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More so than ever before, we must satisfy an extremely demanding customer base that accept nothing less than seamless and personalised experiences at the moment of truth, claims.
Technology integration, at scale and in tune with strategic ambition separates the success stories from those being left behind. AI, Machine Learning, Automation, Advanced Analytics & Data Manipulation are the key tools that will guide you through the most exciting but turbulent period the industry has ever experienced. Win the customers’ hearts, and secure the customers of tomorrow.
Share innovative ideas and enhance your strategy around claims efficiency, customer experience improvement and accuracy in claims so that you can leave the event with practical advice and position your company ahead of your competitors.
Event Presentations • Event Audio • On Demand Subscription
To enable transformative change, Connected Claims Europe will dive into detail on the three key elements of insurance claims, delivering operational efficiency and customer experience at the highest level.
Jump in and out of the three dedicated tracks, or stick to the area most relevant to you:
Innovation & Strategy
High-Level Claims Thought-Leadership
Journey Optimisation & CX
Analytics & AI
Latest Tech & Talent Impacting Claims
Senior claims leaders from across Europe will share case-study insights on how their organisations are simultaneously raising efficiency levels and dazzle customers
Head of Digital and Smart Analytics EMEA
Head of Predictive Analytics
Head of Major Loss and Supplier Management
Big Data Senior Project Lead
Global Head of Claims
Head of MGA Cockpit
Head of Claims
Head of Claims, Germany, Austria, Switzerland
Global Head of Business Solutions Claims
2018 saw insurer representations from the following organisations including Chief Claims/ Analytics & AI/ IT, Data & Technology/ Customer & Operations
AI, Machine Learning, Advanced Analytics, Data Strategies and Automation are no longer ‘pie in the sky’ concepts, but absolutely necessary technologies that require your time and investment. Those that are willing to embark down this road of innovation to serve their customers and improve operational efficiencies will be tomorrow’s success stories. Now is the time to act because frankly, we have entered a phase of delivery and there’s no turning back. Insurers must aim high for outstanding claims, that integrate innovative tech with customer-centric culture. The question is, who will stand up and prosper in the most turbulent but exciting period in the history of this industry? Don’t get left behind and join us in Amsterdam.
16+ hours of networking on-site
50+ insurer speakers with case studies
3 deep-dive practical workshops
We believe in maximising your experience on site, and that’s why we’ve invested time and energy to ensure you meet everyone you’d like to. Aside from conference sessions that encourage interaction between the insurers and the innovators, we also use an excellent networking app called ‘ Brella. ’ Before you arrive at the event you can schedule a series of short 1:1 meetings with your key targets. This is a very effective way of ordering your networking goals and taking even more value from the conference. This is free to all conference attendees. If you’d like to find out more, just get in touch.
360° View of the Customer
Self Service Claims
Machine Learning & AI
IoT & Connected Technologies
Portals & Apps
IT Integration & Workflows
“Fantastic coverage of some of the most pressing issues to face the industry today.”
“Happy to be a part of this fantastic event, looking forward to more of the same.”
“Some of the brightest minds in insurance brought together under one roof. This was a really interesting and thoroughly well thought-out event.”
“Targeted, effective, and unique meeting point for some very interesting ideas. Top stuff!”
“Superb content, innovative and insightful, delivered by a wide array of interesting and knowledgeable speakers.”
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