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Join 250+ claims executives and insurance innovators at the biggest claims conference in Europe!

Connected Claims Europe is an unmissable opportunity to leverage technology, such as AI, Machine Learning, Chatbots, Advanced Analytics, IoT and more to drive business efficiencies and exceed customer expectations.

From automating the first notice of loss to digitising and connecting your supply chain, this is the ultimate meeting place for claims visionaries and leaders to gain inspiration and tools for immediate implementation from innovative insurance case studies.

Latest Updates:

  • The only claims conference bringing Lemonade Insurance to speak! The record holder of the 3 seconds claims pay-out is now joining the Connected Claims club: Ty Sagalow, Founding Member and Board Director of Lemonade Insurance have confirmed his participation. Can you afford to miss this keynote?
  • Chatbot revolution begins! Insurance innovator, Renaud Million, Co-Founder & CEO from SPIXII will be leading an exclusive chatbot workshop on day 2
  • New speaker confirmed! Mark Sothern, Managing Director from WPA will be sharing exclusive insights on claims automation and the impact on customer experience – Case Study Alert!!!
  • Simply the most senior claims conference in Europe! Every day we have more C-level executives confirming their registration including: Global Head of Claims Strategy from Allianz; VP of Global Operations Centres from AXA; and SVP Claims from Liberty!
  • Orchestrate your claims strategy across different teams. AXA and Allianz are two of the companies bringing different claims leaders to take full advantage of this unmissable two-day event. Get in contact with mariana.dumont@insurancenexus.com for more information on group bookings

Exclusive Insights from Global Chief Claims Officers:

Saad Mered
Saad Mered

Zurich

Group Chief Claims Officer

Alexander Schmidt
Alexander Schmidt

AXA Direct

Global Chief Claims Officer

Mario Ricco
Mario Ricco

Generali

Global Head of Claims

Travis Bowles
Travis Bowles

MS Amlin

Global Head of Claims P&C

Download the detailed event brochure

Complete speaker line-up • Program for all tracks & sessions • Audience breakdown

Just Registered Attendees

  • Allianz
  • Dentons
  • MPS
  • SPIXII
  • Company_Name
  • AXA Travel Insurance
  • Sparebank1
  • AXA Insurance
  • Liberty Seguros
  • BRIT Insurance
  • RSA
  • Company_Name

Automated and Seamless Claims:

  • Connect and Digitise Your Supply Chain for an Effortless Customer Experience: enable greater data sharing amongst different parts of your business to gain speed, reduce costs and the need for different customer touch-points, delivering more transparent and customer-centric claims
  • Use Data Insights to Deliver More with Less: from advanced analytics to effective data management and storage, listen to the practical cases of how insurers are using their data to redesign claims, drive costs down, remove duplication and achieve greater accuracy at each stage
  • Exceed the High Expectations of the Digitally Empowered Customer: deliver hyper-personalisation, incorporate dynamic customer communication and enable multiconnected engagement across digital and traditional channels, utilising automation and robotics to increase claims resolution
  • Drive Efficiency to Positively Impact your Bottom Line: design strategies and implement technology that accelerate claims processing, reducing human error and executing straight through processing of a claim
  • Ensure Your Team Has the Right Profile and Skills for The Claims Handlers of Tomorrow: get your workforce buy-in by building human-automation combinations that are more efficient, effective and impactful

Claims Visionaries and Insurance Leaders Take the Stage

Ty Sagalow
Ty Sagalow

Lemonade Insurance Company

Founding Member & Board Director

Saad Mered
Saad Mered

Zurich

Group Chief Claims Officer

Andrew Walker
Andrew Walker

Berkshire Hathaway Specialty Insurance

Head of Claims, UK and Southern Europe

Alexander Schmidt
Alexander Schmidt

AXA

Global Chief Claims Officer

Steve Tait
Steve Tait

RSA

Head of Claims Automation

Mario Ricco
Mario Ricco

Generali

Global Head of Claims

Travis Bowles
Travis Bowles

MS Amlin

Global Head of Claims P&C

Klaus Vogel
Klaus Vogel

If P&C

Senior Vice President Claims

Dr. Eberhard Witthoff
Dr. Eberhard Witthoff

Munich Re

Head of Claims

Neil Owen
Neil Owen

Brit Global Specialty

Head of Claims – Reinsurance

Manjit Rana
Manjit Rana

Ingenin

CEO

Martin Kroos
Martin Kroos

Achmea

Head of Claims

200+ Attendees

16+ Hours of Networking On Site

Insurance Line Round Table

Practical Workshops

Download the detailed event brochure

Complete speaker line-up • Program for all tracks & sessions • Audience breakdown

Why You Cannot Afford to Miss the Most Influential Claims Conference of 2017

1

Not just blue-sky thinking! Listen to case studies directly from executives that are at the forefront of technology implementation and get key insights on what’s worked and the challenges faced

2

Learn from the best in the industry. Bringing together the innovators, industry leaders and leading insurance carriers from across Europe to provide you with best-practice and innovative strategies

3

Keep up to date with the technologies transforming claims. Master strategies for implementing the latest technologies having a profound effect on claims

4

Grow your network with valuable contacts. With more hours of networking, interactive discussions and an online contact centre to take networking out of the conference room, this summit is the best place to meet yours peers and build your network

5

Get ready to build a claims ecosystem. Onsite will be some of the best tech mind of the business, ready to help you identify key areas to optimize claims, chatbots, IoT, automated processing and artificial intelligence

Featuring an Agenda Full of Detailed and Practical Case Studies:

Download the detailed event brochure

Complete speaker line-up • Program for all tracks & sessions • Audience breakdown

Join this Unparalleled Networking Opportunity as Claims and Technology Come Together

This conference was designed with an unique format to allow you to take full advantage of the onsite networking opportunities. From round table discussions to interactive polling and practical workshops, this conference is a must-attend event for those charged with transforming claims, including executives responsible for customer experience, operational efficiency, technology and claims processing

C-SUITE/ SVP/ VP/ SVP & HEADS OF: CLAIMS, TECHNINCAL CLAIMS, CLAIMS OPERATION, CLAIMS TRANSFORMATION, SUPPLY CHAIN, CLAIMS AUTOMATION, CUSTOMER SERVICE, OPERATIONS, CHANGE MANAGEMENT,	BUSINESS PROCESS, CUSTOMER EXPERIENCE, AUTOMATION, DATA MODELLING, FRAUD ANALYTICS, CUSTOMER SERVICE, TRANSFORMATION, DATA,	INNOVATION

What our Delegates are saying

Download the detailed event brochure

Complete speaker line-up • Program for all tracks & sessions • Audience breakdown