With the customer sharply in focus and front of mind, insurance is transforming to meet modern customer expectations. With the industry going through its most significant and exciting change of its history, The Insurance Nexus Awards aim to recognize the unique and pioneering companies driving this revolution forward.
As carriers combine the passion of their people with the power of technology, there is pioneering and transformative work happening everywhere – and we don’t want to miss anything. So we are taking this opportunity to recognize, celebrate and share excellence across the insurance industry
The Insurance Nexus Awards 2019 will be taking place on September 12th at the Hilton Chicago – a black tie gala that will bring together the most innovative, passionate and dedicated insurance teams to enjoy the successes of our industry and celebrate the best and brightest among us.
This was a testament to the relentless focus on innovation and customer experience and the achievement was a tremendous source of pride for Allstaters across the enterpriseAllstate, previous Award winner
Excellence and innovation within the insurance industry must be celebrated and rewarded – but with so much pioneering work, we have assembled a judging panel to whittle down nominations and crown the winners. Insurance Nexus are proud to work with insurance gurus with such vast knowledge of innovation and excellence, who will help drive the change we want to see in our industry by recognizing those at the forefront of innovation together.
Senior Vice President of Research and Consulting
Head of P&C Insurance, Americas
Show you’re the best of the best in insurance
In the pursuit of delivering customer-first products with a seamless experience from purchase to claims, each carrier must first become a customer-centric organization. To recognize excellence and innovation at each stage of this process, we have focused categories for product development, customer service, operational transformation and claims – and aim to celebrate both the executives leading the change, and the teams on the front line every day executing on customer strategy.
Recognizes the team in a carrier tasked with effectively handling claims to get claims resolved as soon as possible. We are looking for the team who go above and beyond to make the claims process seamless for customer and carrier alike.
Recognizes the team on the front lines of customer service. We’re looking for customer heroes who go above and beyond whilst spending their day helping customers through traumatic times, explaining confusing insurance policies and compensating for frustrating or inefficient processes.
Recognizes the team who are turning innovative trends into impact – taking IoT, AI, start-ups, sensors, automation, product changes and everything in between, and driving value for customers and carriers.
Recognizes an executive who has transformed their claims function to meet the needs of the future. We’re looking for individuals who inspire their organization and motivate the team to deliver an ambitious vision whilst maintaining every day operations.
Recognizes an employee who consistently brings the voice of the customer into the organization’s decisions, operations and actions. More importantly, this person will ensure the needs of the customer are being met across the organization.
Recognizes an executive who pushes their organization to remain on the cutting edge of possibility, blending what customers need and what technology makes possible to reimagine products, service and operations.
Recognizes an organization who has significantly transformed how their business operates in the past 3 years and are seeing tangible benefits from this transformation. We are looking for the biggest impact, from technology implementation, process optimization, organizational restructuring etc.
Recognizes the organization who has launched the most innovative insurance product to the market since January 2018. We are looking for a product that is truly unique and both meets the customers need and represents a profitable opportunity for the carrier.
Recognizes the organization who provides the most seamless, consistent and customer-driven experience throughout their customer’s journey from research and purchase, to claim and renewal. We’ll be considering user experience across channels, transparency and engagement.
Recognizes the broker organization that goes above and beyond to meet the needs of the customer in the modern insurance industry. We’re looking for the broker organization who collaborates closely with carrier partners to ensure the industry looks after customers.
Recognizes the executive who has made significant contributions to their teams, wider organizations and the insurance industry at large over the course of their career, that has delivered impact far beyond their peers.
Recognizes the organization who is acting to drastically reduce risk across their portfolio in the long term, working to ensure their customer community is safer, healthier and able to take control of their risk.
Once all nominations have been collected, the judging process will commence. All nominations will be judged based on the category criteria, and the deadline is final. To complete your nomination before the deadline, download the nomination pack.
Insurance Nexus will announce the finalists for each category, which will begin the extensive process of sharing the most innovative, transformative work across insurance across our community and the wider industry
The night of nights will be held at the historic Hilton Chicago - a black tie gala complete with champagne, entertainment and a 3 course dinner. Award winners will be announced as the industry celebrates the successes and quest for excellence together – truly a night not to miss.
The Awards offer the prestige of being recognized by the global insurance community, as well as a platform to network and find out about the very latest tech, mindset and innovation adopted by likeminded companies.
The Awards recognize genuine, truly innovative and meaningful approaches to excellence in the insurance arena.
Give your company a chance of winning
"It was an incredible honor to be recognized in last year’s Insurance Innovation Awards. As I mentioned when receiving the award, the Allstate Claims team deserves the credit. This was a testament to their relentless focus on innovation and customer experience and the achievement was a tremendous source of pride for Allstaters across the enterprise. Awards that celebrate innovation are so important to our industry. I encourage everyone to take part and share their success stories."
"We were incredibly honored to have won ‘Insurance Carrier of the Year’ in the Insurance Nexus Canadian Awards. To be recognized by our peers in this way is especially gratifying and a wonderful way for the industry to show its continued support for disruptive innovation. AI-adoption can seem like a long road but awards like these are essential to celebrate and inspire the innovators and pioneers taking insurance into the future!"
"I was delighted to be asked to take part in judging the Insurance Nexus Canadian Awards and was truly overwhelmed by the volume and calibre of nominations we received. The industry is doing fantastic work at the moment, it’s wonderful to be a part of this celebration of innovation and ingenuity in Canadian insurance. A big ‘well done’ to all of our finalists!"