Connected Claims USA is the world’s largest gathering for claims executives who are striving for efficient, customer-centric claims processing #connectedclaims
For insurance carriers, claims is the ultimate moment of truth and delivering seamless claims is no longer negotiable.
Insurance customers are no longer willing to sit and wait 18 months for a new capability to be deployed. Those that cannot provide bespoke, seamless claims experience now will surely fall behind and never recover.
This is why Connected Claims USA is the only place bringing together 1000 senior claims executives to set the bar for the future of claims. Discover the strategies to deliver an unforgettable customer experience, no matter the channel or the complexity of the claim.
We currently see a revolution taking place in claims management driven by new technologies and data analytics. When done right, insurance companies can build true competitive advantage by significantly enhancing their claims process efficiencies and claims customer experience.2019 Keynote Speaker: Andreas Kleiner, CEO, American Modern
67 of the top 100 insurance carriers in the US attended in 2019, as Connected Claims is the who’s who of the insurance claims community, you won’t find better networking anywhere
“Connected Claims USA was an extremely well organized, well attended, and worthwhile conference to attend. It gave our company a lot of good traction with current and prospective clients.”
— HONK
CEO & President
Chief Claims Officer and Senior Vice President
Executive Vice President, Chief Claims Officer
Group Chief Claims Officer
Managing Director & Chief Customer Advocate
Senior Vice President and Head of Auto Claims
Vice President of Claims
Vice President, Claims Data Analytics Implementation
Vice President Property Claims
Vice President, Claims Strategy and Shared Services
Vice President, Claim Operations
Claims Strategy Leader
> Achieve Seamless Experience |
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> Drive Change Management |
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> Navigate from Low Touch to Straight Through Processing |
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As we all know, customer expectations are evolving at an extremely fast rate. For insurance carriers, claims is the ultimate moment of truth and delivering seamless claims is no longer negotiable.
Technology is the enabler of seamless experiences, but only if it is capable of working harmoniously across every channel and touchpoint. For connected claims to work, carriers must innovate despite their legacy systems and strive for connected and transparent processes.
Insurance customers are no longer willing to sit and wait 18 months for a new capability to be deployed. Those that cannot provide bespoke, seamless claims experience now will surely fall behind and never recover.
Insurance carriers must transform their processes by drilling down to what will have the biggest impact on both customer experience – the ultimate point of competitive differentiation – and business efficiency.
This is why Connected Claims USA is your one stop shop for claims transformation, and the only place bringing together 1000 senior claims executives to set the bar for the future of claims. Discover the strategies to deliver an unforgettable customer experience, no matter the channel or the complexity of the claim.
With more tracks, case studies, keynotes, and many more networking opportunities – this is where claims executives explore how innovation and technology are converging and learn how to achieve more efficient and customer-centric processes.
Put simply, claims executives not only have to service the customer of today, they also need to think about the customer of tomorrow. Connected Claims is the only place to give you the tools to achieve a new future for claims.
Hope to see you in Chicago.
Mariana Dumont
Head of USA Operations
Insurance Nexus
Phone: +44 (0) 207 422 4369
Toll Free: +1 800 814 3459 ext 4369
Complete speaker line-up • Program for all tracks & sessions • Audience breakdown