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The World’s Largest Gathering for Claims Executives

The insurance industry is built to help people when they are in need, and only the claims organization makes that possible. Now, the world faces a unique challenge – and customers need more support than ever before.

It has never been more important for the industry to come together and discover how we can unlock the full potential of each and every claims organization. Now is the time to share, inspire and lead as we strive to support society in this difficult time.

Which is why Insurance Nexus and Reuters Events are bringing you Connected Claims USA Virtual – to provide the platform for the industry to work together. Join Chief Claims Officers, thought leaders and 10,000 of your peers to be there for your customers when they need you most.






Case Studies


Days of Live Sessions





Join 10,000+ Virtual Attendees

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Chief Claims Officers and Claims Leaders Share Exclusive Insights

Eric Brandt?v=1591402833

Eric Brandt EVP Chief Claims Officer Allstate

Mike Fiato?v=1591402833

Mike Fiato Chief Claims Officer Liberty Mutual

Jeanette Ward?v=1591402833

Jeanette Ward Chief Operating Officer Texas Mutual Insurance Company

Kim Leggette?v=1591402833

Kim Leggette Chief Claims Officer Kemper

Evan Scarponi?v=1591402833

Evan Scarponi Vice President & Chief Claims Officer Prudential Group Insurance

Scott Hauptman?v=1591402833

Scott Hauptman Chief Claims Officer Grange Insurance

Stephanie Behnke?v=1591402833

Stephanie Behnke Vice President Claims Strategy and Shared Services The Hanover Insurance Group

Bryant Vernon?v=1591402833

Bryant Vernon Chief Claims Officer Aviva Canada

Calvin Strong?v=1591402833

Calvin Strong Vice President, Claims Operations MetLife

Join 10,000+ Virtual Attendees

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So Many Reasons To Tune In: What to Expect at Connected Claims USA Virtual

Business Critical Insight

We are bringing you the absolute best that the Connected Claims USA 6 track agenda had to offer, direct to your fingertips. With world-class presentations, panels, interviews and workshops with Chief Claims Officers, our content is unparalleled in scope and expertise. Available live and also on-demand for 4 weeks after the event.

40+ Key Industry Speakers

The best speaker line-up the industry has ever seen! No other line up will better prepare your 2020 business strategy! Year on year we secure the leading voices on innovations, customer experience, problem solving and optimization and now it is time your team benefits from their exclusive insight.


Can’t join some of the sessions or want to listen back your favourite moments? All of our sessions will be available for you to listen whenever you want with our on-demand service.

1-2-1 Networking Service

Whether you want to share your thoughts and questions with fellow claims professionals or forge lasting business relationships with the insurtech partners revolutionizing claims, our Digital Networking Suite provides you with a safe means of forming connections.

A Brand New Virtual Exhibition

If you want to find the solution providers that are driving innovation for claims, whether it’s FNOL, estimation, customer engagement or payment, you can find your next insurtech partner in our digital exhibition. Don’t forget to leave a digital business card!

Audience Interactivity

We know that opportunities to interact with your peers are what make events special. That’s why wherever possible and using the latest technology we will continue to deliver live Q&As, breakout sessions & workshops and audience polls.

Agenda Highlights

Navigate Through Disruption and Build a Strategy to Succeed When Change is the New Norm

Allstate - Logo
Texas Mutal Insurance Company - Logo
Visa - Logo

The Future of Auto, Home and Workers Compensation Insurance

Liberty Mutual - Logo
SAP - Logo
Farmers Insurance - Logo

Live Panel Discussion: Merge Technology and People to Meet Customer Needs

Texas Mutal Insurance Company - Logo
AAA - Logo
Duck Creek Technologies - Logo

Supporting Customers and Employees During Unprecedented Time

Erie Insurance - Logo
CCMS - Logo
Founders Insurance Group - Logo

Join 10,000+ Virtual Attendees

Register for free now!

Why You Must Attend Connected Claims USA Virtual

The largest claims community in the world is now one click-away: Connected Claims is renowned as the most crucial meeting place for claims professionals and for the first time ever it will be available for everyone for free

Meet and network with Chief Claims Officers, SVPs and VPs from leading carriers: Connected Claims is not only the largest virtual insurance gathering in the world, it is also the most senior meeting point for claims executives.

An agenda designed to support claims executives: Get the strategies and insights you need to adapt and thrive in turbulent times

Join 10,000+ Virtual Attendees

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Business-Critical Insights Delivered by Chief Claims Officers

Throughout the event, we’ll be exploring:

  • Strategic Priorities for Claims
    The game has changed and there is no going back. It’s more important than ever to hear how top insurers plan to innovate whilst delivering on customer expectations over the months and years ahead.
  • Customer Care in an Age of Disruption
    How are insurers going to meet customer needs whilst ensuring their safety and security? How are customer expectations going to change? Join leading experts as they share their use-case driven insights.
  • Leadership and Co-Operation
    Discover how leadership and collaboration have become cornerstones of the industry as risks are taken and siloes are broken down.
  • Technology Driving Transformation
    Customers are more in need of innovative solutions than ever – now is the opportunity to do more than just meet expectations. Learn to exceed expectations with rapid deployment of the tech that is already changing the insurance landscape forever.

Join 10,000+ Virtual Attendees

Register for free now!

Building the Future of Claims – Why The Claims Community Is More Important Than Ever

Eric Brandt EVP and Chief Claims Officer, Allstate

"It’s true that we’re in a period of disruption, but from disruption, I believe, can come transformation and growth. And that’s what I hope we do as colleagues, is lead through this and make this industry better."

Mike Fiato Chief Claims Officer Liberty Mutual

"We need to be able to do things the way our customers want us to do them, and they want us to be virtual and digital. Today." LogoNetworking at Connected Claims USA Virtual

  • Make networking relevant and useful: Forge new connections and learn from your peers with the Brella app
  • Schedule 1-2-1 meetings: Meet your peers, exchange insights and build partnerships
  • Select your interests: Select the topics that are relevant for you and meet the carriers and solution providers that matches your priority

Welcome to the
World's Largest #ClaimsTech Event

Renowned as the most significant global meeting place for claims professionals, Connected Claims is where they meet to learn, network and do business. And this year is no different.

10,000+ claims professionals within Property & Casualty, Life & Health and Commercial Insurance will come together from June 23-25 to tackle core challenges with world-class experts, hear about the latest disruptive tech, and to form partnerships with new and existing suppliers.

If you work in or supply services to the Insurance Claims ecosystem, make sure you’re a part of the Connected Claims USA Virtual Exhibition.

How Can I Register?

If you’re an Insurance Carrier:

You just need to fill in the “Insurance Carrier” registration form and you should then receive confirmation of your registration for the full virtual conference, which includes:

  1. Full access to all live and on-demand presentations, panels and Q&As
  2. Full access to our Digital Networking Suite
  3. Full access to the Digital Exhibition

If you’re a vendor/solution partner:

You need to complete the “Vendor Registration Form” and you should receive confirmation of your pass, which includes:

  1. Full access to all live and on-demand presentations, panels and Q&As

*Your pass does not include access to the Digital Networking Suite. If you wish to access this feature, get in contact to discover the sponsorship opportunities for the event. *

Access the Sponsorship Opportunities Now
Mariana Dumont

Mariana Dumont

Head of USA Operations
Insurance Nexus

Phone: +44 (0) 207 422 4369

Toll Free: +1 800 814 3459 ext 4369


Joshua Braiden

Joshua Braiden

Global Project Director
Insurance Nexus

Phone: +44 (0) 207 375 7505


Here’s Why Connected Claims USA is THE Unmissable Event on the Claims Calendar

95% of attendees would recommend Connected Claims USA to their colleague

Join 10,000+ Virtual Attendees

Register for free now!

Join 10,000+ Virtual Attendees

Register for free now!