru served as a consultant at McKinsey, where she worked with global clients from various industries, focusing on areas of technology management, operations outsourcing and financial transparency. Prior to McKinsey, she served as a Director and Chief of Staff to the Global CIO at UBS. Neeru started her financial career at the Chicago Board of Trade where she was a Fixed Income Economist and led many public investigations in partnership with the Commodity Futures Trading Commission (CFTC).

Neeru holds a Bachelor of Science degree in Finance and Economics from Loyola University.

Faker Zouaoui

Faker Zouaoui

Chief Analytics Officer, Asurion

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Rahim Rajpar

Rahim Rajpar

Vice President, Strategy & Business Development, John Hancock

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Rahim Rajpar is Vice President, Strategy and Business Development, for John Hancock Financial Services. Rahim is responsible for developing, analyzing, and recommending profitable growth strategies and opportunities for the US Insurance business with a strong focus on market expansion. Prior to this role, Rahim oversaw a retirement education team that provides individual retirement solutions for 401(k) participants. Rahim was instrumental in getting the group off the ground and managed all aspects of the business which brings in over $1 Billion in assets a year.

Rahim has 17 years of experience in financial services and has been with Manulife Financial, John Hancock’s parent company, since 2001. His past roles with Manulife include both product and brand management in both the US and Canadian Markets, senior channel (advisor, consumer), and investment marketing roles. As the Brand Manager for Manulife Investments, Rahim was also Editor of Solutions Magazine – a consumer investment magazine dedicated to enrich the financial lives of Canadians.

In 2008, Rahim was recognized with the prestigious Manulife Star of Excellence – awarded for outstanding achievement and contribution to the company. In addition, Rahim and the various marketing teams he has led have received a number of awards for outstanding marketing programs from organizations like IFCA (Insurance and Financial Communicators Association), LACP (League of American Communications Professionals), and the CMIA (Canadian Marketing Investment Awards).

Prior to Manulife Financial, Rahim worked for Morningstar Canada and CI Investments – a leading Canadian provider of investment related products.

Rahim holds a Bachelor of Arts (Honors) from the University of Western Ontario and has participated in a number of leadership and marketing continuing education programs, including The Partnership’s Next Generation Executive program. A Native Torontonian, Rahim now lives in Boston, Massachusetts, with his wife Jennifer and two daughters, Ana Lucia and Leila Sofia. In his spare time, he enjoys music, food, and traveling the world experiencing new cultures.

Jonathan Charak

Jonathan Charak

AVP, Business Performance Manager, Zurich

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Jonathan currently works at Zurich where he participates in the planning, execution, and measurement of strategic initiatives. He is responsible for driving execution across the Programs and Direct Markets business.

In his over 10 year career within the insurance industry, he has spent the majority of it as an actuary in both pricing and reserving roles, both in the US market as well as Australia.

Jonathan volunteers with the CAS as the vice-chair of the Automated Vehicle Task Force. Further, he volunteers on the Asia Regional Committee, the International Member Services Committee, and the Education Structure Implementation Task Force CERA.

Jonathan holds a Bachelor of Science in Mathematics and a Bachelor of Science in Biology from Illinois Wesleyan University, is a Fellow of the Casualty Actuarial Society (FCAS), and a Member of the American Academy of Actuaries (MAAA).

Philip Kibler

Philip Kibler

Head of Cyber Risk Consulting, AIG

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Philip Kibler is Head of Cyber Risk Consulting at AIG. In this role, he oversees our Partner Services, Cyber Risk Consulting Services, and supports other Consulting Services that treat Cyber as a peril. Philip recently joined AIG. Before joining AIG, Philip was the Global Partner at IBM responsible for their Cyber Security Services practice. His team of 100+ specialists provided proactive, preventative services as well as reactive incident response services for clients all over the world. His team supported all industries, all attack surfaces, and responded to some of the highest profile incidents in recent years. Philip holds a B.A. degree from The Kelly School of Business, Indiana University.

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Dan Reed

Dan Reed

Managing Director, American Family Ventures

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Dan Reed is the Managing Director of American Family Ventures, the direct venture capital arm of American Family Insurance. American Family Ventures invests in early stage companies focused on insurance, connectivity, and analytics. Dan has worked as a strategy consultant with the Boston Consulting Group and in various strategic roles at American Family. He has experience as a principal in two start-up companies. Additionally, his work history includes hospital administration at the Mayo Clinic in Rochester, MN, and a career as a professional baseball player with the Baltimore Orioles. Dan holds an M.B.A. with a concentration in Strategic Management from the University of Chicago and an undergraduate degree from Stanford University.

Craig Copland

Craig Copland

SVP, IoT – Big Data & Smart Analytics Expert, Swiss Re

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Over 16 years in bringing together Business and Technology through communications systems with Bluechip organizations and startups. Involved in the transformation in sectors of Telecommunications, Mobile, Connected Vehicle and now Insurance.

LogicaCMG delivering global text messaging systems and solutions, contributing to the SMPP Forum on the MWI(Message Waiting Indicator). Successfully integrated TxT into American society and products.

Built the world's first Java based smartphone with SavaJE Technologies that became the parent of what is now the Android operating system.

Lead the growth of Telematics at Agero Group, the principle designer and decision maker for the Endavour telematics platform; the first to cater to multiple connected vehicle OEM's together with a variety of infotainment, insurance and mobile applications.

Built teams and strategy in organizations around mobility, IoT and big data. The expert leveraged to bridge the gap between business and IT. Performed merger and acquisition analysis on potential targets and opportunities for partnerships leading to the acquisition of ATX Group (150MIL) and divestment to SiriusXM (530MIL). Creation of corporate intellectual property through 6 patents and creation of an innovation council.

Originally, of New Zealand decent I have traveled globally throughout the world spending time in Africa, Europe and China. Living in the Boston, an area that is a hub for knowledge and technology offers multiple opportunities for staying close to growth areas through meetups and conference participation. Technology is a passion and is regularly built into our household of 5 in all aspects, outside of my professional career I have helped in founding a rugby club, held the position as Director of Kiwi Enterprise Association Global Network, completed several Marathons and endurance events called the Death Race.

Day to Day:

I am the lead of the new Digital Catalyst in Boston CiC as the Senior Vice President of IoT and Smart Analytics.

As we move to digitization of insurance services IoT and Big data will take a major part. We have been looking closely at the strategy in how this will form a part at SwissRE. In doing so it has been tackled from several fronts:

  • Taking viable technical solutions and working with business units on how they can be leveraged
  • Working with partners and vendors on building out proof points for the organization
  • Scouting and identifying innovation that is evolving or potentially disrupting the industry
  • Looking out 5 – 10 – 20 years on possible impacts and how we will deal with them
  • Highlight, distribute and relate IoT and big data information to the organization
  • Build knowledge and ecosystem around the IoT and Big data for SwissRE through contacts, consortiums and conferences
Jacqueline LeSage Krause

Jacqueline LeSage Krause

Managing Director, Munich Re / HSB Ventures

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Jacqueline LeSage Krause is the Managing Director of Munich Re / HSB Ventures, investing and partnering with innovative companies to develop growth opportunities for Munich Re and its subsidiary HSB, in areas including insure tech, IoT, and cybersecurity. She has 20+ years of experience creating the future in companies large and small. Most recently, she led the Innovation Management practice at Jump Associates, a 15 year old boutique growth strategy & innovation consulting firm. Prior to that, as VP of Innovation & Corporate Venture Capital at The Hartford, she founded the team that invested in start-ups and incubated new businesses, including launching The Hartford’s first vehicle telematics offerings for consumers and commercial fleets and IoT efforts in the cold chain and other B2B areas. In 2011, her team received Global Corporate Venturing’s award for Best Practices in Financial Services for their unique approach to combining investing and incubation. Jacqueline is an inventor on a number of patents related to new technologies and business models in insurance. She previously served on the advisory board for the National Venture Capital Association’s Corporate Venture Group.

Jon-Michael Kowall

Jon-Michael Kowall

AVP of Innovation, USAA

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Jon-Mike Kowall heads up a strategic team at USAA focused on taking innovation to the next level for the USAA Insurance Company. With 18 years of financial industry experience ranging from actuarial, underwriting, product development, finance, and emerging analytics, Jon-Michael is currently the Assistant VP of Property & Casualty Innovation. The Innovation team is finding new and better ways to create value for the 11 million members of USAA by leveraging new and emerging technologies, creating strategic partnerships, and thinking outside the box.

Thomas Kang

Thomas Kang

AVP for Enterprise Cyber Underwriting & Products, The Hartford

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As the head of cyber underwriting and products for The Hartford, Thomas is responsible for developing and executing a strategic vision for the cyber risk product portfolio across all market segments and business lines. Thomas also leads a team of product development and underwriting leaders and cross-functional teams to design, manage, and operationalize cyber underwriting and product solutions. In conjunction with his underwriting and product responsibilities, he regularly serves on advisory boards for government and private company efforts to identify, aggregate, and analyze cyber-related risk and exposures, and leads cyber-related data and services efforts within the company.

Laura Bennett

Laura Bennett

CEO & Co-Founder, Embrace Pet Insurance

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Laura Bennett is the CEO and Co-Founder of Embrace Pet Insurance. She worked in various actuarial roles at an insurance company in Toronto and Dublin Ireland for 12 years before obtaining her MBA from the Wharton School of Business where she graduated as Palmer and Siebel Scholars. At that time, Laura co-founded Embrace, which has grown to a profitable company with over 80,000 insured pets and 95+ employees.

Laura was the first pet insurance actuary in the United States and was named to the Society of Actuaries Top 100 Actuarial Pioneers for developing the actuarial models behind the leading edge customizable pet insurance product.

Laura was the President of NAPHIA, the North American Pet Health Insurance Association for four years. She is on the Advisory Boards of Bad Girl Ventures, a non-profit that creates opportunities for female entrepreneurs through education and access to capital, and Safeguard Guaranty Corporation, the first company in the world to offer marriage insurance.

Laura loves to spend time with her husband and 2 daughters, with memorable moments shared over a stack of homemade pancakes. She also has three cats and a newly adopted dog. Laura also enjoys travelling off the beaten path, Irish whiskey, and aspiring to physical fitness.

Laura Cain

Laura Cain

Associate, Thomvest Ventures

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Laura Cain is an Associate at Thomvest Ventures, a $250MM fund based in Silicon Valley focused on fintech, adtech, and security. Thomvest is unique in that it invests the assets of one individual, Peter Thomson, whose family majority owns Thomson Reuters. This structure allows Thomvest to be flexible in its strategy, investing at any stage of funding, without a target ownership amount, and the ability to provide both debt and equity.

At Thomvest, Laura focuses on fintech investments, with a specific interest in online lending and insurance. Prior to Thomvest, Laura worked at Deloitte Consulting as part of the Technology Strategy & Architecture division. There she focused on advising clients on cloud computing, enterprise architecture, IT cost optimization, and M&A.

Sorry you missed the event!

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IoT Partners

John Kramer

John Kramer

Business Development Director, Octo Telematics

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John Kramer is the Director of Business Development and Customer Success at Octo Telematics North America. He oversees program management with Octo's insurance partners, and is involved in strategic initiatives to build new partnerships in the US and Canada. John has worked in the insurance industry for more than a decade in product, pricing and underwriting operations, and spearheaded pilot and production usage-based insurance programs with a top-10 US insurer, across multiple states. John is a regular industry blogger and speaker and has been featured in articles about the future of telematics and “connected life.” John is passionate about the win-win opportunities for insurers and consumers in the areas of safety, health and productivity.

Warren Katz

Warren Katz

Chief Marketing Officer, iDevices

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Roel Peeters

Roel Peeters

Chief Executive Officer, Roost Labs

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Roel Peeters is the CEO and Co-Founder of Roost, a technology company based in Sunnyvale, California. Roost has developed the Home Telematics Platform that provides the hardware, software and data solution enabling the transformation of the Property Insurance industry. Peeters is a serial entrepreneur with over 20 years of startup experience ranging from enterprise software to consumer electronics and semiconductors. Most recently, he was the co-founder of Ozmo Devices, a pioneer in low-power Wi-Fi where he successfully raised angel and venture funding rounds for the company and executed Ozmo’s go-to-market plan.

Mike Sale

Mike Sale

R&D Product Development Manager, Delta Faucet

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Kevin Meagher

Kevin Meagher

SVP, Business Development, ROC Connect

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Nick Pramanick

Nick Pramanick

Associate Partner, Insurance IoT Leader, IBM

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Sushil (Nick) Pramanick is an Associate Partner/Insurance IOT Leader with IBM with industry experience over 20 years. In his role, Nick is responsible for IOT, Cognitive and Big Data Analytics solutions for our Insurance clients. He has been ranked as thought-leader in Industry several times with reference in CEO World, KD Nuggets, American Bankers Association Journal, and many others. He is also a Founder of leading non-profit organization - The Big Data Institute. He is guest speaker at several leading colleges and Universities. In addition, he also serves on the Board for Serves on for Cloud Strategy Magazine and Data Analytics Week.

Neil Lakomiak

Neil Lakomiak

Director of Business Development, Building & Life Safety Technologies, UL

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Neil Lakomiak is UL’s Director of Business Development & Innovation for their Building & Life Safety Technologies business division. In this role, Lakomiak is responsible for identifying and cultivating ideas for new services that enhance the built environment value chain and help mitigate loss to life and property. He also assists clients in enabling new technologies and innovation in the life safety and security industries. Neil is a Professional Member of The Society of Fire Protection Engineers , NFPA , Infragard and SIA.

Sorry you missed the event!

Get in touch with Emma Sheard for details on next year’s show emma.sheard@insurancenexus.com

Dean Weber

Dean Weber

Chief Technology Officer, Mocana

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With more than 30 years of experience in information and physical security, he leads Mocana as Chief Technology Officer after serving as director and cyber solutions enterprise architect at CSC. His background includes Chief Technology Officer at Applied Identity, which was sold to Citrix. Earlier, he was Chief Security Architect at Teros; a leading manufacturer of application security gateways, also acquired by Citrix. He was responsible for developing and implementing solution deployments including assessment and intelligence gathering at TruSecure/ICSA Labs (now Verizon Business Security Solutions). Mr. Weber helped found a large Midwestern reseller-integrator specializing in secure architectural design and deployment for both public- and private-sector clients, and he served for many years as its technical vice president. Additionally, he spent several years in the U.S. Navy working in physical and electronic security. Mr. Weber is a frequent speaker at information security events such as InfoWorld, ITEC, InfoSec Europe, InfraGard, Secret Service Security Roundtable, ISSA, and various focus engagements.

Jeff Hiegert

Jeff Hiegert

Global Industry Manager, Kofax

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Jeff Hiegert is a Global Industry Manager supporting the insurance vertical at Lexmark Enterprise Software. He is responsible for helping define the technology solutions and product functionality that solve business challenges specific for the insurance industry. He works with internal resources such as Sales, Professional Services and Marketing as well as customers and industry analysts to understand the trends, challenges and needs of the global insurance industry and uses that knowledge to help drive the industry solutions and core product roadmap.

Prior to joining Lexmark Enterprise Software, Mr. Hiegert spent more than 20 years in various roles in the insurance and software industry. He has experience in Property & Casualty and Life Insurance and has worked in Underwriting, New Business and Claims.

As a Sr. Business Consultant with Computer Sciences Corporation, he designed and implemented process improvement projects using a variety of imaging and workflow technologies for dozens of insurance companies across the United States.

He attended the University of Missouri, spent some time living in Greenville, SC and Austin, TX and now lives in his home town of Kansas City, MO with his wife and daughter. He’s an avid golfer, sports fan and lover of outdoor cooking.

Marc Wilson

Marc Wilson

SVP – Industry Markets, Appian

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Marc Wilson is a Co-Founder of Appian and is responsible for the company’s sales into Financial Services, Insurance, and Pharmaceuticals. Marc’s prior roles at Appian include building Appian’s Global Partnership Team and running Appian Professional Services. Marc received his B.A. in Government (International Relations) from Dartmouth College.  At Dartmouth, Marc was recognized as one of the top ranked inter-collegiate debaters in the United States.

Ryan Ciovacco

Ryan Ciovacco

President, Connected Living, Sears

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Ryan Ciovacco is the President of Connected Living and WallyHome for Sears Holdings Corporation (SHC). He is responsible for the enterprise Internet of Things business that includes the WallyHome business, Connected Services, and the Connected Solutions retail groups. Prior to his current role, Ryan served as the President of Consumer Electronics from 2014-2016 and was responsible for TVs and Home Entertainment, Computers and Tablets, Audio/Visual, and Connected Products/Wearable Technology for Sears, Kmart, and Online formats.

Amit Unde

Amit Unde

AVP, CTO – Insurance, L&T Infotech

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Amit is Associate Vice President and CTO for Insurance business unit in North America. He leads L&T Infotech’s Insurance Solutions Office and Enterprise Architecture Practice.

He has more than 19 years of experience working with insurance companies across the globe. Amit specializes in Customer Experience, Commercial Underwriting, Loss prevention and Risk Management solutions, and has been at the forefront of leveraging modern technologies such as IoT, Cognitive solutions, robotics automation and big data analytics, for better risk selection, pricing and efficiency.

Speaker_Name

Mac Fraser

Chief Information Officer, Telematics, CCC Information Services

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Mac Fraser has more than a decade of experience designing, implementing, and maintaining enterprise IT systems at companies including Capital One, Circuit City, and FedEx Kinkos.  With CCC’s acquisition of DriveFactor, Mac has been focused on the design and implementation of the CCC DRIVE open telematics platform. CCC DRIVE puts telematics data into action for insurers and OEMs, collecting driving data from any source and connecting users with a best-in-class ecosystem of third-party providers of telematics-related technologies for underwriting, UBI and claims applications. Working with their insurance carrier and OEM partners, Mac is helping define the largest telematics program in the US.

Bob Rosenfield

Bob Rosenfield

Chairman and CEO, Bowrail Group

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Robert J. Rosenfield is Chairman and CEO of Bowrail Group, a Boston-based management group that owns and operates several businesses in the service and technology sectors. Rosenfield is a veteran thought leader and entrepreneur with a 30-year track record of building businesses and producing above-market returns by continuously improving the value proposition and customer satisfaction levels of his companies. He is a graduate of Trinity College and Harvard Business School. Directly, and through its JN Phillips Foundation, Bowrail supports many civic and social service initiatives that build stronger and more supportive communities.

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Michael Byrne

Michael Byrne

Partner, Drinker Biddle & Reath LLP

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Mike Byrne has a deep, business-focused understanding of the 50-state system of insurance regulation. He is currently engaged in various InsurTech, IoT and NextGen matters with both traditional and new players. Mike focuses exclusively on regulatory/transactional work in the insurance industry. He advises U.S. and international re/insurers, capital providers/investors, captives, and brokers, MGAs and other producers and administrators on a broad range of matters. These include forming, licensing and structuring compliant business operations, drafting and negotiating agreements, obtaining regulatory approvals for M&A, change of control and affiliate transactions, and providing strategic advice on complex and cutting-edge issues.

Ashish Nangla

Ashish Nangla

Senior Director, Software & Head of Insurance, Synechron

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Gavin Teo

Gavin Teo

Partner, B Capital Group

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Gavin Teo is a Partner at B Capital Group, a global venture capital fund with offices in San Francisco, Los Angeles, and Singapore. Gavin invests in connected health, IoT and transportation technology and leads the fund's San Francisco office. In addition to providing investment capital, B Capital Group connects emerging technology startups with global market leading corporations, through its partnership with The Boston Consulting Group and BCG Digital Ventures.

Prior to B Capital Group, Gavin was an investor at Comcast Ventures, a product manager at Zynga and a management consultant at Bain & Company. Gavin earned his MBA from The Wharton School of the University of Pennsylvania, where he graduated as a Palmer Scholar, and holds a B.A. in Economics from Claremont McKenna College.

Industry Gurus

Gwenn Bezard

Gwenn Bezard

Partner, Aite Group

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Gwenn Bézard is a co-founder of and research director at Aite Group, where he leads the Insurance practice (encompassing P&C Insurance, Life Insurance, and Healthcare Insurance). He also oversees the firm’s Banking & Payments practice and the Research Design & Data team.​ He is based in the San Francisco Bay Area and is researching how technology is creating new market opportunities for insurers.

Mr. Bézard has over 15 years of experience assisting financial institutions, payments companies, and technology vendors with advisory services and strategy consulting. Prior to founding Aite Group, he was a senior analyst within Celent's banking group, where he helped build an industry-leading payments practice. Before that, Mr. Bézard was with BNP Paribas, where he headed the research team of L'Atelier, the bank's technology and Internet intelligence division. He also served as an analyst at Plénitudes, a management consulting firm that specializes in change management.

Mr. Bézard holds a Maîtrise degree in contemporary history from the University Rennes II, France, and is fluent in English and French.

Mark Breading

Mark Breading

Partner, Strategy Meets Action

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Mark Breading, a Partner at SMA, is a recognized expert in advanced technologies and their implications for the insurance industry. His specialty areas include the customer experience and analytics. He has exceptional knowledge and experience in many dimensions of the customer/producer experience, including omni-channel, customer communications, mobile technologies, CRM, digital content management, and contact centers. He has broad experience and insights in business intelligence, advanced analytics, and big data.

Mark has over 30 years of insurance and information technology experience in a variety of leadership roles. Mark is well known for his perspectives on innovative uses of technology in insurance and the future of the insurance industry. Mark leads the research program at SMA, and has exceptional knowledge and experience in all aspects of advanced technologies and solutions that provide value across the insurance enterprise – including analytics, customer communications, enterprise content management, telematics, and mobile technologies.

He has held both technical and business roles in sales, consulting, marketing, and business strategy, including roles as IBM's Global Insurance Strategist, Global Insurance Marketing Leader, and Director of Global Executive Conferences for insurance and banking. In these roles, he has advised C-level executives around the world.

Mark is a graduate of Bucknell University with a BSBA in Accounting and a graduate of IBM's Systems Research Institute with a major in Software Systems. He also holds an MBA in International Business from Liberty University.

Stephen Applebaum

Stephen Applebaum

Principal, Insurance Solutions Group

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Matteo Carbone

Matteo Carbone

Principal, Bain & Company

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Matteo is Principal in Bain & Company's Financial Services and Digital Practices, Founder and Responsible of the Connected Insurance Observatory, International Thought Leader in InsurTech, Top 50 InsurTech Influencer.

He is strategic consultant on the Insurance sector, with a specialization on innovation.

Since 2006 he advised many International Insurance Groups and has wide experience which include set up of industrial and commercial plans, growth strategy definition and support in the start-up of new initiatives, digital strategy development, insurance products development, channel strategy and commercial model definition and advice M&A deals.

Prior to Bain, Matteo was at Valdani Vicari & Associati. He graduated in Business Administration at Bocconi University.

Ali Safavi,

Ali Safavi,

Director of Insurance, Plug & Play Tech Center

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Ali Safavi is the founder and Director of Plug and Play Insurance, an insurtech focused startup innovation platform in partnership with Munich Re, USAA, State Farm, SOMPO Digital Lab, Farmers, Nationwide, Deloitte, Travelers, Aviva, AIG, and many more global Insurance institutions. Ali is also a Senior Associate at Plug and Play Ventures, the venture arm of Plug and Play Tech Center where he invests in startups in different spaces including insurance, travel and hospitality, and IoT. Ali has published numerous articles on data analytics, machine learning, and insurance, as well as holds an M.Sc. in Computer Engineering.

margaret milkint

Margaret Resce Milkint

Managing Partner, The Jacobson Group

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Margaret Resce Milkint is Managing Partner of The Jacobson Group and leads the firm’s U.S. Executive Search practice. She handles executive management and actuarial searches on a global basis in the areas of life, property and casualty, healthcare, reinsurance, and consulting (benefits, life and health, property and casualty) for the organization's retained search practice. She also plays a significant role in the continued development of the entire organization as a member of Jacobson’s Executive Management Team. Margaret is a key player in establishing cross-border relationships and broadening the firm’s global reach.

Margaret joined the firm more than 25 years ago and has successfully completed search engagements, including Board of Director members, CEOs, CMOs, CFOs, COOs, CIOs, CROs, Chief Underwriters and Chief Actuaries. Her domestic and international search expertise encompasses disciplines such as actuarial, analytics, underwriting, risk, finance and investment, legal, IT, start-ups, sales and marketing, and claims. Prior to her tenure with the firm, she was employed by Allstate Insurance Company of Northbrook, Illinois.

Margaret received her bachelor's degree with concentrations in English, French and marketing from the University of Illinois at Urbana-Champaign. She currently serves as a Career Development Speaker for the College of Liberal Arts and Sciences at the University of Illinois. She is the former Chair of the Board of Directors for Easter Seals, DuPage and the Fox Valley Region, and a current Board Member of the Illinois Technology Foundation, focusing on the importance of communication, social media and networking skills. Margaret is also a volunteer instructor for Jobs for Youth, a non-profit organization addressing youth employment. Additionally, Margaret is a member of the Chicago Finance Exchange.

As the co-founder of the Women’s Insurance Networking Group (WING), Margaret is a champion of diversity and inclusion in leadership in the insurance industry. WING was launched as a platform for networking among the insurance industry’s female leaders and enlightened males, those who understand the importance of diversity and inclusion in leadership in the insurance industry. Margaret is also the U.S. Committee Chair for The Insurance Supper Club, a network of senior women in the insurance industry that provides a forum to meet, network and debate business issues while seeking to inspire the next generations of leaders in the industry and the community as a whole.

Margaret's expertise on career and recruiting issues is widely-recognized throughout the industry. She was most recently called upon to share her perspectives with Best’s Review, Insurance & Technology, The Actuarial Review, LifeHealthPro, TechDecisions and Diversity/Careers. She further communicates her insights with the industry through bylined articles; these were most recently featured in Stepping Stone, Riskpertise and Broker World. Margaret is also called on to speak at many regional and national conferences, including National Association of Mutual Insurance Companies (NAMIC), Property Casualty Insurers Association of America (PCI), Society of Actuaries (SOA) and the Casualty Actuarial Society (CAS).

Tom Benton

Tom Benton

VP, Research and Consulting, Novarica

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Tom Benton is a Vice President of Research and Consulting at Novarica focused on IT strategy, customer experience and emerging technology. Prior to Novarica, he served as VP, Technology and Systems at Navy Mutual, where he led a multi-year strategy to transform core systems. Tom has broad experience as a senior IT executive, serving as CIO/CTO in the non-profit sector. Tom holds a BS degree from Cornell University and a MS degree from MIT.

Sorry you missed the event!

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David Oro

David Oro

Editor, IoT Central

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David Oro is the Editor of IoT Central (www.iotcentral.io), an online resource connecting a community of individuals, organizations and businesses who are focused on products, services, and opportunities on the industrial side of the Internet of Things. Covering platforms, infrastructure, software, security and data, his aim is to profile and chronicle the technologies and business use cases that sit at the intersection of enterprise applications and the IoT. He was most recently the head of communications at Pivotal, a billion dollar spin-out of EMC and VMware (now Dell Technologies) with ~1700 employees where he oversaw global communications and led the announcements surrounding the launch of the company and GE’s $105 million investment in Pivotal. Pivotal’s software powers GE Predix, the cloud platform for the Industrial Internet.

Ujjval Patel

Ujjval Patel

VP, Research & Strategy, ACORD

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Ujjval Patel is the Vice President of Strategy for ACORD. He is responsible for strategy formulation, standards development, member services, and education for ACORD, a nonprofit firm. Prior to joining the organization, Ujjval lead the Business Analysis unit for the operations function at Marsh. In this role, he partnered with the business units to capture value for the firm through detailed analysis of business operations. Before Marsh, Ujjval was in the Strategic Resource Consulting unit at State Farm where he worked on variety of projects across the entire insurance value chain focused on improving efficiency and effectiveness. Ujjval has a Bachelor of Science from the University of Illinois at Urbana Champaign with a minor in the Hoeft Technology & Management Program. He also has a Master of Business Administration from Yale School of Management.

Cindy Maike

Cindy Maike

General Manager – Insurance, Hortonworks

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As General Manager for Insurance, Cindy Maike is responsible for the business and technology vision, go-to-market strategy, and executive engagement worldwide for Hortonworks. She has over 25 years of finance, consulting and advisory services experience in the insurance industry working with clients globally on their business strategy leveraging analytics and technology to further drive business results.

Cindy has deep industry knowledge in both claims and underwriting with a focus on the usage of analytics and data to enhance business outcomes. She previously held positions with the IBM Watson Solution Group, insurance carriers, Director of Strategy at ACORD, and was the co-founder of Strategy Meets Action a research & advisory services firm focused on the insurance industry. Cindy has also held accounting and finance positions and is a CPA.

She is passionate about solving business problems and eternally believes in process improvement and strongly believes that today’s next generation business intelligence in the form of advanced analytics will revolutionize the insurance industry. Cindy frequently speaks at industry events on the value of business analytics and the evolution of insurance in a connected world.

Sean Carey

Sean Carey

President, SCG Management Consultants

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Sean has over 30 years’ experience in the automotive industry. A mechanical engineer by trade he embarked on his sales and marketing career with the UK’s largest parts distribution company during which time he earn a degree in marketing from the Charted Institute of Marketing. In 1991 Sean joined Nissan at its London headquarters, where he created, launched and managed Nissan’s Certified Collision Repair Program.

In 1995 Sean moved to the USA where he established Carter & Carter International and managed its development and growth into a leading automotive consulting firm.

Since establishing SCG in 2009 Sean has consulted at the highest level with all sectors of the automotive claims industry and has a keen understanding of the needs of insurers, repairers, OEMs, rental companies, technology providers and a wide range of industry supply chain vendors. Sean is respected in the industry as a strategic visionary and a leader in growing businesses and markets from concept to implementation. In the past 36 months Sean has become a regular speaker at industry conferences on the subject of telematics and the potential impact this will have on the claims and collision market.

Sean lives in Chicago with his wife and four children

Sorry you missed the event!

Get in touch with Emma Sheard for details on next year’s show emma.sheard@insurancenexus.com