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The auto insurance industry is up for grabs and innovation is critical. Personalized products, behavior modification and rapid, service-driven claims are all possible – but to make this happen, we must operationalize all available data, leverage innovative tech and forge new partnerships now.

Which is why 250+ auto leaders are joining Auto Insurance USA (April 16-17, Chicago) - from Personal and Commercial Lines leadership, Auto Product, Claims and Tech Innovation teams. Don’t miss this opportunity to cement your future, going beyond the insurance policy to ensure your customers safety and lifelong loyalty.   

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Recently Confirmed 2020 Delegates Include…

  • Logo of: Liberty Mutual
  • Logo of: Nationwide
  • Logo of: KPMG
  • Logo of: StateFarm
  • Logo of: American Family Ventures
  • Logo of: EY
  • Logo of: Westfield
  • Logo of: Vitality
  • Logo of: Credit Suisse
  • Logo of: Travelers
  • Logo of: American Family Insurance
  • Logo of: AF Group
  • Logo of: QBE
  • Logo of:
  • Logo of: Bristol West
  • Logo of: Allstate
  • Logo of: Mapfre
  • Logo of: Acuity Insurance
  • Logo of: Mitchell
  • Logo of: Farmers Insurance
  • Logo of: Goodville Mutual Casualty Company
  • Logo of: MetLife

100% Unique. 100% Unmissable- 5 Reasons Why


Undeniably the USA’s biggest and best carriers. The OEMs impacting the space right now. The supply chain leaders that serve this market. Nowhere else in North America challenges the market leaders in each field to define the future of auto insurance. You can be part of the auto revolution.


Partnerships. Partnerships. Partnerships. This event is designed to put the right mix of experts under one roof as to encourage collaboration. Personal and commercial lines leaders, insurance heads and connected vehicle experts from the OEMs, supply chain and connected technology providers make this happen. We see handshakes turn into millions of dollars.


This event focuses on operationalizing strategy not just dreaming of what my be… We want you to operationalize multiple telematics schemes, layer new technologies into your operations like AI, ML and blockchain; change the way you use data and engage with your customers, partner with OEMs and streamline your claims process. Don’t miss out!  


Behind every event statistic is a senior, leader in their field. 250+ auto insurance executives, 175+ from the big carriers (of which fleet and personal are represented), 40+ carrier speakers, 25+ real-life case studies of auto innovation.


You will experience engagement with your community like never before: The presentations, panel debates, roundtables, workshops and networking is inclusive and designed to give you a voice amongst your peers. We use a pre-event networking app so that you can set up 1:1 meetings and host a drinks reception so that you can meet everyone you set out to.

Hear from North America’s Most Successful Auto Carriers

Hear from Personal Lines and Commercial Lines leaders, Auto Claims Directors, Product Development innovators and Technology pioneers- Telematics, Connected Car and Claims Tech.

Sanjeev Mirle
Sanjeev Mirle

Liberty Mutual Insurance

Managing Director, Automotive & Mobility Strategic Partnerships

Brad Erdman
Brad Erdman


Casualty Claims Technology Director

Frank Carni
Frank Carni

Farmers Insurance

Senior Vice President, Head of Auto Claims

Wayne Sharrah
Wayne Sharrah


Chief Claims Officer, US

Sandee Lindorfer
Sandee Lindorfer


Director, Auto Claims

Chad Sands
Chad Sands

State Farm

IT & Architecture Lead

Pete Frey
Pete Frey


Commercial Telematics & Connected Business Director

Kyle Beatty
Kyle Beatty

American Family Ventures


Daniel Moore
Daniel Moore


Senior Vice President, Head of Operations

Clint Marlow
Clint Marlow


Director of Claims

Mike Bowen
Mike Bowen

Westfield Insurance

Commercial Auto Claims Leader

Zaheer Alli
Zaheer Alli

Vitality Group

Head of New Business Development

Latest Updates

  • A big welcome to our recently confirmed sponsors Azuga (a leading global connected vehicle platform for insurance and commercial fleets), Carpe Data (harnessing the power of emerging and alternative data for insurance carriers around the globe), VPay (total payment solutions for fast, complete claims payments) and SCA Claims that offer a complete appraisal processes, managed under one roof. For more information on how to become a sponsor click here
  • Reuters Events has teamed up with an esteemed advisory board to deliver the most cutting-edge programme in April. Experts from across the ecosystem are consulted- representatives from Liberty Mutual, Nationwide, LKQ Corporation, Caliber and many more. Stay tuned for the results of our ongoing conversation and check out the latest agenda here!
  • Are you leading an exciting project inside a US carrier? Do you have a case study to share? I want to give you a voice amongst your peers. Contact me directly to discuss, and be part of this exciting event in May! Graham Proud, Project Director:
  • Do not delay in registering your team. Spaces are being snapped up. Claim 10% off your passes if you reserve 3 spaces! For even bigger discounts on 4 or more representatives on-site, contact me directly.
  • New speakers this week include Anurag Bairathi, Senior Vice President, Auto Field Operations, GRM U.S Claims, Liberty Mutual Insurance, Greg Jacobs, 2nd Vice President, Business Insurance Innovative Products & Services, Travelers, Nicholas Grant, Vice President, Senior Director II, Product Technology Solutions, Liberty Mutual Insurance and Hector Zavala, Agency Owner, Farmers Insurance.

Your Unique Opportunity to Claim 10 Takeaways at This Event

  1. Become a product-driven, customer-centric organization: Meet customer demands with personalized products that match customer lifestyle and preferences – from driver behavior apps and in-car devices (short and long term) to a fully connected car set-up
  2. Operationalize your telematics plans before technology moves on: Go beyond product planning, overcome internal challenges of integration, and successfully partner with OEMs and third parties to realize the future.
  3. Shared mobility presents a HUGE opportunity for carriers if you act now. The market is growing fast and insurance is flagging behind. Discover how to revolutionize your company’s approach and can claim ownership of brand new revenue streams.
  4. Face the OEMs head-on; collaborate and compete or face irrelevance. Understand OEM white label products and react competitively, partner with Auto makers and utilize vast data to serve personalize products and preserve your control at FNOL so that you decide the customer claims experience.
  5. Take your commercial insurance strategy to the next level: Integrate smarter, more insightful vehicle technologies and leverage ADAS, Autonomous, sensors, canning and calibration.
  6. Maximize the effectiveness of your broker relationships: As OEM-carrier partnerships evolve, what role now for traditional, transactional carrier-broker engagement. Position yourself to maximize both broker and third party relationships simultaneously.
  7. Technologies on top of telematics bring fresh possibilities: Realize the power that blockchain, machine learning and AI can bring when combined with telematics to personalize experiences and reduce claims cycle time, impacting on operational efficiency.  
  8. Digitize the entire claim lifecycle: Shorten cycle times, promote self-service, and realize the impact of 5G to satisfy unprecedented customer expectations at scale and in budget.
  9. Integrate data and unlock insights across the value chain: Get on top of the proliferation of data types, sensors, operational devices, and data collection applications to fully amplify the impact of available data
  10. Embed customer self-service, auto-photo inspection and AI/Computer Vision solutions as part of your claims transformation plans and dazzle your customer when it counts.

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Auto Carrier Departments Represented: 175+ Carrier Executives On-Site

There has never been a greater call for collaboration in our industry. Internally, heads of personal and commercial lines are co-ordinating innovation across technology, product and claims so that Auto customers have ultimate choice in how they engage with their insurer, and how their data can impact on policy, experience and value-add services.

Meet your equivalent job roles and map out your next steps on site. Aside from the biggest carriers, meet the leading OEMs making impact right now and North America’s leading technology experts. Come together to address core challenges and transform the industry.


  • Personal Lines Leaders
  • Commercial Lines Leaders
  • C-Suite
  • Directors of Innovation


  • Auto Product Development
  • Underwriting
  • Pricing
  • Product Governance


  • Auto Claims CX
  • Claims Efficiency/ Operations
  • Chief Claims/ Auto Directors
  • Claims Tech


  • Digital
  • Auto Operations
  • Telematics
  • Connected Car

Insurance Nexus Attendees Include:

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Logo of: frank_winston_crum
Logo of: arch_mi
Logo of: zurich
Logo of: great_west_casualty_company
Logo of: axis
Logo of: ncci
Logo of: american_national_insurance_company
Logo of: amfam
Logo of: ssq
Logo of: farm_bureau
Logo of: pma_companies
Logo of: liberty_mutual
Logo of: lincoln_financial_group
Logo of: aig
Logo of: prudential
Logo of: markel
Logo of: swiss_re
Logo of: argo_group
Logo of: desjardins
Logo of: allstate
Logo of: nationwide
Logo of: partner_re
Logo of: safety_net
Logo of: deloitte
Logo of: erie_insurance
Logo of: usaa
Logo of: tokio_marine
Logo of: blue_cross_blue_shield
Logo of: amerisure_insurance
Logo of: navigators
Logo of: fortegra_financial
Logo of: manulife
Logo of: guardian
Logo of: pch_mutual_insurance_company
Logo of: combined_insurance
Logo of: qbe
Logo of: hippo_insurance
Logo of: thrivent

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Insurance Nexus Auto Advisory Board

This inaugural board was developed in 2019 as a way to ensure Insurance Nexus continue to bring you the most valuable, relevant insight through our events and content. We are excited to have the backing and involvement from the Auto industry’s most experienced and influential experts. These leaders are passionate about our mission for the event and are helping me to drive our vision forward.

  • Stephen Applebaum, Managing PartnerInsurance Solutions Group(Chairman)
  • Graham Proud, Head of Connected Auto ResearchInsurance Nexus
  • Pete Frey, Commercial Telematics DirectorNationwide
  • Sanjeev Mirle, Managing Director, Automotive & Mobility Strategic PartnershipsLiberty Mutual Insurance
  • Terry Fortner, Vice President Insurance Sales and MarketingLKQ Corporation
  • Dave Smith, Senior Vice President, Supply Chain/Strategy/ProcurementCaliber Collision
  • James Spears, FounderSpears Consulting Group, LLC
  • Mary Mahoney, Vice President of Global Insurance Replacement DivisionEnterprise Holdings Inc.
  • Scott Trost, Vice President, Account ManagementCCC Information Services

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Welcome to the global stage for Auto Tech Advancement

Reuters Events has created a ‘can-do’ hub for carriers and leading tech players to converge. This is Auto specific, so there’s no time wasted in getting to product customization and claimstech. Simply, we match the leading carrier decision-makers with the tech players ready to do business.

There is no chance of getting lost in a sea of irrelevant contacts. If you are selling into this market, you will meet the heads of personal and commercial lines, and those charged with innovating Auto claims and product at speed, so come prepared to further discussion into action plans.

Don’t miss out- enquire now, and discover how you can be positioned as a thought leader in this industry.

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Featuring an Agenda Full of Detailed, Practical Strategies for Immediate Implementation:

The journey through capturing and operationalizing data, integrating technologies, forging new partnerships and meeting escalating customer expectations is challenging. Over two days, uncover your strategy for integrating new technologies like those highlighted below:

AI and Analytics Automation
Internet of Things
OEM Collaboration
Real-Time Data
Product Development
Claims Innovation
Driver behaviour apps
Connected Car
Autonomous Vehicles
Roadside Assistance
Video/Image Assessment
Ride Sharing
Fleet Management
Payment Automation
Collision Repair
Computer Vision
Location Data
Supply Chain
Service Management
Electric Vehicles
Usage Based Insurance
Shared Mobility

Auto is changing gears rapidly, so buckle up

What a time to work in Auto insurance! The stakes have never been higher, have they? To secure market reputation and deliver personalized product and seamless claims, carriers are tearing up the rule book and it’s exciting to see first-hand.

Why? Undoubtedly OEMs have changed the game. By providing high volume, quality data, and therefore insight on customers and their driving behaviours, customers’ expectations on what ‘insurance’ should look like have changed forever. Not to be outdone, carriers and the power of technologies like mobile, automation, AI, telematics are opening up even more opportunity to give the customers what they expect, and at an efficiency level that is seemingly unprecedented. 

Ultimately, data mastery will determine market share and foster strong business models to boost operational efficiency and satisfy customer demand for service excellence. New opportunities are emerging to personalize customer choice, modify behavior and deliver a faster, more accurate claim service. But the journey through capturing and operationalizing data, integrating technologies, forging new partnerships and meeting escalating customer expectations will be challenging.

Which is why Auto Insurance USA is bringing together 250+ senior executives, business leaders from across four key functions- personal and commercial lines strategists, product, claims and innovation; to enable all participants to shift gears from insurance to protection and become digital, customer-centric businesses.

With focussed tracks for product and claims teams, over 20 carrier case studies and networking opportunities including a drinks reception, lunches and 1:1 meetings via our event app, Auto executives explore how innovation and technology are converging so that more efficient and customer-centric processes are actually reached.

Auto Insurance USA is North America’s most dedicated, senior event for the entire Auto line, and the breeding ground that allows innovation plans to become reality. Bring your teams and make your 2020 and beyond extraordinary.

Until Chicago-

Graham Proud

Graham Proud

Graham Proud

Head of Connected Auto Research
Insurance Nexus by Reuters Events

Phone: +44 (0) 207 375 7221


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What's New in 2020

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Trusted by North America’s Carriers

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