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The auto insurance industry is up for grabs and innovation is critical. Personalized products, behavior modification and rapid, service-driven claims are all possible – but to make this happen, we must operationalize all available data, leverage innovative tech and forge new partnerships now.

Which is why 250+ auto leaders are joining Auto Insurance USA (April 16-17, Chicago) - from Personal and Commercial Lines leadership, Auto Product, Claims and Tech Innovation teams. Don’t miss this opportunity to cement your future, going beyond the insurance policy to ensure your customers safety and lifelong loyalty.   

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Recently Confirmed 2020 Delegates Include…

  • Logo of: Liberty Mutual
  • Logo of: Nationwide
  • Logo of: KPMG
  • Logo of: StateFarm
  • Logo of: American Family Ventures
  • Logo of: EY
  • Logo of: Westfield
  • Logo of: Vitality
  • Logo of: Credit Suisse
  • Logo of: Travelers
  • Logo of: American Family Insurance
  • Logo of: AF Group
  • Logo of: QBE
  • Logo of:
  • Logo of: Bristol West
  • Logo of: Allstate
  • Logo of: Mapfre
  • Logo of: Acuity Insurance
  • Logo of: Mitchell
  • Logo of: Farmers Insurance
  • Logo of: Goodville Mutual Casualty Company
  • Logo of: MetLife

Hear from North America’s Most Successful Auto Carriers

Hear from Personal Lines and Commercial Lines leaders, Auto Claims Directors, Product Development innovators and Technology pioneers- Telematics, Connected Car and Claims Tech.

Sanjeev Mirle
Sanjeev Mirle

Liberty Mutual Insurance

Managing Director, Automotive & Mobility Strategic Partnerships

Brad Erdman
Brad Erdman


Casualty Claims Technology Director

Frank Carni
Frank Carni

Farmers Insurance

Senior Vice President, Head of Auto Claims

Wayne Sharrah
Wayne Sharrah


Chief Claims Officer, US

Sandee Lindorfer
Sandee Lindorfer


Director, Auto Claims

Chad Sands
Chad Sands

State Farm

IT & Architecture Lead

Pete Frey
Pete Frey


Commercial Telematics & Connected Business Director

Kyle Beatty
Kyle Beatty

American Family Ventures


Daniel Moore
Daniel Moore


Senior Vice President, Head of Operations

Clint Marlow
Clint Marlow


Director of Claims

Mike Bowen
Mike Bowen

Westfield Insurance

Commercial Auto Claims Leader

Zaheer Alli
Zaheer Alli

Vitality Group

Head of New Business Development

Latest Updates

  • A big welcome to our recently confirmed sponsors Azuga (a leading global connected vehicle platform for insurance and commercial fleets), Carpe Data (harnessing the power of emerging and alternative data for insurance carriers around the globe), VPay (total payment solutions for fast, complete claims payments) and SCA Claims that offer a complete appraisal processes, managed under one roof. For more information on how to become a sponsor click here
  • Reuters Events has teamed up with an esteemed advisory board to deliver the most cutting-edge programme in April. Experts from across the ecosystem are consulted- representatives from Liberty Mutual, Nationwide, LKQ Corporation, Caliber and many more. Stay tuned for the results of our ongoing conversation and check out the latest agenda here!
  • Are you leading an exciting project inside a US carrier? Do you have a case study to share? I want to give you a voice amongst your peers. Contact me directly to discuss, and be part of this exciting event in May! Graham Proud, Project Director:
  • Do not delay in registering your team. Spaces are being snapped up. Claim 10% off your passes if you reserve 3 spaces! For even bigger discounts on 4 or more representatives on-site, contact me directly.

Act Upon the Most Urgent Challenges and Opportunities in Auto Insurance

  • Shape Our Future Role in Brave, New Auto Ecosystems: Insurance is no longer a single policy, transactional sale. Explore the potential to establish and leverage an ecosystem that builds stronger, long-term relationships with customers based on safety and loyalty
  • Become a Product-Driven, Customer-Centric Organization: Meet customer demands with personalized products that match customer lifestyle and preferences – from driver behavior apps and in-car devices (short and long term) to a fully connected car set-up
  • Drive Agile, Innovative Claims: From FNOL to payment, explore how to embed new technologies to both optimize resources and transform the customer experience
  • Integrate Data and Unlock Insights Across the Value Chain: Get on top of the proliferation of data types, sensors, operational devices, and data collection applications to fully amplify the impact of available data
  • Build OEM-Carrier Partnerships & Secure Your Future as a Trusted Provider: Devise working partnerships, data sharing schemes, and new business models and prepare for collaboration in 2020 and beyond

The Future of Auto: Connected, Data-Rich & Collaborative

Key topics that run through the two-day agenda include:

  • ‘The Battle for FNOL:’ Threats and opportunities with OEMs, implications to services triage, cost of repairs and overall customer relationship
  • Devise your telematics strategy; from dongles to smartphones to embedded- balance cost and customer satisfaction
  • Receive honest assessments of Telematics Data Exchanges; do the business models make sense for you?
  • Embed customer self-service, auto-photo inspection and AI/Computer Vision solutions as part of your claims transformation plans
  • Achieve claims cycle time compression through the power of AI as part of total loss claim management
  • Smarter, Insightful Vehicle Technologies in Commercial: See how you can leverage ADAS, Autonomous, sensors, canning and calibration
  • Take Auto product development one step further: interval, parametric, on-demand and hyper-personalize

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Auto Carrier Departments Represented: 175+ Carrier Executives On-Site

There has never been a greater call for collaboration in our industry. Internally, heads of personal and commercial lines are co-ordinating innovation across technology, product and claims so that Auto customers have ultimate choice in how they engage with their insurer, and how their data can impact on policy, experience and value-add services.

Meet your equivalent job roles and map out your next steps on site. Aside from the biggest carriers, meet the leading OEMs making impact right now and North America’s leading technology experts. Come together to address core challenges and transform the industry.


  • Personal Lines Leaders
  • Commercial Lines Leaders
  • C-Suite
  • Directors of Innovation


  • Auto Product Development
  • Underwriting
  • Pricing
  • Product Governance


  • Auto Claims CX
  • Claims Efficiency/ Operations
  • Chief Claims/ Auto Directors
  • Claims Tech


  • Digital
  • Auto Operations
  • Telematics
  • Connected Car

Reuters + Insurance Nexus: Quality Content, Outstanding Opportunity

Reuters is the world’s largest multimedia news provider and is committed to the Trust Principles of independence, integrity and freedom from bias. With unmatched coverage in over 16 languages, and reaching billions of people worldwide every day, it provides trusted intelligence that powers humans and machines to make smart decisions.

Reuters Events, utilizing the outreach capacity of both institutions and leveraging world-class research and journalism will provide the best event experience yet.

In combination with Insurance Nexus, carriers globally can expect further enhanced value in content and events and can expect nothing short of senior audiences and outstanding thought leadership from the Auto ecosystem players.

Make sure your team joins North America’s finest carriers at Auto Insurance USA, alongside OEMs and leading technology providers in shaping the next-gen insurance, so that the world recognizes your organization as a key player in this transition.

Past Insurance Nexus Attendees Included:

Logo of: cna
Logo of: country_financial
Logo of: frank_winston_crum
Logo of: arch_mi
Logo of: zurich
Logo of: great_west_casualty_company
Logo of: axis
Logo of: ncci
Logo of: american_national_insurance_company
Logo of: amfam
Logo of: ssq
Logo of: farm_bureau
Logo of: pma_companies
Logo of: liberty_mutual
Logo of: lincoln_financial_group
Logo of: aig
Logo of: prudential
Logo of: markel
Logo of: swiss_re
Logo of: argo_group
Logo of: desjardins
Logo of: allstate
Logo of: nationwide
Logo of: partner_re
Logo of: safety_net
Logo of: deloitte
Logo of: erie_insurance
Logo of: usaa
Logo of: tokio_marine
Logo of: blue_cross_blue_shield
Logo of: amerisure_insurance
Logo of: navigators
Logo of: fortegra_financial
Logo of: manulife
Logo of: guardian
Logo of: pch_mutual_insurance_company
Logo of: combined_insurance
Logo of: qbe
Logo of: hippo_insurance
Logo of: thrivent

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Insurance Nexus Auto Advisory Board

This inaugural board was developed in 2019 as a way to ensure Insurance Nexus continue to bring you the most valuable, relevant insight through our events and content. We are excited to have the backing and involvement from the Auto industry’s most experienced and influential experts. These leaders are passionate about our mission for the event and are helping me to drive our vision forward.

  • Stephen Applebaum, Managing Partner, Insurance Solutions Group (Chairman)
  • Pete Frey, Commercial Telematics & Connected Business Director, Nationwide
  • Sanjeev Mirle, Managing Director, Automotive & Mobility Strategic Partnerships, Liberty Mutual Insurance
  • Christopher Frankland, Founder, Insurtech Heartland
  • James Spears, Founder, Spears Consulting Group, LLC

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5 Reasons Auto Insurance Executives Must Attend


250+ peers and colleagues to build your network: Network alongside more Auto peers than you’ve ever experienced before. Get up close and personal (or commercial) with senior Auto executives from product, claims, innovation and senior leadership roles.


Latest trends in technological innovation: Transform product, driver-behaviour, crash investigation and digitization of your entire operating model to keep abreast with the competition


40+ expert speakers sharing insights: You simply will not find a stronger collection of Auto insurance innovators, OEMs and proven technology innovators including 70% of the Top 20 Auto carriers by size and reputation on stage and sharing their perspectives


25+ hours of thought-provoking debate: Case studies, keynotes and discussions to equip you with the skills and insights to flourish in the next 12 months and beyond- probably the most important year in a decade


Socialize, network and get business done: Enjoy deep-dive workshops, networking drinks, focussed lunches and function-specific sessions to really get to the heart of your innovation plans

Welcome to the global stage for Auto Tech Advancement

Reuters Events has created a ‘can-do’ hub for carriers and leading tech players to converge. This is Auto specific, so there’s no time wasted in getting to product customization and claimstech. Simply, we match the leading carrier decision-makers with the tech players ready to do business.

There is no chance of getting lost in a sea of irrelevant contacts. If you are selling into this market, you will meet the heads of personal and commercial lines, and those charged with innovating Auto claims and product at speed, so come prepared to further discussion into action plans.

Don’t miss out- enquire now, and discover how you can be positioned as a thought leader in this industry.

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Featuring an Agenda Full of Detailed, Practical Strategies for Immediate Implementation:

The journey through capturing and operationalizing data, integrating technologies, forging new partnerships and meeting escalating customer expectations is challenging. Over two days, uncover your strategy for integrating new technologies like those highlighted below:

AI and Analytics Automation
Internet of Things
OEM Collaboration
Real-Time Data
Product Development
Claims Innovation
Driver behaviour apps
Connected Car
Autonomous Vehicles
Roadside Assistance
Video/Image Assessment
Ride Sharing
Fleet Management
Payment Automation
Collision Repair
Computer Vision
Location Data
Supply Chain
Service Management
Electric Vehicles
Usage Based Insurance
Shared Mobility

Auto is changing gears rapidly, so buckle up

What a time to work in Auto insurance! The stakes have never been higher, have they? To secure market reputation and deliver personalized product and seamless claims, carriers are tearing up the rule book and it’s exciting to see first-hand.

Why? Undoubtedly OEMs have changed the game. By providing high volume, quality data, and therefore insight on customers and their driving behaviours, customers’ expectations on what ‘insurance’ should look like have changed forever. Not to be outdone, carriers and the power of technologies like mobile, automation, AI, telematics are opening up even more opportunity to give the customers what they expect, and at an efficiency level that is seemingly unprecedented. 

Ultimately, data mastery will determine market share and foster strong business models to boost operational efficiency and satisfy customer demand for service excellence. New opportunities are emerging to personalize customer choice, modify behavior and deliver a faster, more accurate claim service. But the journey through capturing and operationalizing data, integrating technologies, forging new partnerships and meeting escalating customer expectations will be challenging.

Which is why Auto Insurance USA is bringing together 250+ senior executives, business leaders from across four key functions- personal and commercial lines strategists, product, claims and innovation; to enable all participants to shift gears from insurance to protection and become digital, customer-centric businesses.

With focussed tracks for product and claims teams, over 20 carrier case studies and networking opportunities including a drinks reception, lunches and 1:1 meetings via our event app, Auto executives explore how innovation and technology are converging so that more efficient and customer-centric processes are actually reached.

Auto Insurance USA is North America’s most dedicated, senior event for the entire Auto line, and the breeding ground that allows innovation plans to become reality. Bring your teams and make your 2020 and beyond extraordinary.

Until Chicago-

Graham Proud

Graham Proud

Graham Proud

Head of Connected Auto Research
Insurance Nexus by Reuters Events

Phone: +44 (0) 207 375 7221


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What's New in 2020

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Trusted by North America’s Carriers

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