Join the Community: Who Attends Connected Claims USA

Renowned as the most significant global meeting place for claims executives, this is where they meet to learn, network and do business.

Join over 1000 senior claims executives as they come together to address core challenges, understand the latest technologies that are transforming insurance claims, meet and form partnerships with new and existing suppliers and hear from the world’s foremost technology experts and innovators in insurance.

Attendees will include:

• C-Level: Chief Claims Officer, Chief Customer Officer, Chief Operating Officer, Chief Information Officer, Chief Technology Officer, Chief Data Officer, Chief Analytics Officer
• Claims: SVP Claims, VP Claims, VP Claims Operations, VP Claims Automation, VP Claims Handling, VP Claims Vendor Management
• Shared Services, Technology & Analytics: Head of Innovation, Head of Process Automation, Head of Analytics, VP Data
• Operations: VP Operational Efficiency, Head of Process Automation, VP Customer Service, VP Transformation

This is the era of ‘no excuses’ for insurance companies

As we all know, customer expectations are evolving at an extremely fast rate. For insurance carriers, claims is the ultimate moment of truth and delivering seamless claims is no longer negotiable.

Technology is the enabler of seamless experiences, but only if it is capable of working harmoniously across every channel and touchpoint. For connected claims to work, carriers must innovate despite their legacy systems and strive for connected and transparent processes.

Insurance customers are no longer willing to sit and wait 18 months for a new capability to be deployed. Those that cannot provide bespoke, seamless claims experience now will surely fall behind and never recover.

Insurance carriers must transform their processes by drilling down to what will have the biggest impact on both customer experience – the ultimate point of competitive differentiation – and business efficiency.

This is why Connected Claims USA is your one stop shop for claims transformation, and the only place bringing together 1000 senior claims executives to set the bar for the future of claims. Discover the strategies to deliver an unforgettable customer experience, no matter the channel or the complexity of the claim.

With more tracks, case studies, keynotes, and many more networking opportunities – this is where claims executives explore how innovation and technology are converging and learn how to achieve more efficient and customer-centric processes.

Put simply, claims executives not only have to service the customer of today, they also need to think about the customer of tomorrow. Connected Claims is the only place to give you the tools to achieve a new future for claims.

Hope to see you in Chicago.

Mariana Dumont