Your web browser is out of date! We recommend you update your browser to receive the best possible browsing experience.
Pre-order your Brochure

The Future of Insurance USA November 16 – 18, 2020|Online

What risks will we face in the future?

What hidden risks do we already face, today?

The world is changing more rapidly than any other time in human history. Machines are taking control of how the world operates. Climate change is escalating unimaginable catastrophe. And cyber threats loom with unforeseeable consequence.

Insurance carriers are first to feel the impact. We must understand, interpret and correctly anticipate what these changes mean for society - now. We must prepare our organizations now.

Join Connected Insurance 2020 for an executive view of the internal and external trends shaping the insurance industry, and the case studies that provide strategies to effectively deploy data, people and cutting-edge tech to succeed.

The future is hurtling towards us, and we must be ready.

Get Involved: Sponsor Connected Insurance USA Today

80+ Senior Insurance Executives Present Case Studies: 2019 Speakers Included:

Darla Finchum
Darla Finchum


Senior Vice President and Head of Auto & Home

Jeanette Ward
Jeanette Ward

Texas Mutual Insurance Company

Chief Operating Officer

Johann D'Costa
Johann D'Costa

CNA National

Chief Operating Officer

Michael Lebor
Michael Lebor

AmTrust Financial Services

Chief Marketing Officer and Senior Vice President of Strategic Innovation

Brent Korte
Brent Korte


Senior Vice President and Chief Marketing Officer

Jeremy Snyder
Jeremy Snyder


Chief Operating Officer

Drew Aldrich
Drew Aldrich

American Family Ventures

Managing Director

Racquel Santana
Racquel Santana


Vice President, Digital Enablement

Catherine Rudow
Catherine Rudow


Vice President, Cyber Insurance

Dillon Remler
Dillon Remler

QBE North America

Senior Vice President of Business Transformation Office

Liz McSorley
Liz McSorley

American Modern Insurance Group

Vice President, Customer Experience

Linsay Hohmann
Linsay Hohmann

CSAA Insurance Group

Vice President, Service

Insurance Decision Makers Under One Roof!

Logo of Mass Mutual
Logo of TD Insurance
Logo of Esurance
Logo of Berkshire Hathaway
Logo of Allstate
Logo of Progressive
Logo of Travelers
Logo of USAA
Logo of Nationwide
Logo of Farmers Insurance
Logo of AIG
Logo of Chubb
Logo of Hartford
Logo of American Family
Logo of Auto Owners
Logo of Erie Insurance
Logo of Cincinnati Insurance
Logo of The Hanover
Logo of CSAA
Logo of MetLife
Logo of Mercury
Logo of COUNTRY Financial
Logo of Amica
Logo of Metromile
Logo of Hallmark Financial
Logo of Wawanesa
Logo of MAPFRE
Logo of Assurant
Logo of Northwestern Mutual
Logo of NJM
Logo of Kemper
Logo of Intact Insurance
Logo of Allianz
Logo of Grange Insurance
Logo of Ameriprise
Logo of Navigators
Logo of Penn National Insurance
Logo of IAT Financial Group
Logo of Zurich
Logo of GEICO

2019 Representatives Included:

  • Chief Executive Officers
  • CEO Personal Lines
  • SVP Personal Lines
  • SVP Commercial Insurance
  • CEO Health
  • CEO Life
  • Chief Operating Officer
  • Chief Innovation Officer
  • Chief Digital Officer
  • Chief Underwriting Officers
  • SVP Head of Operations
  • Vice President Commercial IT
  • Vice President Underwriting, Sales & Distribution
  • Vice President, Agent and Client Solutions
  • Vice President, Cyber Insurance
  • Vice President, Customer Service Operations
  • Vice President, Enterprise Shared Solutions
  • Vice President, Senior Technology Officer
  • Plus many more

Get Involved: Sponsor Connected Insurance USA Today

5 Reasons You and Your Team Cannot Miss This Event


  1. An unmatched speaker line-up, hand-selected for their experience and leadership role as drivers of change. No gurus or influencers, just strategic insights from C-Suite, SVP/VP level speakers from insurance’s household names and innovative industry disrupters. From Chief Operating Officers through to Chief Marketing Officers, we have discussions led by those transforming the insurance industry
  2. Decision makers united to transform product, customer experience, innovation and technology.Known as the meeting
    point for forward-thinking carriers, this is the first time that the strategic areas of transformation come together to share their
    insights and action plans, helping you to succeed in a customer-centric and technology-driven world
  3. An agenda that delivers what matters to customers and to your organization.Walk away with a clear action plan to impact
    your organization by accessing tailored presentations and case studies on what’s worked and what hasn’t, where investment
    has paid off and what technologies are set to impact customer experience, profitability and growth. Prepare to come away with
    a clear roadmap for successful partnerships
  4. Solve critical challenges with expert insights - The only exhibition you need to attend in 2019. Bringing together the most impactful selection of solution providers, this is your chance to build the partnerships that will change your business,
    challenge old concepts and gather crucial intelligence on how your peers are leveraging innovative tech
  5. Unparalleled networking opportunities. Create meaningful connections, capitalize on the growth opportunities by meeting
    and engaging with the elite of insurance as well as networking across your own organization. Create new connections and
    strengthen existing ones throughout our fun and interactive networking sessions including evening drinks, yoga, morning run
    and much more.

Build Partnerships that Will Change Insurance Forever


Renowned as the only global meeting place for senior insurance decision makers to come together and decide the strategies that will transform insurance.

In 2020, over CEOs, SVPs Insurance Lines, COOs and insurance leaders within Property & Casualty, Life & Health and Commercial Insurance will convene in Chicago to tackle core challenges with world-class experts, hear about the latest disruptive tech, and to meet and form partnerships with new and existing suppliers.

If you work in or supply services to the Insurance ecosystem, make sure you join Connected Insurance 2020!

Enquire about Early Bird sponsorship now

Get Involved: Sponsor Connected Insurance USA Today

Proven: The USA's Best Insurance Conference


  • The ONLY conference to unite product, customer, digital, innovation and growth: As customers demand seamless, personalized journeys at the right time it is critical that the core pillars of transformation come together to map the experience and deliver it 
  • More than a conference – the insurance community coming together: With more hours of networking and interactive discussions, and pre and post event networking platform, this summit is the best place to meet your peers and build your network
  • 97% of Insurance Summit attendees recommend the conferences to their peers

Brent Korte Senior Vice President Chief Marketing Officer Ameritas Life

"Having an opportunity to connect, share and learn from peers is critical during this time of disruption and change in what is a quickly evolving industry. Connected Insurance 2019 will provide a great platform to discuss the opportunities and challenges we face in a highly interactive program."

Discover the Opportunities to Maximize the Networking at Connected Insurance USA

Get Involved: Sponsor Connected Insurance USA Today

Build the Connected Carrier – Exclusive Immersive Sessions

In this interactive session, you will hear from a panel of experts on how to create new sources of revenue and drive unprecedented customer value by adopting an ecosystem mindset.

Including a guided round-table discussion, this is your opportunity to engage with other senior insurance executives and walk away with practical solutions and action points for immediate impact.

Get Involved: Sponsor Connected Insurance USA Today

Don’t Miss in 2020

Don’t Just Take Our Word For It, See What Our Attendees Have To Say!

Innovative Products & Technology That Deliver Real Customer Value


Insurance is entering the single most exciting time of its history.

After a significant period of technological disruption and growing competition, insurance carriers are now shifting from a reactive to proactive mindset – moving beyond implementing a single technology or optimizing a part of the value chain.

Which is why we at Insurance Nexus have moved to explore the bigger picture - considering what innovation and changes mean for the long-term future of insurance, and what carriers need to be doing now to get there.

At Connected Insurance USA we are combining and building upon the foundation of our previous Insurance IoT USA and Customer Engagement USA Summits. We are excited to present in 2020 three conferences in one – three streams that dive into detail on product development, customer engagement and innovative tech.

With so many opportunities, executives need to devise a long-term strategy AND a checklist for what needs to happen today – and Connected Insurance USA will provide carriers with the visionary inspiration to define the future, and practical case studies offering expertise on how to move the innovation needle within your organization.

The industry is changing – and the winners of the future will be those who can wield innovative tech to provide the products and services that exceed customer expectations.

Can you afford to miss out on this meeting of industry minds?

Hope to see you in Chicago.

Kind regards,


Ira Sopic

Ira Sopic

Global Project Director
Reuters Events

Phone: +44 (0) 207 422 4363


Florence Slattery

Florence Slattery

Project Director
Reuters Events

Phone: +44 (0) 207 422 7545


Mariana Dumont

Mariana Dumont

Head of USA Operations
Reuters Events

Phone: +44 (0) 207 422 4369


Get Involved: Sponsor Connected Insurance USA Today