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Insurers confirmed for 2018 include…

  • aviva
  • achmea
  • Tranquilidade
  • aegon
  • ergo_group
  • if_pc
  • JSC TBC Insurance
  • Unigarant/ ANWB Insurance
  • rsa
  • Belfius Insurance
  • BALTA
  • sjova
  • pukka_insure
  • generali
  • zurich
  • aig
  • AXA
  • munich_re
  • legal_and_general
  • deutsche_familienversicherung

Stand up and transform your claims process or become obsolete

No longer can the incumbent insurers stand by and hope that industry disrupters will simply go away.

The maturity of relevant technologies allows the modern customer or client to expect nothing less than 100% bespoke services, and complete satisfaction. If you cannot provide this, then someone else is ready and waiting.

But here lies a huge opportunity.

Connected Claims Europe is the leading European event for senior insurance executives tasked with transforming the claims function. This is your opportunity to hear the market leaders’ success stories and lessons learned and ensure your company survives a turbulent but exciting period of change and opportunity.

By sharing innovative ideas around claims efficiency, customer experience and accuracy in claims you can leave the event with practical advice and actionable strategies so that you may become the market leader.

This event is once a year. Can you afford to miss out on these invaluable insights?

Leadership Strategy {arrow to} Innovative & Relevant Tehnology {arrow to} Opertional {arrow to} Modern, trusted insurers delivering exceptional claims experience. Leadership Strategy {arrow to} Innovative & Relevant Tehnology {arrow to} Accurancy {arrow to} Modern, trusted insurers delivering exceptional claims experience. Leadership Strategy {arrow to} Innovative & Relevant Tehnology {arrow to} Customer {arrow to} Modern, trusted insurers delivering exceptional claims experience.

Purchase the Post-Conference Materials

Event Presentations • Event Audio • On Demand Subscription

Purchase the Post-Conference Materials

Event Presentations • Event Audio • On Demand Subscription

Speakers with Global Responsibility Giving You Insight.

Mario Ricco
Mario Ricco

Generali

Global Head of Claims

Thomas Schreiner
Thomas Schreiner

Munich Re

Head of Claims Data, Systems and Analytics

Andrea Lorenzoni
Andrea Lorenzoni

Zurich

Global Chief Claims Officer of Commercial Insurance

Sam White
Sam White

Freedom Services Group, Freedom Brokers, Action 365 and Pukka Insure

CEO & Founder

The Market Spoke- We Listened: Here’s What We Will Deliver

You are aware that the claims department is subject to a huge amount of pressure. The modern, digital-savvy customer must experience a level of service that dispels any thought of switching provider. To achieve high levels of retention, market leaders, in this ‘moment of truth’ ensure that their claims function is smooth, speedy and fair. The most successful insurers provide flexibility in communication, seamless omnichannel experiences and clarity in the claim’s progress. It’s not easy. But it’s happening.

At Connected Claims Europe you can expect a full appraisal of the most successful technologies; AI & machine learning, automation and data analytics and how they have been integrated into existing claims functions. Don’t hesitate, join us in London, and provide your customers with the best possible claims experience before your competitor has the opportunity.

Purchase the Post-Conference Materials

Event Presentations • Event Audio • On Demand Subscription

The Agenda the Market Requested

  • Exceed the High Expectations of the Digitally Empowered Customer: deliver hyper-personalisation, incorporate dynamic customer communication and enable multiconnected engagement across digital and traditional channels, utilising automation and robotics to increase claims resolution
  • Drive Efficiency to Positively Impact your Bottom Line: design strategies and implement technology that accelerate claims processing, reducing human error and executing straight through processing of a claim
  • Ensure Your Team Has the Right Profile and Skills for The Claims Handlers of Tomorrow: get your workforce buy-in by building human-automation combinations that are more efficient, effective and impactful
  • Connect and Digitise Your Supply Chain for an Effortless Customer Experience: enable greater data sharing amongst different parts of your business to gain speed, reduce costs and the need for different customer touch-points, delivering more transparent and customer-centric claims
  • Use Data Insights to Deliver More with Less: from advanced analytics to effective data management and storage, listen to the practical cases of how insurers are using their data to redesign claims, drive costs down, remove duplication and achieve greater accuracy at each stage

Purchase the Post-Conference Materials

Event Presentations • Event Audio • On Demand Subscription

Latest Updates

  • New Speakers This Week! Dr. Stefan Knoll, CEO, Deutsche Familienversicherung & Sam White, CEO, Pukka Insure
  • New Case Study Presentations Confirmed!
    • ‘The Simplification of Claims’ (Mario Ricco, Global Head of Claims, Generali)
    • ‘Balancing Customer vs Technology’ (Martin Ashfield, Technical Claims Director, UK, AXA).
    • ‘Smart Onboarding with Insurtech’ (John Pyall, Head of MGA Cockpit, Munich Re UK General Branch)
    • ‘The Major Trends in Commercial’ (Andrea Lorenzoni, Global Chief Claims Officer, Commercial Insurance, Zurich Insurance)
    • ‘Digital Claims & Emotionally Engaging the Customer’ (Andrew Morrish, UK Claims Director, AVIVA)
    • ‘Controlling Claims Costs Whilst Maintaining Quality Service’ (William Quibell, Head of Major Loss & Supplier Management, Legal & General)
  • Don’t Miss Out on Discounted Passes: Register now to secure one of the few remaining Gold passes > Visit the registration page for more details
  • New Sponsors Confirmed: we’re delighted to welcome industry innovators Genpact,  DataRobot and AuraPortal to our sponsor line-up – see more on how to join as a sponsor or exhibitor
  • Are you part of a European Insurance Company? Do you have a case study to share? Contact me directly to discuss and be part of this exciting event in October! Graham Proud, Project Director: graham.proud@insurancenexus.com

The Leading Incumbents and Start-Ups That Form Our Client Base

achmea
aig
allianz
aon
argo_global
aviva
chubb
datarobot
fidelidade
generali
gjensidige
helvetia
la_mutuelle_generale
le_groupe_groupama
lv
markerstudy_group
metlife
multicare
munich_re
nfu_mutual
qbe
rac
rsa
sompo_japan
spare_bank_1
sure_thing
swiss_re
the_co_operators_blue_tag
tryg
xl_catlin

Purchase the Post-Conference Materials

Event Presentations • Event Audio • On Demand Subscription

BrellaOnly the BEST networking at Connected Claims Europe 2018

We believe in maximising your experience on site, and that’s why we’ve invested time and energy to ensure you meet everyone you’d like to. Aside from conference sessions that encourage interaction between the insurers and the innovators, we also use an excellent networking app called ‘ Brella. ’ Before you arrive at the event you can schedule a series of short 1:1 meetings with your key targets. This is a very effective way of ordering your networking goals and taking even more value from the conference. This is free to all conference attendees. If you’d like to find out more, just get in touch.

200+ Attendees

16+ Hours of Networking On Site

Insurance Line Round Table

Practical Workshops

Featuring an Agenda Full of Detailed and Practical Case Studies:

Purchase the Post-Conference Materials

Event Presentations • Event Audio • On Demand Subscription

What our Delegates are saying

Purchase the Post-Conference Materials

Event Presentations • Event Audio • On Demand Subscription