Build the Foundation for Claims Greatness

We are living in a pivotal time for claims executives. The bar for customer experience has been raised, and your customers compare their claims experience to Amazon, Uber and Apple.

There is only one path to success: harness technology to deliver unprecedented efficiency and a world-class customer experience, or risk losing it all.

Join Connected Claims USA 2020 to execute on the new future of claims. Unlock significant efficiency, reduce costs, increase customer satisfaction, and ultimately deliver higher profitability using the power of innovative technology.

Over 1200+ Chief Claims Officers, SVPs, VPs and Directors will come together to rise up and meet customer expectations, navigate unprecedented workforce changes and build a solid foundation for long-term claims greatness.

Don’t miss this chance - the future of claims will not wait.

If you would like to get an in-depth insight into technology emerging on the claims side, this is the right event to be at. Connected Claims is the largest gathering of claims executives globally and this is the only place to meet and network with every part of the claims ecosystem. Andreas Kleiner, CEO, American Modern
(2019 Keynote speaker)

Join 1,200 claims leaders today!

An Unprecedented Speaker Line-Up Set To Transform the Future of Claims

Mike Fiato

Liberty Mutual

Chief Claims Officer

Jeanette Ward

Texas Mutual Insurance Company

Chief Operating Officer

Eric Brandt

Allstate

EVP Chief Claims Officer

Traci McGuire

Ameritrust Insurance

Chief Claims Officer

Paul Stachura

State Auto Insurance

Chief Care Officer

Kim Leggette

Kemper

Chief Claims Officer

Grace Hanson

Hiscox

Chief Claims Officer

Evan Scarponi

Prudential Group Insurance

Vice President & Chief Claims Officer

David Vanalek

Markel

Claims Chief Operating Officer

Maria Cantu

USAA

Vice President Property Claims

Guy Dougherty

Farmers

Head of Workers Compensation

Stephanie Behnke

The Hanover Insurance Group

Vice President Claims Strategy and Shared Services

Click Here for the Full Speaker-Line Up

6 Dedicated Conference Streams

TECHNOLOGY

Uncover the Roadmap for Claims Integration Fully overcome legacy systems and siloed data to unlock the power of tech throughout the claims process and start reaping the rewards of your innovation strategy

STRATEGY

Achieve Unparalleled Efficiency that Directly Impacts Your Bottom Line Create a foundation for agile and business-driven innovation rooted in data management to optimize claims and deliver greater accuracy and effectiveness

CUSTOMER

Deliver a Seamless Omnichannel Claims Experience From fully automated to highly complex claims, make every single interaction count by leveraging real-time data and AI for a flawless and hyper-personalized experience

INNOVATION

Turn Innovation into a Competitive Edge Choose progress over perfection and foster a culture of innovation capable of harnessing multiple technologies to dynamically meet your customer’s needs

FUTURE OF CLAIMS

Give Rise to the Claims Professional of the Future Empower claims adjusters to be problem-solvers powered by real-time access to relevant data and information, creating a culture of speed and transparency

INSURANCE LINE FOCUS

Access the Big Picture and the Detail An in-depth look into how Auto, Home, Life & Annuities and Workers Comp are leveraging technology to improve efficiencies and customer experience

Join 1200+ Senior Claims Executives Under One Roof!

67 of the top 100 insurance carriers in the US attended in 2019, as Connected Claims is the who’s who of the insurance claims community, you won’t find better networking anywhere

Representatives Include

Chief Executive Officer
Chief Claims Officer
Chief Operations Officer
Vice President, Claims Business Information
Vice President Claims Payments
Vice President of Casualty Claims
Vice President of Claims and Customer Service
Vice President Shared Operations, Claims
Vice President, Claims Excellence, Exec Claims
Vice President, Claims Technical Services - Overseas General
Vice President Claims Service Development
Vice President Auto Claims
Vice President Home Claims
Assistant Vice President - Special Investigations Unit
Assistant Vice President Claims Experience
Director, Claims Strategy
Divisional Director, Claims
Director, Property Claims

Check 2019 delegate list here

So Many Reasons to Attend – What You Simply Can’t Miss in 2020:

Discover why 1200 senior claims leaders chose Connected Claims as their number one meeting place

Connected Claims is the largest claims gathering in the world. Yet it’s also intimate and tailored just for you. With case studies in every critical vertical impacting claims, this is your chance to get the insights you need to move your strategy to implementation

No other conference brings as many strategic insights in one place. With Chief Claims Officers from Allstate, Liberty Mutual, State Auto, Wawanesa, Kemper, Markel, Prudential, Ameritrust and more already confirmed, can you afford to miss out?

Cut through the noise and discover the technologies and partners that are a perfect match for YOUR organization. Under the guidance of though-leaders, challenge old concepts and gather crucial intelligence on how your peers are leveraging innovative tech

Overcome implementation challenges and discover how to ace business-driven innovation with select cases studies on AI, IoT, image analytics, Cloud, cognitive computing and more, presented by both carriers and their solution providers

Join the fully dedicated stage for innovation and tech implementation. Access exclusive case studies presented by carriers exploring the challenges and opportunities of implementing innovative including how to demonstrate ROI and scale-up operations

With a new networking app to facilitate 1-2-1 meetings and an unmatched list of networking opportunities including ice-breaker drinks reception, golf, morning run and our unforgettable roof top party, you won’t find a better way to meet with the people that are transforming claims

Sign-Up for the Brochure Here to Receive More Updates

Two Days Packed with Case Studies and Practical Strategies for Transformation Across Your Claims Operation, Including:

Achieve Unparalleled Efficiency that Directly Impacts Your Bottom Line: Create a unified foundation for agile and business-driven innovation rooted in enterprise data management to optimize claims and deliver greater accuracy and effectiveness across people, processes and technologies
Turn Innovation Into a Competitive Edge: Choose progress over perfection and foster a culture of innovation capable of harnessing multiple technologies to dynamically meet your customer’s needs and stay ahead of your competition
Deliver a Seamless Omnichannel Claims Experience: From fully automated to highly complex claims, make every single interaction count by leveraging real-time data and AI for a flawless and hyper-personalized experience
Uncover the Roadmap for Claims Tech Integration: Fully overcome legacy systems and siloed data to unlock the power of tech throughout the claims process and start reaping the rewards of your innovation strategy
Give Rise to the Claims Professional of the Future: Empower claims adjusters to be problem-solvers powered by real-time access to relevant data and information, creating a culture of speed and transparency that simultaneously attract new talent and deliver new value to the organization

Click Here to Access the Full Agenda

Connected Claims Roof Top Party

Insurance Nexus have partnered with VPay USA, Carpe Data and SAP to deliver an evening with cocktails, food, music and network at the spectacular VU Roof Top Bar on June 24th.

Less than 5 minutes from the conference venue, at the Official Connected Claims Roof Top Party you will enjoy exclusive cocktails, globally inspired food and unparalleled views of the lake and downtown.

Secure Your Place Here

At Connected Claims USA, I´ve grown many relationships over the years. The exhibition is there to really start new relationships and to build valuable partnerships which for me makes this a crucial part of the conference. Ken Rosen, Former Executive Vice President and Chief Claims Officer, Allstate Insurance Company

Join 1,200 claims leaders today!

Welcome to the
World's Largest #ClaimsTech Event

Renowned as the most significant global meeting place for claims professionals, this is where they meet to learn, network and do business.

1,200+ claims professionals within Property & Casualty, Life & Health and Commercial Insurance will convene in Chicago June 24 & 25, 2020 at McCormick Place Chicago to tackle core challengeswith world-class experts, hear about the latest disruptive tech, and to meet and form partnerships with new and existing suppliers.

If you work in or supply services to the Insurance Claims ecosystem, make sure you’re in Chicago June 24 & 25 for Connected Claims 2020!

Access the sponsorship opportunities now

Image of the Exhibition Hall from a previous event

5 reasons you cannot miss Connected Claims 2020

The World’s Largest Gathering for Claims Executives:Join 1200 peers and colleagues to build your network, benchmark, debate and learn from the best minds in the industry
Chief Claims Officers Attending: This is your chance to hear from and network with the industry heavyweights with Chief Claims Officers from major, mid-tier and regional carriers in attendance
Exclusive #ClaimsTech Workshops:Discover how to ace technology implementation with cases studies on AI, IoT, image analytics and more, presented by both carriers and solution providers
Get the Big Picture, and the Detail:With round table discussions organized into the different insurance lines, explore the specific strategies for process optimization, improved customer experience and innovative tech all under one roof
Unparalleled networking opportunities. Create meaningful connections, capitalize on the growth opportunities by meeting and engaging with the elite of insurance as well as networking across your own organization. Create new connections and strengthen existing ones throughout our fun and interactive networking sessions including evening drinks, yoga, morning run
and much more.

How can I register?

Your Connected Claims ticket includes:

Access to 120+ exhibiting companies, live demos and tech showcases
Be part of the social wave; Twitter, LinkedIn, press and live discussion
Exclusive networking drinks following Day 1
Access to all conference keynotes and immersive sessions on both days
Excellent breakfast, lunch, refreshments and drinks
100+ practical case studies and talks delivered by decision makers and thought leaders
Interactive panel discussions, seminars and social meets
Login to the exclusive event networking app, to schedule 1:1 meetings and more
Access to the speaker presentations and recordings of each session following the event

Pay with credit card

Just go through the registration process by hitting the button. If you own a discount code you’ll be able to use this in the course of the registration process.

Pay via invoice and bank transfer

Just go through the registration process by hitting the button. If you own a discount code you’ll be able to use this in the course of the registration process. Our accounts team will send you your invoice. If you have any queries please email Accounts Receivable at AR@fc-bi.com

Group Arrangements

The more the merrier. If you’re considering joining Connected Claims with a group of 2 or more or to bring several clients, don’t hesitate to reach out to Mariana mariana.dumont@insurancenexus.com

Mariana Dumont

Head of USA Operations
Insurance Nexus

Phone: +44 (0) 207 422 4369

Toll Free: +1 800 814 3459 ext 4369

Email: mariana.dumont@insurancenexus.com

Here’s Why Connected Claims USA is THE Unmissable Event on the Claims Calendar

95% of attendees would recommend Connected Claims USA to their colleague

“This event is much needed for Claims”

Farmers Insurance

“The Connected Claims Summit is a fantastic way to benchmark our company's performance against the top performers in the insurance industry. There are valuable takeaways in every session.”

Berkshire Hathaway

“By far, this was the most informative conference I've attended all year! Excellent speakers, content and agenda....I will definitely be back next year. If you're looking to network with who's who and who's in the know then this is a conference for you!”

National Insurance Housing

“It helped me see where companies that are leading with cutting-edge technology are trying to accomplish”

PACESETTER CLAIMS SERVICE

Connected Claims USA Summit June 24th - 25th, 2020|McCormick Place|Chicago, USA

From Strategy to Action

Implement the Future of Claims Today

1200+ Attendees

150+ Speakers

120+ Exhibitors

100+ Case Studies

6 Stages

Build the Foundation for Claims Greatness

Register Before Friday 14th for a VIP Experience Pass

Register Before Friday 14th for a VIP Experience Pass

An Unprecedented Speaker Line-Up Set To Transform the Future of Claims

Mike Fiato

Liberty Mutual

Jeanette Ward

Texas Mutual Insurance Company

Eric Brandt

Allstate

Traci McGuire

Ameritrust Insurance

Paul Stachura

State Auto Insurance

Kim Leggette

Kemper

Grace Hanson

Hiscox

Evan Scarponi

Prudential Group Insurance

David Vanalek

Markel

Maria Cantu

USAA

Guy Dougherty

Farmers

Stephanie Behnke

The Hanover Insurance Group

Register Before Friday 14th for a VIP Experience Pass

6 Dedicated Conference Streams

TECHNOLOGY

STRATEGY

CUSTOMER

INNOVATION

FUTURE OF CLAIMS

INSURANCE LINE FOCUS

Register Before Friday 14th for a VIP Experience Pass

Join 1200+ Senior Claims Executives Under One Roof!

Representatives Include

So Many Reasons to Attend – What You Simply Can’t Miss in 2020:

6 Dedicated Conference Streams

Chief Claims Officers Take the Stage

Guided Expo Tours

Hands-On Workshops

Innovation Stage

The Best Networking in Town

Two Days Packed with Case Studies and Practical Strategies for Transformation Across Your Claims Operation, Including:

Register Before Friday 14th for a VIP Experience Pass

Connected Claims Roof Top Party

Register Before Friday 14th for a VIP Experience Pass

Welcome to the World's Largest #ClaimsTech Event

Register Before Friday 14th for a VIP Experience Pass

5 reasons you cannot miss Connected Claims 2020

Register Before Friday 14th for a VIP Experience Pass

How can I register?

Your Connected Claims ticket includes:

Pay with credit card

Pay via invoice and bank transfer

Group Arrangements

Mariana Dumont

Here’s Why Connected Claims USA is THE Unmissable Event on the Claims Calendar

95% of attendees would recommend Connected Claims USA to their colleague

“This event is much needed for Claims”

Farmers Insurance

“The Connected Claims Summit is a fantastic way to benchmark our company's performance against the top performers in the insurance industry. There are valuable takeaways in every session.”

Berkshire Hathaway

“By far, this was the most informative conference I've attended all year! Excellent speakers, content and agenda....I will definitely be back next year. If you're looking to network with who's who and who's in the know then this is a conference for you!”

National Insurance Housing

“It helped me see where companies that are leading with cutting-edge technology are trying to accomplish”

PACESETTER CLAIMS SERVICE

Register Before Friday 14th for a VIP Experience Pass

Sponsors & Partners

Welcome to the
World's Largest #ClaimsTech Event