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The Future of Insurance Canada September 17 - 18, 2020 |Online

Unleash the Full Potential of Insurance

Today, Canadian insurance carriers must meet and exceed customer expectations – meaning a culture of innovation, cutting edge technology and understanding customers with data insights.

Such significant transformation can be daunting. But the time to act is now.

Which is why Connected Insurance Canada is bringing together decision-makers from across the insurance value chain – to get the tools needed to transform their organization.

Connected Insurance Canada brings thought leaders from across the insurance spectrum under one roof Arch MI

3 Conferences in 1: Uniting Decision-Makers from Across the Insurance Ecosystem

To enable transformative change, Connected Insurance Canada will dive into detail on the three key elements of knowing customers, delivering products that meet their needs and providing the experience to keep your customers long-term.

Jump in and out of the three conferences, or stick to the area most relevant to you:

AI and Analytics
Know Your Customer

  • Develop Strategy: Develop an effortless strategy for successful AI implementation, to ensure a robust business intelligence infrastructure, data integrity and a 360 view of the customer
  • Integrate and Prioritize Innovative Tech: Align strategy with business objectives to gain buy-in and maximize impact
  • Discover Exactly Where and How AI is Impacting Insurance: Uncover the major impacts of AI, from automating underwriting and improving the customer experience to delivering seamless claims
  • Improve Product Design, Distribution & CX: Enhance the customer experience using chatbots, and use AI to put contextual, personalized products in front of your customers

Product Innovation
Meet Customer Needs

  • Understand What Customers Want: Expend the offering beyond traditional insurance models, embed a customer-centric mindset to win and retain your customers
  • Provide personalized, Relevant and Valuable Products: Leverage real-time data and analytics and create interactive, tailored, on-demand products that suit modern lifestyles and risk profiles more accurately
  • Enhance The Role Of Insurance In Customers’ Lives: Move towards proactive risk reduction in a connected, hyper-personalized and seamless environment
  • Set The Stage For New Product Development: Get the required detail on how insurers have integrated service-boosting third parties to reach customer satisfaction at scale

Connected Claims
Transform Customer Experience

  • Optimize Claims Procedures by Gaining Speed and Efficiency: Utilize data, AI and rapid claims processing to achieve a seamless claims process
  • Fast-Track Claims and Reduce Costs: Get practical examples of deploying machine learning to automate the claims process; use images, sensor data and historical data to assess severity and predict repair costs
  • Understand Exactly What the Modern Customer Demands: Meet and exceed customer expectations with outstanding service across operations, from marketing and sales to claims
  • Achieve Seamless Experience: Identify quick wins to drastically reduce cycle times and reach customer satisfaction at scale

Pre-order the detailed event brochure

Complete speaker line-up • Program for all tracks & sessions • Audience breakdown

2019 Speakers & Thought-Leaders That Took The Stage

Connected Insurance Canada will highlight case studies from across the insurance value chain. Join each conference including Data & Analytics, Product Innovation and Connected Claims executives as they roadmap your transformation.

Each conference within Connected Insurance Canada (analytics, product and claims) will showcase insurance carrier case-studies that allow you to roadmap your transformation and walk away with strategies for immediate implementation within your organization.

Hans Reidl
Hans Reidl

Economical Insurance

SVP Claims

Fernando Moreira
Fernando Moreira


SVP, Global Insurance

Erin Fischer
Erin Fischer

Wawanesa Insurance

VP, Claims Excellence

Marcelo Regen
Marcelo Regen


VP Brand Innovation & Chief Customer Officer

Eugene Wen
Eugene Wen


VP, Group Advanced Analytics

Scott Marnoch
Scott Marnoch

Canada Life

VP Innovation

Catherine Bishop
Catherine Bishop

RBC Insurance

VP Sales Optimization

Anna Foat
Anna Foat

Sun Life

Director Digital Transformation Office

Boris Collignon
Boris Collignon

Desjardins General Insurance Group

VP Strategy, Innovation and Strategic Partnerships

Dominic Fortin
Dominic Fortin

The Co-Operators

AVP BI Solutions

Welcome To Canada’s Largest Insurance Event

Connected Insurance Canada is where insurance executives meet to learn, network and strategize.

With case studies that deliver impact across the whole value chain, you’ll meet peers from data and analytics, product innovation, claims strategy, technology, innovation, strategy and more.

You won’t find better insurance networking in the Canada – this is the place to connect with the innovators and decision makers of the industry.

Join Insurance Decision Makers

Meet the industrys decision makers: C-level 15%. EVP, SVP, VP 34%. Director 22%. Head 16%. Manager 7%. Other 6%

Do business with this cross-section of insurance: Technology and Analytics 22%. Strategy and Innovation 24%. Product Development 22%. Claims 21%. Sales & Marketing 11%

Pre-order the detailed event brochure

Complete speaker line-up • Program for all tracks & sessions • Audience breakdown

What's New in 2020?

Pre-order the detailed event brochure

Complete speaker line-up • Program for all tracks & sessions • Audience breakdown

Don’t Miss Your Chance to Join Executives From:

Logo of: Pacific Blue Cross
Logo of: RBC Insurance
Logo of: Scotiabank
Logo of: Saskatchewan Mutual Insurance Company
Logo of: Sun Life Financial
Logo of: The Commonwell Mutual Insurance Group
Logo of: Allstate
Logo of: AWS
Logo of: Aviva
Logo of: Canada Life
Logo of: Saskatchewan Blue Cross
Logo of: Crawford
Logo of: Desjardins
Logo of: Economical Insurance
Logo of: Gore Mutual
Logo of: HAGERTY
Logo of: Manulife
Logo of: Munich RE
Logo of: Wawanesa Insurance
Logo of: wsib ONTARIO
Logo of: Alberta Blue Cross
Logo of: guard.me International Insurance
Logo of: accerta
Logo of: HVE Healthcare Assessments

Pre-order the detailed event brochure

Complete speaker line-up • Program for all tracks & sessions • Audience breakdown

5 Reasons You Must Attend Connected Insurance Canada

  1. Canada’s Largest Gathering for Insurance Executives: Join peers and colleagues to build your network, benchmark, debate and learn from the best minds in the industry
  2. Walk Away with Step by Step, Practical Strategies: This event gives you tools, tips and tricks from case studies across the industry for immediate implementation in your organization, to understanding what your customer wants
  3. Get the Big Picture, and the Detail: With three conferences, explore detailed strategies within product, service, claims and tech that enables you to achieve the customer-centric future of insurance
  4. Meet Valuable Contacts to Grow Your Network: With more hours of networking, interactive discussions and 1:1 meeting scheduling through our networking app ‘Brella’
  5. Save Weeks of Work: Get more insights in two days than weeks of market research and competitive benchmarking

Pre-order the detailed event brochure

Complete speaker line-up • Program for all tracks & sessions • Audience breakdown

Mission Statement:


Canadian Insurance is entering the single most exciting time of its history. Facing technological disruption and growing competition, we must shift from a reactive to proactive mindset and move beyond implementing a single technology to optimizing the whole value chain.

From understanding our customers and developing products that meet their needs through to delivering an outstanding claims experience – true transformation is essential.

Connected Insurance Canada is three conferences in one, exploring AI & Analytics, Product Innovation and Connected Claims. Don’t miss this chance to deliver the potential your organization is capable of.


Pre-order the detailed event brochure

Complete speaker line-up • Program for all tracks & sessions • Audience breakdown

Graham Proud

Graham Proud

Head of Connected Insurance Research
Insurance Nexus

Phone: +44 (0) 207 375 7221

Toll Free: +1 800 814 3459 Ext: 4363

Email: graham.proud@insurancenexus.com

Here’s Why Connected Insurance Canada is THE Unmissable Event

95% of attendees would recommend Insurance Analytics Canada Summit to their colleague

Pre-order the detailed event brochure

Complete speaker line-up • Program for all tracks & sessions • Audience breakdown